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Spyware Problem And Log Help Needed!

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Hi, I have been getting 30+ spyware every day, even though the PC is used for normal types of activities,

The spyware just keeps coming back and is really annoying!

thanks for any help which can be given, I have been pointed to this site as I have tried everything including that stated in the guide and from others, great site too by the way :tazz:


here is the log from hijack this:

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Winamp\winampa.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Graham\Desktop\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [EPSON Stylus C64 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C64 Series" /O6 "USB001" /M "Stylus C64"
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Shareaza] "C:\Program Files\Shareaza\Shareaza.exe" -tray
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Stan James Poker.com Poker - {7F2F6F5A-CAE2-4954-A461-36B3757B2BFB} - C:\Program Files\stanjamesgibMPP\MPPoker.exe
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {1B9935E4-8A50-4DD8-BD09-A7518723BF97} (Talisma NetAgent Customer ActiveX Control version 3) - http://etalk.epson.c...s/custappx3.cab
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1102262288119
O16 - DPF: {79E0C1C0-316D-11D5-A72A-006097BFA1AC} (EPSON Web Printer-SelfTest Control Class) - http://support.epson...rg/ESTPTest.cab
O16 - DPF: {90051A81-3018-4826-8B38-DD60B6B53F9C} (Snapfish File Upload ActiveX Control) - http://www.snapfish....pfishUpload.cab
O16 - DPF: {9C88EF87-3AA0-40AE-890C-4F260E8C3ABB} (WHVHR Control) - file://C:\WilliamHillInstallation\WHVHR.ocx
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697514} (NsvPlayX Control) - http://www.nullsoft....ayx_vp3_mp3.cab
O16 - DPF: {C5E28B9D-0A68-4B50-94E9-E8F6B4697516} (NsvPlayX Control) - http://www.nullsoft....ayx_vp6_mp3.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Edited by THFC, 05 July 2005 - 09:26 AM.

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Anybody? :tazz:
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Please help as the situation is getting worse, I had roughly 50 today, is this thread applicable to what I should do?

Hello, and welcome to GeeksToGo. My name is Kat, and I will be helping you. You need to either print these instructions or save them to a Notepad file on your desktop. Part of the fix will require you to be in Safe Mode, and you will be unable to access the internet at that time. You have quite a large collection of Malware. Please take your time, and follow these instructions completely. I promise, it won't be as hard as it may seem on first glance! 

1. First, I need you to download a couple of small, free programs:

Please download the trial version of Ewido Security Suite here:
Please read Ewido Setup Instructions
Install it, and update the definitions to the newest files. Do NOT run a scan yet.
Please download Nailfix from here:
If this link is not working, please download it from here.
Unzip or save it to the desktop but please do NOT run it yet.
Download CWShredder Here.
Update CWShredder
Open CWShredder and click I AGREE
Click Check For Update
Close CWShredder
Download CleanUp
Install the program, dont run it yet, we will later.

2. Be sure you're able to view hidden files

3. Next, please reboot your computer in SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.
For additional help in booting into Safe Mode, see the following site:
SafeMode Help

4. Once in SafeMode, please double-click on Nailfix.cmd.
Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

5. Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about

6. Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapp...//www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://ewizard.cc/cn...b4d31e1&pin=234
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=KillThePopup:8100
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe

O2 - BHO: &EliteBar - {28CAEFF3-0F18-4036-B504-51D73BD81ABC} - C:\WINDOWS\EliteToolBar\EliteToolBar version 60.dll

O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [KavSvc] C:\WINDOWS\system32\urmnrn.exe reg_run
O4 - HKLM\..\Run: [richup] C:\WINDOWS\System32\richup.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,_Run@16
O4 - HKLM\..\Run: [q7Ei3FS] fsuencen.exe
O4 - HKLM\..\Run: [qsdjgn] c:\windows\system32\lrvrizt.exe r
O4 - HKLM\..\Run: [Media Access] C:\Program Files\Media Access\MediaAccK.exe
O4 - HKCU\..\Run: [bwxsRPeqU] forpx11n.exe
O4 - HKCU\..\Run: [Kill The Popup] C:\Program Files\Kill The Popup\KTPPop.exe

O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup...e/bridge-c5.cab
O16 - DPF: {26D73573-F1B3-48C9-A989-E6CE071957A1} - http://akamai.downlo...ESS_1057_XP.cab
O16 - DPF: {4418DD4D-7265-4C32-BC0A-3FDB3C2DA938} (Protecter Class) - http://www.xxxtoolba...ect_regular.cab
O16 - DPF: {4E7BD74F-2B8D-469E-DEFA-EB76B1D5FA7D} - http://lovefreegames...egames_live.cab
O16 - DPF: {7C559105-9ECF-42B8-B3F7-832E75EDD959} - http://www.xxxtoolba.../0006_adult.cab
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai....02/cpbrkpie.cab

O18 - Filter: text/plain - {7C75317B-B504-4BEC-B4F3-FD1DF838E3F3} - C:\WINDOWS\System32\anjh.dll

O20 - Winlogon Notify: RunOnceEx - C:\WINDOWS\system32\iwfxhk.dll

O23 - Service: AntiVir Service (AntiVirService) - H+BEDV Datentechnik GmbH - C:\Program Files\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update (AVWUpSrv) - H+BEDV Datentechnik GmbH, Germany - C:\Program Files\AVPersonal\AVWUPSRV.EXE
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

Now close all windows other than HiJackThis, then click Fix Checked. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please remove these entries from Add/Remove Programs in the Control Panel(if present):


Please note any other programs that you dont recognize in that list in your next response

Please delete these folders using Windows Explorer(if present):

C:\Program Files\MyWay
C:\Program Files\SearchMiracle
C:\Program Files\EliteToolBar
C:\Program Files\MediaAccess
C:\Program Files\KillThePopups

Please delete these files using Windows Explorer(if present):


*Do a search for the following files via Start>Search (make sure you tick the boxes to check hidden folders, system folders, etc) and delete all instance of the following:


7. Then please run Ewido, and run a full scan. Save the scan log file from the scan.

8. Open CleanUp!
Start CleanUp
When CleanUp starts go to the Options button (right side of CleanUp screen)
Uncheck cookies
Note: This is optional, if you leave the box checked it will remove all of your cookies, at this point removing cookies is a good idea.
Click OK
Then click on the CleanUp button. This will take a short while, let it do its thing.
When asked to reboot system select No
Close CleanUp

9. Make a reply in this thread after all above steps are done. I need a copy of the log from Ewido, as well as a fresh HijackThis log. Don't worry if some of the above HJT lines aren't visible when you are working on that step, or if some of the files/folders are missing. Just remove what you find, and post me any troubles in your next reply!

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