Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Strange messages at Startup [RESOLVED]


  • This topic is locked This topic is locked

#1
Scotlass

Scotlass

    New Member

  • Member
  • Pip
  • 6 posts
Looking for help with what I hope is a simple problem.

For a couple of weeks now, two messages show up on my screen each time I start my computer, one labeled C:\WINDOWS\TEMP\socks.exe, one labeled C:\WINDOWS\TEMP\common.exe, both with this text:

This file does not have a program associated with it for performing this action. Create an association in My Computer by clicking View and then clicking Folder Options.

Needless to say, I close both of them. Deleting the files does no good, they come right back. I've now gone through your "Required Steps" and all programs say my system is clean.

Now that I've run HJT, my suspicions are pointing to this thing: C:\WINDOWS\CSRSS.EXE, for when I run HJT while those pesky messages are showing, CSRSS.EXE appears in the log, but when I shut the lurkers down and run it, CRSS.EXE is gone.

Log to follow. My thanks in advance!

MJ



Logfile of HijackThis v1.99.1
Scan saved at 11:19:27 AM, on 7/4/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\VCOM\SYSTEMSUITE\MXTASK.EXE
C:\WINDOWS\CSRSS.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MEMCHECK.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - Startup: SystemSuite.lnk = C:\Program Files\VCOM\SystemSuite\MXTask.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - http://www.lotrdvd.c...ds/iaieplay.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca....r/axscanner.cab
O21 - SSODL: MSTask - {6FC51940-DB8D-11D9-82E8-444553540000} - logsys.dll (file missing)
  • 0

Advertisements


#2
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi MJ,


We are sorry to have missed your log due to heavy traffic.

I will help you clean your PC :tazz:


Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, u will be asked to fix some entries, delete some files or uninstall sosme programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

CleanUp


2. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O21 - SSODL: MSTask - {6FC51940-DB8D-11D9-82E8-444553540000} - logsys.dll (file missing)


Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

Restart the PC in Safe Mode (repeatedly tap the F8 key when the PC is starting up).


3. Delete Rogue files

Run CleanUp and delete all temp files including temporary internet files

Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following folders and files -

C:\WINDOWS\CSRSS.EXE



Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder. Dont delete the folder, only the files in it !!!!!!!!


Reboot the PC in Normal Mode.

Please visit Panda and do an online scan. Save the scan report.

Run Hijack This and post a fresh HJT log along with Panda scan report.
  • 0

#3
Scotlass

Scotlass

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Hi, tampabelle. Guess the 4th of July wasn't the best day to post... <g>

I've got your instructions saved and will get busy ASAP.

Thanks!
  • 0

#4
Scotlass

Scotlass

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
OK, tampabelle, all done!

The only thing in your instructions I couldn't do was the Prefetch deletion. My Run command found nothing!

Here's the Panda Scan results and the new HJT log. Hope everything's fine now...

Thanks,

MJ



Panda Scan:


Incident Status Location

Virus:Trj/Multidropper.ANB Disinfected C:\WINDOWS\SYSTEM\logsys.dll


Hijack This:

Logfile of HijackThis v1.99.1
Scan saved at 5:00:40 PM, on 7/10/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\VCOM\SYSTEMSUITE\MXTASK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - (no file)
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MEMCHECK.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - Startup: SystemSuite.lnk = C:\Program Files\VCOM\SystemSuite\MXTask.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - http://www.lotrdvd.c...ds/iaieplay.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca....r/axscanner.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
  • 0

#5
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi Scotlass,



Make sure that the hidden files are visible. Please visit this page on more info about it - http://www.bleepingc...tutorial62.html

Locate and delete the file - C:\WINDOWS\SYSTEM\logsys.dll

Let me know how it goes !!!!
  • 0

#6
Scotlass

Scotlass

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Hmmm. Can't find that file, not by file search or by hand search. My files are never hidden, but I went back and pretended they were, fixed it all up again, and *still* no file. Any clue?

Scotlass
  • 0

#7
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi Scotlass,


There is another way of getting rid of the file, Panda didnt delete the file and it is still there.

Copy the following in a new text file in Notepad and save it as delfile.bat (make sure that the Save as Type is set as All Files) -

@echo off

attrib -a -r -h -s C:\WINDOWS\SYSTEM\logsys.dll

del /q C:\WINDOWS\SYSTEM\logsys.dll


Double click on delfile.bat.




Run Hijack This and click on scan. The following item needs to be fixed -

O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - (no file)

Close all windows other than Hijack This. Check the box next to above item and click on Fix checked.

Reboot the PC and post a fresh HJT log here
  • 0

#8
Scotlass

Scotlass

    New Member

  • Topic Starter
  • Member
  • Pip
  • 6 posts
Hey, tampabelle!

Alrighty. One problem (maybe), one success.

I deleted this booger:


O2 - BHO: IEWatchObj Class - {9527D42F-D666-11D3-B8DD-00600838CD5F} - (no file)


But when I ran the datfile, I got this text when I left @echo off in:

Bad command or file name
Invalid switch - /Q



And this text when I left it out:

C:\WINDOWS\Desktop>attrib -a -r -h -s C:\WINDOWS\SYSTEM\logsys.dll
Bad command or file name

C:\WINDOWS\Desktop>del /q C:\WINDOWS\SYSTEM\logsys.dll
Invalid switch - /Q

C:\WINDOWS\Desktop>



Somehow neither one sounds good. <g>

Keeping my fingers crossed,

MJ



Logfile of HijackThis v1.99.1
Scan saved at 8:58:47 PM, on 7/11/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v5.00 (5.00.2614.3500)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\VCOM\SYSTEMSUITE\MXTASK.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\HIJACK THIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDSG.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Fix-It AV] C:\PROGRA~1\VCOM\SYSTEM~1\MEMCHECK.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - Startup: SystemSuite.lnk = C:\Program Files\VCOM\SystemSuite\MXTask.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\TOOLS\IESDPB.DLL
O16 - DPF: {9732FB42-C321-11D1-836F-00A0C993F125} (mhLabel Class) - http://www.pcpitstop.com/mhLbl.cab
O16 - DPF: {2042B57E-6336-459E-B7CE-2A0F6C9E6AF8} (IEPlayInterface Class) - http://www.lotrdvd.c...ds/iaieplay.dll
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop...p/PCPitStop.CAB
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://ppupdates.ca....r/axscanner.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
  • 0

#9
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi Scotlass,

Looks like Panda did delete the file while "disinfecting" it !!!!


CONGRATULATIONS !!!!!!!! Your PC is clean :tazz:



I would recommend the following steps to keep your PC clean –



PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
  • 0

#10
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP