eaten up at the rate of 100meg per 10 minutes. If we reboot the
memory comes back. We have tried all the virus checks and malware
programs we can find to no avail. We run Adaware and ad-watch as
well as Vshield,all are updated regularly. The hard drive light
seems to be working constantly. We are also experiencing a loss of
featureie the search facility only brings back the annoying search
assistant dog, the rest of the window is blank. We also cannot
access the windows update page, although we can access all other
web pages. All advice wellcome.
Here is our log.
Logfile of HijackThis v1.99.1
Scan saved at 17:35:42, on 04/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\System32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\WINDOWS\system32\PGPserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Logitech\Video\LogiTray.exe
C:\WINDOWS\system32\GSICON.EXE
C:\WINDOWS\system32\dslagent.exe
C:\Program Files\mail.com\mcalert.exe
C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe
C:\Program Files\Common Files\Network
Associates\McShield\Mcshield.exe
C:\WINDOWS\system32\LVComS.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\lotus\wordpro\wordpro.exe
C:\Documents and Settings\Essam\Desktop\download\Hijack Reporting
Tool\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://news.bbc.co.uk/
R1 - HKLM\Software\Microsoft\Internet
Explorer\Main,Default_Page_URL = http://www.freeserve.com/
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: eBay Toolbar Helper -
{22D8E815-4A5E-4DFB-845E-AAB64207F5BD} - C:\Program Files\eBay\eBay
Toolbar2\eBayTB.dll
O2 - BHO: Google Toolbar Helper -
{AA58ED58-01DD-4d91-8333-CF10577473F7} -
c:\windows\googletoolbar2.dll
O2 - BHO: MSN Search Toolbar Helper -
{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN
Toolbar Suite\TB\02.05.0000.1082\en-us\msntb.dll
O3 - Toolbar: (no name) - {46AE04C0-BCFA-4728-90E7-00EB4A8B3863} -
(no file)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -
c:\windows\googletoolbar2.dll
O4 - HKLM\..\Run: [AWMON]
"C:\PROGRA~1\Lavasoft\AD-AWA~3\Ad-Watch.exe"
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [LogitechVideoRepair] C:\Program
Files\Logitech\Video\ISStart.exe
O4 - HKLM\..\Run: [LogitechVideoTray] C:\Program
Files\Logitech\Video\LogiTray.exe
O4 - HKLM\..\Run: [beehjnzwdypfu] C:\WINDOWS\System32\jnytpg.exe
O4 - HKLM\..\Run: [vqpliwrnvt] C:\WINDOWS\System32\jnytpg.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [GSICONEXE] GSICON.EXE
O4 - HKLM\..\Run: [DSLAGENTEXE] dslagent.exe USB
O4 - HKCU\..\Run: [Mail.com] C:\Program Files\mail.com\mcalert.exe
-auto
O4 - HKCU\..\Run: [Microsoft Works Update Detection] C:\Program
Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN
Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [AWMON]
"C:\PROGRA~1\Lavasoft\AD-AWA~2\Ad-Watch.exe"
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control
Panel present
O8 - Extra context menu item: &eBay Search - res://C:\Program
Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html
O8 - Extra context menu item: &Google Search -
res://c:\windows\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &MSN Search - res://C:\Program
Files\MSN Toolbar
Suite\TB\02.05.0000.1082\en-us\msntb.dll/search.htm
O8 - Extra context menu item: Backward Links -
res://c:\windows\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page -
res://c:\windows\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Open in new background tab -
res://C:\Program Files\MSN Toolbar
Suite\TAB\02.05.0000.1082\en-us\msntabres.dll/229?85a16405c2464137b
ed347f6527435
O8 - Extra context menu item: Open in new foreground tab -
res://C:\Program Files\MSN Toolbar
Suite\TAB\02.05.0000.1082\en-us\msntabres.dll/230?85a16405c2464137b
ed347f6527435
O8 - Extra context menu item: Similar Pages -
res://c:\windows\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English -
res://c:\windows\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll
O9 - Extra button: eBay Toolbar -
{92D7F210-7F20-11d3-8157-0090278B20DE} -
C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: eBay Toolbar -
{92D7F210-7F20-11d3-8157-0090278B20DE} -
C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O15 - Trusted Zone: http://news.bbc.co.uk
O15 - Trusted Zone: http://www.mail.com
O15 - Trusted Zone: http://*.windowsupdate.microsoft.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {0713E8D2-850A-101B-AFC0-4210102A8DA7} (Microsoft
ProgressBar Control, version 5.0 (SP2)) -
http://download.mcaf...0,80,22/ComCtl3
2.cab
O16 - DPF: {0E8D0700-75DF-11D3-8B4A-0008C7450C4A} (DjVuCtl Class) -
http://downloadcente.../DjVuControlLit
e_KR.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine
Advantage Validation Tool) -
http://go.microsoft....467&clcid=0x409
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper
Flags Class) -
http://messenger.zon...er.cab30149.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13}
(PPSDKActiveXScanner.MainScreen) -
http://www.pestscan....r/axscanner.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX
Player) - http://www.cult3d.co...wnload/cult.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -
http://apple.speeder...orris/us/win/Qu
ickTimeInstaller.exe
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A}
(Microsoft.WinRep) -
https://webresponse....iveX/winrep.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com
Operating System Class) -
http://download.mcaf...-us/4,0,0,5/mci
nsctl.cab
O16 - DPF: {5F0C30E4-1E72-4DCC-85E5-57810F1CA97B}
(McUpdatePortalFactory Class) -
http://www.amiuptoda...pdatePortal.cab
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object)
- http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl
Class) -
http://update.micros...ols/en/x86/clie
nt/wuweb_site.cab?1120202508171
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall
Control) -
http://a840.g.akamai...call.trendmicro.
com/housecall/xscan53.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D}
(MessengerStatsClient Class) -
http://messenger.zon...Client.cab30149.
cab
O16 - DPF: {8EDAD21C-3584-4E66-A8AB-EB0E5584767D} -
http://toolbar.googl...gleActivate.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}
(MsnMessengerSetupDownloadControl Class) -
http://messenger.msn...pDownloader.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl
Class) -
http://tools.ebayimg...ol_v1-0-3-0.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX
Class) - http://cdn.digitalci...illama/ampx.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{D3CEDA39-ECBD-4D15-99E0-6638325C
9295}: NameServer = 194.74.65.87 194.72.9.39
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT,
s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner -
C:\Program Files\Network Associates\VirusScan\Avsynmgr.exe
O23 - Service: Creative Service for CDROM Access - Creative
Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial
Co., Ltd. - C:\WINDOWS\System32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks -
C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International,
Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McShield - Unknown owner - C:\Program Files\Common
Files\Network Associates\McShield\Mcshield.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) -
Unknown owner - C:\Program Files\Norton AntiVirus\navapsvc.exe
(file missing)
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner -
C:\Program Files\Netropa\Multimedia Keyboard\nhksrv.exe
O23 - Service: PGPserv - PGP Corporation -
C:\WINDOWS\system32\PGPserv.exe
O23 - Service: ScriptBlocking Service (SBService) - Unknown owner -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (file missing)