Cannot access sites
Posted 04 July 2005 - 01:20 PM
Posted 04 July 2005 - 02:44 PM
When you say that you can now longer access the sites, do you mean that when you either type in the address of go there from a link that it just comes back with a 'page not found' error?
If you are getting page not found errors on sites that you previously could access, there could be several causes, it has been known for ISP's to have problems forwarding on some addresses in which case there isn't a lot you can do other than contact them directly with details of sites you were trying to access, time of access, your ip address etc and asking them to see if it was a problem at their end.
If this comes back as no, it could be spyware or somesuch on your machine, do you have any anti spyware stuff installed? If not it may be a good time to download someting like Adaware - http://www.lavasoftu...ftware/adaware/ or Microsofts own Antispyware software - http://www.microsoft...re/default.mspx Both of these have the ability to scan your machine and check to see if there are any nasties lurking!!
Posted 05 July 2005 - 04:35 AM
Posted 05 July 2005 - 04:59 AM
Because with Firefox sometimes when i open multiple tabs at the same time really quickly the webpages don't load and i need to clear/delete all but my saved passwords and restart the computer to view these sites.
Posted 05 July 2005 - 03:20 PM
Probably best if we do some basic checks and confirm connections etc. If you open a command line window ( start/run then type cmd.exe) and type in ping then the address of the site e.g ping www.geekstogo.com this should come back with 4 replies indicating that you have a physical connection to the website in question, if it times out or comes back with another kind of error that may give an indication of where the problem lies.
If it does successfully 'ping' the sites in question, it may be indicative of a problem with your system resolving the ip address of the site to the actual dns name of the site.
What this means without getting to involved, is that every website has an ip address which is a very user unfriendly way of getting to sites, so the net 'links' the ip address of the site to a friendly name e.g ip address 18.104.22.168 is linked to www.bbc.co.uk so if you open internet explorer and input the ip address into the address bar it should still take you to www.bbc.co.uk. It isn't uncommon for virus writers to block users from accessing sites, mainly this tends to be sites that would help you fix a problem typically places like microsft.com or symantec.com etc so blocking the odd shopping site wouldn't be typical behaviour...but who knows?
One of the things that I have known to cause a problem is that there is a file in your windows directory (I think) called LMHOSTS this is basically a list of ip addresses and the corresponding friendly name of the site, perhaps a search for this file and opening it would find that your shopping sites are shown in there, if so, just delete this file. It isn't usually required under XP but can be generated by your system automatically under certain cirmcumstances.
Sorry if some of the above is teaching grandmother to suck eggs, but it could be so many different things that it is difficult to pin it down to an exact cause!
Edited by Hutchy, 05 July 2005 - 03:21 PM.
Posted 05 July 2005 - 04:57 PM
Posted 06 July 2005 - 02:37 PM
Glad you got it sorted ok
I must admit I hadn't considered the possibility of firewall issues....the joys of computing LOL
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