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Think my computer's dying on me!


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#1
maggiemcmahon

maggiemcmahon

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There's a few things happening and I don't know if they're related or not! Firstly the <a href="http://www.ntsearch....6">computer</a> is really slow to boot up. When I'm on the <a href="http://www.ntsearch....6">internet</a> I can't access most <a href="http://www.ntsearch....b&v=56">web</a> pages (even if they're safe). It says the page cannot be found and then a window pops up saying ActiveX reports that there is no <a href="http://www.ntsearch....6">security</a> and asks if I want to proceed. When I click yes the <a href="http://www.ntsearch....b&v=56">web</a> page is just a blank white screen. I've tried deleting an ActiveX folder from my <a href="http://www.ntsearch....6">computer</a> (it's stored within <a href="http://www.ntsearch....v=56">Adobe</a> Acrobat folder) but it says I am unable to delete it.
The <a href="http://www.ntsearch....6">computer</a> also doesn't recognise either the CD-ROM or CD-RW drives. They are not detected in My <a href="http://www.ntsearch....6">Computer</a> or <a href="http://www.ntsearch....6">Printers</a> and Other <a href="http://www.ntsearch....">Hardware</a>. I've tried <a href="http://www.ntsearch....=56">Norton</a> <a href="http://www.ntsearch....>Anti-virus</a> scans and Sbybot-Search and Destroy and they say there's no problem!

Here's a hijackthis report if it helps: (Eh by the way: Why the [bleep] is it showing up NastySex?! I searched my <a href="http://www.ntsearch....6">computer</a> and can't find the program!)

Logfile of HijackThis v1.98.2
Scan saved at 15:55:05, on 07/11/2004
Platform: <a href="http://www.ntsearch....56">Windows</a> XP (WinNT 5.01.2600)
MSIE: <a href="http://www.ntsearch....6">Internet</a> Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Alias\Maya 6.0 <a href="http://www.ntsearch....6">Personal</a> <a href="http://www.ntsearch....6">Learning</a> Edition\docs\wrapper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alias\Maya 6.0 <a href="http://www.ntsearch....6">Personal</a> <a href="http://www.ntsearch....6">Learning</a> Edition\docs\jre\bin\java.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\rrdywtl.exe
C:\Program Files\Messenger\msmsgs.exe
C:\sp.exe
C:\Program Files\SECRETMAKER\secretmaker.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Mags\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,<a href="http://www.ntsearch....=56">Search</a> Bar = http://www.btopenworld.com/searchpane
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.btopenwor...ogetherinternet
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btopenwor...ogetherinternet
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Together with 24/7 Internet
R3 - URLSearchHook: (no name) - _{0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SDWin32 Class - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\System32\smiehlp.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe
O4 - HKLM\..\Run: [bxejrthzbhp] C:\WINDOWS\System32\rrdywtl.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [NastySex] C:\WINDOWS\NastySex.exe -n
O4 - HKLM\..\Run: [BT Together Internet] "c:\program files\bt yahoo! 24-7 internet\DialBTYahoo247Internet.exe" /ReInstallAutoDial
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [sp] C:\sp.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: <a href="http://www.ntsearch....v=56">Adobe</a> Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\SECRETMAKER\secretmaker.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.btopenworld.com/togetherinternet
O17 - HKLM\System\CCS\Services\Tcpip\..\{2EEB76B5-781F-4594-8136-F34E0FAA731D}: NameServer = 213.1.119.98 213.1.119.97
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#2
coachwife6

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We can definitely help you, but first you need to help us. The first step in this process is to apply Service Pack 1a for Windows XP. Without this update, you're wide open to re-infection, and we're both just wasting our time.
Click here: http://www.microsoft...p1/default.mspx
Apply the update, reboot, and post a fresh Hijack This log.

Some hijacks interfere with the installation of Service Pack 2, so we'll hold of for now. When we're finished cleaning your computer we highly recommend installing SP2. Click here: http://windowsupdate.microsoft.com/.
-or-
It's a very large download, so if you're on dial-up, order a free CD here:
http://www.microsoft...default810.mspx


You do have some parasites on your system. When you're done updating, post a fresh log and we'll get after it. <_<
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#3
maggiemcmahon

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Thanks very much! I'm downloading the update just now and I'll post the log when i'm done!
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#4
maggiemcmahon

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Hi
I installed quite a few security updates from windows update and this is the up-to-date log.
Cheers!

Logfile of HijackThis v1.98.2
Scan saved at 03:06:07, on 10/10/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\wrapper.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alias\Maya 6.0 Personal Learning Edition\docs\jre\bin\java.exe
C:\Program Files\QuickTime\qttask.exe
C:\Documents and Settings\Mags\Desktop\HijackThis.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\WINDOWS\System32\automove.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\SECRETMAKER\secretmaker.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.btopenworld.com/searchpane
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.btopenwor...ogetherinternet
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.btopenwor...ogetherinternet
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by BT Together with 24/7 Internet
R3 - URLSearchHook: (no name) - _{0428FFC7-1931-45b7-95CB-3CBB919777E1} - (no file)
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SDWin32 Class - {5FA6752A-C4A0-4222-88C2-928AE5AB4966} - C:\WINDOWS\System32\SWin32.dll
O2 - BHO: IeHelper Class - {A491D208-B353-490F-B81A-A8A3DC97042D} - C:\WINDOWS\System32\smiehlp.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [MCAgentExe] C:\Program Files\McAfee.com\Agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Adstartup] C:\WINDOWS\System32\automove.exe
O4 - HKLM\..\Run: [alchem] C:\WINDOWS\alchem.exe
O4 - HKLM\..\Run: [NastySex] C:\WINDOWS\NastySex.exe -n
O4 - HKLM\..\Run: [BT Together Internet] "c:\program files\bt yahoo! 24-7 internet\DialBTYahoo247Internet.exe" /ReInstallAutoDial
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PPWebCap] C:\PROGRA~1\ScanSoft\PAPERP~1\PPWebCap.exe
O4 - HKCU\..\Run: [sp] C:\sp.exe
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\SIMPLE~1\PHOTOS~1\data\Xtras\mssysmgr.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: SECRETMAKER.lnk = C:\Program Files\SECRETMAKER\secretmaker.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.btopenworld.com/togetherinternet
O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.spywarest...es2/Install.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1097270621449
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
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#5
coachwife6

coachwife6

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YOu have two posts going. This post is closed. Please refer to the other post.
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