[Dimmae]

Hi - I've seen the awesome things you guys do...you guys are lifesavers. Hopefully you can help me, too. I have run all of the products you recommended in the preparation steps, but the stuff keeps coming back...all kinds of adware...EliteBar, Booked Space, DyFuCa (sp?)...you name it. I've also noticed that when I shut down, my system says that GcasDtServ.exe and sometimes ShellIconHiddenWindow are running. I've been using Netscape because IE just gets SO bogged down and locks up - Netscape does fine for a while, but also gets REALLY slow and eventually locks up. My PC tells me I already have the Windows XP SP1 installed when I run it in Safe Mode. I'm familiar with running 'regedit', but am not real savvy on how to do this stuff. I will probably need to log off and come back in tonight or tomorrow. Thanks in advance for any help you can provide. Here is my Hijack This log:

Logfile of HijackThis v1.99.1
Scan saved at 1:31:22 PM, on 7/5/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\desktop\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\rpcclient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\tipbovgn.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\WINDOWS\System32\5gvhdj1d.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O3 - Toolbar: (no name) - {44BE0690-5429-47f0-85BB-3FFD8020233E} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [gfqj] C:\WINDOWS\gfqj.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [dGulQTqqV] C:\windows\temp\dGulQTqqV.exe
O4 - HKLM\..\Run: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKLM\..\Run: [5gvhdj1d] C:\WINDOWS\System32\5gvhdj1d.exe
O4 - HKLM\..\RunServices: [Service Monitor] filen.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKLM\..\RunServices: [USB Updates] msfirewalls.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [dirdata] C:\WINDOWS\System32\host.exe
O4 - HKCU\..\Run: [smss32diagx] C:\WINDOWS\System32\service.exe %srun%
O4 - HKCU\..\Run: [igfsta] C:\WINDOWS\System32\igfsta.exe
O4 - HKCU\..\Run: [IBwmRQHqR] safnec.exe
O4 - HKCU\..\Run: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKCU\..\RunServices: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .qt: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {0DC0D258-FC70-456F-8F79-83D7DC20F0AC} (MPChWrapper.Util) - http://instantsuppor...MPChWrapper.CAB
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.subs...ve/makeover.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117517844765
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon....3.1/ttinst.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O20 - AppInit_DLLs:
O23 - Service: AOL Instant Messanger (AIM) - Unknown owner - C:\WINDOWS\aim.exe (file missing)
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\desktop\ewido\security suite\ewidoctrl.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe (file missing)
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Remote Procedure Call (RPC) Client (RpcClient) - Unknown owner - C:\WINDOWS\System32\rpcclient.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Winkgk - Unknown owner - C:\WINDOWS\System32\Winkgk.exe (file missing)


Thanks,
Dimmae

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Hi Dimmae and welcome to GeeksToGo! My name is Excal and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.



Excal

[Excal]

Hi Dimmae and welcome to GeeksToGo! My name is Excal and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.



Excal

[Dimmae]

Thanks for the response!! Yes, I still need the help. I am at work right now and this problem is on my home PC...I will post a new log as soon as I can get home tonight.

Thanks again,
Dimmae

[Excal]

OK, sounds good. And just for your knowledge GcasDtServ.exe is MicroSoft Anti-Spwyare program and ShellIconHiddenWindow relates to MusicMatch.



Excal

[Dimmae]

Long day - sorry for the wait. Here's my new HJT log. FYI, I am not even running MusicMatch when the ShellIconHiddenWindow dialogue box comes up and says it's shutting down... Thanks SO much for the help!!

Dimmae

Logfile of HijackThis v1.99.1
Scan saved at 10:46:24 PM, on 7/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\desktop\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\rpcclient.exe
C:\WINDOWS\System32\svchost.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\Program Files\lhhzgjo2\lhhzgjo2.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\lhhzgjo2\74518502.exe
C:\Program Files\lhhzgjo2\lhhzgjo21\lhhzgjo21.exe
C:\Program Files\lhhzgjo2\lhhzgjo2.exe
C:\WINDOWS\System32\tipbovgn.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [gfqj] C:\WINDOWS\gfqj.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [dGulQTqqV] C:\windows\temp\dGulQTqqV.exe
O4 - HKLM\..\Run: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKLM\..\Run: [mobzucl] c:\windows\system32\knnvpli.exe r
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [temp] C:\Program Files\temp\temp.exe
O4 - HKLM\..\Run: [lhhzgjo2] C:\Program Files\lhhzgjo2\lhhzgjo2.exe
O4 - HKLM\..\RunServices: [Service Monitor] filen.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKLM\..\RunServices: [USB Updates] msfirewalls.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [dirdata] C:\WINDOWS\System32\host.exe
O4 - HKCU\..\Run: [smss32diagx] C:\WINDOWS\System32\service.exe %srun%
O4 - HKCU\..\Run: [igfsta] C:\WINDOWS\System32\igfsta.exe
O4 - HKCU\..\Run: [IBwmRQHqR] safnec.exe
O4 - HKCU\..\Run: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKCU\..\RunServices: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .qt: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {0DC0D258-FC70-456F-8F79-83D7DC20F0AC} (MPChWrapper.Util) - http://instantsuppor...MPChWrapper.CAB
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.subs...ve/makeover.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117517844765
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon....3.1/ttinst.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D914E769-35D4-4FE0-BE77-36EEFB10E0C5}: NameServer = 198.6.100.140 198.6.1.140
O20 - AppInit_DLLs:
O23 - Service: AOL Instant Messanger (AIM) - Unknown owner - C:\WINDOWS\aim.exe (file missing)
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\desktop\ewido\security suite\ewidoctrl.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe (file missing)
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Remote Procedure Call (RPC) Client (RpcClient) - Unknown owner - C:\WINDOWS\System32\rpcclient.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Winkgk - Unknown owner - C:\WINDOWS\System32\Winkgk.exe (file missing)

[Excal]

Hi Dimmae,

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

I noticed that your HiJackthis.exe is located on your desktop, make sure to save HijackThis in its own folder (i.e. C:\HJT). This is very important, so HiJackThis can save backups!

Please go here and upload

C:\WINDOWS\System32\host.exe
C:\WINDOWS\System32\service.exe

then please post the results in your next reply.


DOWNLOAD PROGRAMS

Download and install CleanUp! Here*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
We will use this program later.


THE FIX

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

4. Go to Start->Run and type in services.msc and hit OK. Then look for AOL Instant Messanger (AIM) and double click on it. Click on the Stop button and under Startup type, choose Disabled.

Do the same for the following services also:

Workstation Service Library (Microsoft Locator Service)
Mouse Hardware Sync (mousehs)
Remote Procedure Call (RPC) Client (RpcClient)
Service: Winkgk - Unknown owner

5. Open up and run Ewido:

• Click on scanner
• Click Complete System Scan and the scan will begin.
• During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
• When the scan is finished, look at the bottom of the screen and click the Save report button.
• Save the report to your desktop

Close Ewido


6. Close all browsers, windows and unneeded programs.

7. Open HiJack and do a scan.

8. Put a Check next to the following items:

O4 - HKLM\..\Run: [gfqj] C:\WINDOWS\gfqj.exe
O4 - HKLM\..\Run: [dGulQTqqV] C:\windows\temp\dGulQTqqV.exe
O4 - HKLM\..\Run: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKLM\..\Run: [mobzucl] c:\windows\system32\knnvpli.exe r
O4 - HKLM\..\Run: [temp] C:\Program Files\temp\temp.exe
O4 - HKLM\..\Run: [lhhzgjo2] C:\Program Files\lhhzgjo2\lhhzgjo2.exe
O4 - HKLM\..\RunServices: [Service Monitor] filen.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKLM\..\RunServices: [USB Updates] msfirewalls.exe
O4 - HKCU\..\Run: [igfsta] C:\WINDOWS\System32\igfsta.exe
O4 - HKCU\..\Run: [IBwmRQHqR] safnec.exe
O4 - HKCU\..\Run: [Microsoft Windows Update XP64] tipbovgn.exe
O4 - HKCU\..\RunServices: [Microsoft Windows Update XP64] tipbovgn.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com
O15 - Trusted Zone: *.musicmatch.com (HKLM)
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150...ip/RdxIE601.cab
O23 - Service: AOL Instant Messanger (AIM) - Unknown owner - C:\WINDOWS\aim.exe (file missing)
O23 - Service: Workstation Service Library (Microsoft Locator Service) - Unknown owner - C:\WINDOWS\wkssvc.exe (file missing)
O23 - Service: Mouse Hardware Sync (mousehs) - Unknown owner - C:\WINDOWS\System32\mousehs.exe (file missing)
O23 - Service: Remote Procedure Call (RPC) Client (RpcClient) - Unknown owner - C:\WINDOWS\System32\rpcclient.exe
O23 - Service: Winkgk - Unknown owner - C:\WINDOWS\System32\Winkgk.exe (file missing)

9. click the Fix Checked box

10. Please remove the following folders using Windows Explorer (if present):

C:\Program Files\lhhzgjo2

11. Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\System32\tipbovgn.exe
C:\WINDOWS\gfqj.exe
c:\windows\system32\knnvpli.exe
C:\WINDOWS\System32\igfsta.exe
C:\WINDOWS\aim.exe
C:\WINDOWS\wkssvc.exe
C:\WINDOWS\System32\mousehs.exe
C:\WINDOWS\System32\rpcclient.exe
C:\WINDOWS\System32\Winkgk.exe
safnec.exe <=====Start>Search for this
msfirewalls.exe <=====Start >Search for this
filen.exe <=====Start >Search for this

12. Run the program CleanUp!

13. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

14. Please post the Active scan log and a fresh HiJackThis log. Let me know how your computer is running.

Edited by Excal, 12 July 2005 - 11:11 AM.

[Dimmae]

Moved HJT to it's own folder.
Uploaded hostfile.exe and services.exe (files you specified were not there). Both returned OK results with nothing found - computer would NOT let me copy/paste the info . It would lock up every time.
1 done
2. done
3. done
4. done - some services were not present
5. done - report saved to desktop (6 programs found)
6. done
7. done
8. done - many items were not present
9. done
10. done
11. done - many files were not present
12. done
13. Could not run ActiveScan. Site says IE version 5.0 or higher needed. My PC will not run IE - it starts out ok, but slows down quickly and never even got the screen with the scan pulled up. Tried 3 times, waited up to 30 minutes and nothing happened. Had to power down PC and reboot. I am running Netscape.
14. HJT done - here is my new HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:48:50 AM, on 7/13/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\desktop\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\System32\Lcuninst.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [dirdata] C:\WINDOWS\System32\host.exe
O4 - HKCU\..\Run: [smss32diagx] C:\WINDOWS\System32\service.exe %srun%
O4 - HKCU\..\Run: [igfsta] C:\WINDOWS\System32\igfsta.exe
O4 - HKCU\..\Run: [IBwmRQHqR] safnec.exe
O4 - HKCU\..\Run: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - HKCU\..\RunServices: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .qt: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {0DC0D258-FC70-456F-8F79-83D7DC20F0AC} (MPChWrapper.Util) - http://instantsuppor...MPChWrapper.CAB
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.subs...ve/makeover.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117517844765
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon....3.1/ttinst.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D914E769-35D4-4FE0-BE77-36EEFB10E0C5}: NameServer = 198.6.100.140 198.6.1.140
O20 - AppInit_DLLs:
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\desktop\ewido\security suite\ewidoctrl.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe

Thanks again!
Dimmae

[Excal]

Hi Dimmae,

We are doing good


Right click on the Microsoft/Giant AntiSpyware icon (looks like a target) and click on Security Agents Status (Enabled) and click on Disable Real-time Protection. To re enable it after the fix, you follow the same steps but click on Enable Real-time Protection.


THE FIX

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Go to My Computer >Tools >Folder Options >View tab and make sure that Show hidden files and folders is enabled. Also make sure that the System Files and Folders are showing / visible. Uncheck the Hide protected operating system files option.

2. Right-Click HERE and Save As to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf on your desktop and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

3. Ensure you are NOT connected to the internet.

4. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

5. Open up and run Ewido:

• Click on scanner
• Click Complete System Scan and the scan will begin.
• During the scan when it ask if you want to clean the first file, put a check in the lower left corner of the box that says "Perform action on all infections" then choose clean and click OK
• When the scan is finished, look at the bottom of the screen and click the Save report button.
• Save the report to your desktop

Close Ewido

6. Close all browsers, windows and unneeded programs.

7. Open HiJack and do a scan.

8. Put a Check next to the following items:

O4 - HKLM\..\Run: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - HKLM\..\RunServices: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - HKCU\..\Run: [dirdata] C:\WINDOWS\System32\host.exe
O4 - HKCU\..\Run: [smss32diagx] C:\WINDOWS\System32\service.exe %srun%
O4 - HKCU\..\Run: [igfsta] C:\WINDOWS\System32\igfsta.exe
O4 - HKCU\..\Run: [IBwmRQHqR] safnec.exe
O4 - HKCU\..\Run: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - HKCU\..\RunServices: [Microsoft Windows Update XP64] Lcuninst.exe
O4 - Global Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O15 - Trusted Zone: *.musicmatch.com
O15 - Trusted Zone: http://download.windowsupdate.com
O15 - Trusted Zone: http://*.windowsupdate.com

9. click the Fix Checked box

10. Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\System32\Lcuninst.exe
C:\WINDOWS\System32\igfsta.exe
safnec.exe <====== Start>Seach for this one
Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.


11. Run the program CleanUp!

12. Download Escan: http://www.mwti.net/...e_utilities.asp
Better to disable your own virusscanner while performing the next scan.

In scan-options, check everything.
also, scan all files
When done, click scan.

When the scan is done, you'll get an option to make a log. You'll get a long log.
Open that log and copy and paste all the lines/files where it says 'infected' in your next reply.

Don't copy and paste the lines from infected files that are present in recovery or backupfolders from antispywarescanner (eg adaware, spybot s&d) or your virusscanner. Those I don't need.
I don't need the infected files/lines that are present in your System Volume Information-folder.
I just want all the other infected ones apart from those above.

13. Please post the Escan log and a fresh HiJackThis log. Let me know how your computer is running.

Edited by Excal, 13 July 2005 - 07:15 AM.

[Dimmae]

Still working, just to let you know... I will finish your latest instructions tonight. Excal's the best!

[Excal]

Ok, will see u tonight then.



Excal

[Dimmae]

Everything went OK but the escan part....
1-4: done
5: ewido found 2 things and fixed them. saved log to my desktop.
6-7: done
8: done - did not find any of the O15 items...
9: done
10: deleted Lcuninst.exe, but did not find igfsta.exe
11: done
12: downloaded mwav (didn't see any escan). took a long time, but when i went to run it, it said mwav was "not a valid Win32 application".
13: no escan log, but here is my HJT log.

Logfile of HijackThis v1.99.1
Scan saved at 11:42:02 PM, on 7/14/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\desktop\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\VERITAS Software\Update Manager\sgtray.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Media Gateway\MediaGateway.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .qt: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0DC0D258-FC70-456F-8F79-83D7DC20F0AC} (MPChWrapper.Util) - http://instantsuppor...MPChWrapper.CAB
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.subs...ve/makeover.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117517844765
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon....3.1/ttinst.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O20 - AppInit_DLLs:
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\desktop\ewido\security suite\ewidoctrl.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe
O23 - Service: Windows Process Moniter - Unknown owner - C:\WINDOWS\winmon.exe

Thanks,
Dimmae

[Excal]

Well it seems another little bugger has reared his ugly head up!



THE FIX

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

4. Go to Start->Run and type in services.msc and hit OK. Then look for Windows Process Moniter and double click on it. Click on the Stop button and under Startup type, choose Disabled.

5. Close all browsers, windows and unneeded programs.

6. Open HiJack and do a scan.

7. Put a Check next to the following items:

O23 - Service: Windows Process Moniter - Unknown owner - C:\WINDOWS\winmon.exe

8. click the Fix Checked box

9. Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\winmon.exe

10. reboot into normal mode

11.

• Please click this link to download Silent Runners.
• Save it to the desktop.
• Run Silent Runner's by doubleclicking the "Silent Runners" icon on your desktop.
• You will see a text file appear on the desktop - it's not done yet, just let it run (it won't appear to be doing anything!)
• Once you receive the prompt "All Done!", double-click on the new text file on the desktop and copy that entire log and paste it here.
  
  
• NOTE* If you receive any warning message about scripts, please choose to allow the script to run.
  For some time it will look like nothing is happening. Just keep waiting.
  
• Once it's done it will create a log. A window will come up telling you when it's saved. Please post that log here

12. Please post a fresh HiJackThis log and the silent runners log. Let me know how your computer is running.

[Dimmae]

I'm still working through your latest stuff, Excel. I will have them finished Monday nite... Thanks so much for the help!

[Excal]

Sounds good


Excal

[Dimmae]

Getting better, but still seems slow and locks up if left running.

Did steps 1-6.
Step 7 - there was no O23 entry for Windows Process Moniter
Did step 8
Step 9 - I noticed that if I booted into Safe Mode as "Administrator" the file was not there. I booted into Safe Mode as "Owner", found the file and deleted it. I also noticed that there is also a file named Winmon.exe28ABBCA1.pf in the C:\Windows\Prefetch folder, fyi...

Here is the Silent Runners log:
"Silent Runners.vbs", revision 39, http://www.silentrunners.org/
Operating System: Windows XP
Output limited to non-default values, except where indicated by "{++}"


Startup items buried in registry:
---------------------------------

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\
"igfsta" = "C:\WINDOWS\System32\igfsta.exe" [file not found]

HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"MSMSGS" = ""C:\Program Files\Messenger\msmsgs.exe" /background" [file not found]
"MoneyAgent" = ""c:\Program Files\Microsoft Money\System\Money Express.exe"" [MS]
"NvMediaCenter" = "RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit" [MS]

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"hpsysdrv" = "c:\windows\system\hpsysdrv.exe" ["Hewlett-Packard Company"]
"Recguard" = "C:\WINDOWS\SMINST\RECGUARD.EXE" [empty string]
"NvCplDaemon" = "RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup" [MS]
"S3TRAY2" = "S3tray2.exe" ["S3 Graphics, Inc."]
"IgfxTray" = "C:\WINDOWS\System32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\System32\hkcmd.exe" ["Intel Corporation"]
"StorageGuard" = ""C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r" ["VERITAS Software, Inc."]
"nwiz" = "nwiz.exe /install" [file not found]
"KBD" = "C:\HP\KBD\KBD.EXE" ["Hewlett-Packard Company"]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
"SM1BG" = "C:\WINDOWS\SM1BG.EXE" ["Cypress Semiconductor"]
"MimBoot" = "C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe" ["Musicmatch, Inc."]
"gcasServ" = ""C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"" [MS]
"Media Gateway" = "C:\Program Files\Media Gateway\MediaGateway.exe" [empty string]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{4A368E80-174F-4872-96B5-0B27DDD11DB2}\(Default) = "SpywareGuard Download Protection"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\dlprotect.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{BB7DF450-F119-11CD-8465-00AA00425D90}" = "Microsoft Access Custom Icon Handler"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office\soa800.dll" [MS]
"{59850401-6664-101B-B21C-00AA004BA90B}" = "Microsoft Office Binder Explode"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office\UNBIND.DLL" [MS]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Real\RealOne Player\rpshellext.dll" ["RealNetworks"]
"{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard.Handler" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]

HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{81559C35-8464-49F7-BB0E-07A383BEF910}" = "SpywareGuard.Handler" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\SpywareGuard\spywareguard.dll" [null data]
INFECTION WARNING! "{9EF34FF2-3396-4527-9D27-04C8C1C67806}" = "Microsoft AntiSpyware Service Hook"
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Microsoft AntiSpyware\shellextension.dll" [MS]
INFECTION WARNING! "{54D9498B-CF93-414F-8984-8CE7FDE0D391}" = "ewido shell guard"
-> {CLSID}\InProcServer32\(Default) = "C:\desktop\ewido\security suite\shellhook.dll" ["TODO: <Firmenname>"]

HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\desktop\ewido\security suite\context.dll" ["ewido networks"]

HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido\(Default) = "{57BD36D7-CE32-4600-9B1C-1A0C47EFC02E}"
-> {CLSID}\InProcServer32\(Default) = "C:\desktop\ewido\security suite\context.dll" ["ewido networks"]


Active Desktop and Wallpaper:
-----------------------------

Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState

HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Owner\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"


Enabled Screen Saver:
---------------------

HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\sspipes.scr" [MS]


Startup items in "Owner" & "All Users" startup folders:
-------------------------------------------------------

C:\Documents and Settings\Owner\Start Menu\Programs\Startup
"SpywareGuard" -> shortcut to: "C:\Program Files\SpywareGuard\sgmain.exe" [null data]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
"hp center" -> shortcut to: "C:\Program Files\hp center\137903\Program\BackWeb-137903.exe -startup" [file not found]


Winsock2 Service Provider DLLs:
-------------------------------

Namespace Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000004\LibraryPath = "%SystemRoot%\System32\nwprovau.dll" [MS]

Transport Service Providers

HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 18
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05


Toolbars, Explorer Bars, Extensions:
------------------------------------

Toolbars

HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{4E7BD74F-2B8D-469E-C0FF-FD60B590A87D}" = "REALBAR" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll" ["Visicom Media"]

"{EF99BD32-C1FB-11D2-892F-0090271D4F88}" = "Yahoo! Companion" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_19_0.dll" ["Yahoo! Inc."]

Explorer Bars

HKCU\Software\Microsoft\Internet Explorer\Explorer Bars\
{9404901D-06DA-4B23-A0EE-3EA4F64EC9B3}\ = "MoneySide" [from CLSID]
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Microsoft Money\System\mnyviewer.dll" [MS]

Extensions (Tools menu items, main toolbar menu buttons)

HKLM\Software\Microsoft\Internet Explorer\Extensions\
{E023F504-0C5A-4750-A1E7-A9046DEA8A21}\
"ButtonText" = "MoneySide"
"CLSIDExtension" = "{301DA1EE-F65C-4188-A417-9E915CC8FBFA}"
-> {CLSID}\InProcServer32\(Default) = "c:\Program Files\Microsoft Money\System\mnyviewer.dll" [MS]

{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Messenger"
"Exec" = "C:\Program Files\Messenger\MSMSGS.EXE" [file not found]


Miscellaneous IE Hijack Points
------------------------------

C:\WINDOWS\INF\IERESET.INF (used to "Reset Web Settings")

Added lines (compared with English-language version):
[Strings]: START_PAGE_URL=http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhome

Missing lines (compared with English-language version):
[Strings]: 1 line


Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------

AVSync Manager, AvSynMgr, ""C:\Program Files\Network Associates\VirusScan\avsynmgr.exe"" ["Network Associates, Inc."]
ewido security suite control, ewido security suite control, "C:\desktop\ewido\security suite\ewidoctrl.exe" ["ewido networks"]
McShield, McShield, ""C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe"" ["Network Associates, Inc."]
MD Simple Burner Service, NetMDSB, "C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe" ["Sony Corporation"]
NVIDIA Driver Helper Service, NVSvc, "C:\WINDOWS\System32\nvsvc32.exe" ["NVIDIA Corporation"]
Virtual NIC Service, PackethSvc, "C:\WINDOWS\System32\PackethSvc.exe" ["America Online, Inc."]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]


----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ To search all directories of local fixed drives for DESKTOP.INI
DLL launch points and all Registry CLSIDs for dormant Explorer Bars,
use the -supp parameter or answer "Yes" at the first message box.
---------- (total run time: 157 seconds, including 18 seconds for message boxes)

Here is my latest HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 11:26:04 PM, on 7/18/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\System32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
C:\desktop\ewido\security suite\ewidoctrl.exe
C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Network Associates\VirusScan\VsStat.exe
C:\Program Files\Network Associates\VirusScan\Vshwin32.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\SM1BG.EXE
C:\Program Files\Network Associates\VirusScan\Avconsol.exe
C:\Program Files\Network Associates\VirusScan\Webscanx.exe
C:\Program Files\Media Gateway\MediaGateway.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\MusicMatch\MusicMatch Jukebox\MMDiag.exe
C:\Program Files\MusicMatch\MusicMatch Jukebox\mim.exe
C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\Program Files\Netscape\Netscape\Netscp.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http:/www.yahoo.com
N3 - Netscape 7: user_pref("browser.startup.homepage", "http://www.yahoo.com"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine", "engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src"); (C:\Documents and Settings\Owner\Application Data\Mozilla\Profiles\default\zjx0h2km.slt\prefs.js)
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\VERITAS Software\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.EXE
O4 - HKLM\..\Run: [MimBoot] C:\Program Files\MusicMatch\MusicMatch Jukebox\mimboot.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE (file missing)
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O12 - Plugin for .qt: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0DC0D258-FC70-456F-8F79-83D7DC20F0AC} (MPChWrapper.Util) - http://instantsuppor...MPChWrapper.CAB
O16 - DPF: {17D72920-7A15-11D4-921E-0080C8DA7A5E} (AimSp32 Class) - http://makeover.subs...ve/makeover.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1117517844765
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - http://download.toon....3.1/ttinst.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{D914E769-35D4-4FE0-BE77-36EEFB10E0C5}: NameServer = 198.6.100.140 198.6.1.140
O20 - AppInit_DLLs:
O23 - Service: AVSync Manager (AvSynMgr) - Unknown owner - C:\Program Files\Network Associates\VirusScan\avsynmgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\desktop\ewido\security suite\ewidoctrl.exe
O23 - Service: McShield - Unknown owner - C:\Program Files\Common Files\Network Associates\McShield\mcshield.exe
O23 - Service: MD Simple Burner Service (NetMDSB) - Sony Corporation - C:\Program Files\Sony\MD Simple Burner\NetMDSB.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service (PackethSvc) - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Pacsptisvr.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\Sptisrv.exe

I also wanted to mention that my PC always says that it has found a worm in the HijackThis.exe file, but I know the file is good - I've downloaded it a couple of times, but I don't know how to get the warning to go away... I just have to hit "Exclude" 2 or 3 times...

Hope this helps,
Dimmae