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Windows ME problem


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#1
basketball346

basketball346

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Hey all, thanx for all the help on this site. Now my GF has a dell computer with Windows ME as an OS. She recently got a TROJAN-SPY.HTML.SMITFRAUD.c virus and the machine keeps freezing, in normal and safe mode. I tried to install HJT and run killbox but the machine just will not boot correctly, it sits and will not allow you to click on any icons. I would like to reformat windows ME but i've never done it, could someone walk me through making a boot disk? I do have the OS cd but i hear that i need a bootdisk ne how. The problem is the computer is too unstable to even make a bootdisk. Ne help would be appreciated
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#2
peterm

peterm

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With a dell you should have a recovery cd. also is the ME disk you have the one that came with the computer. Dell computers have their own version of windows.
If you really want a boot disk then go here.
Bootdisk
But be wary and see if you have the recovery disc 1st.
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#3
basketball346

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yes i have all the disks that come with the Dell computer and there is a recovery cd, the only thing is everytime i google it to find how to reformat it keeps saying i need a bootdisk or floppy. But if ur sure i only need the recovery cd then thats great, thank you for your help
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#4
peterm

peterm

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Please try the recovery disk 1st it should boot if not come back to us
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