I never see the black and white startup screen with the "bars" at the bottom saying windows is starting up. I know what it looks like because it shows up on my laptops running W2K Pro. I start tapping F8 immediately after the "configuration" screen (using the current configuration), but it never recognizes it. I've also tried holding down F8, but it doesn't go into safe mode that way either.
I don't know if it matters, but the machine is set up for "auto logon" so it can be restarted without supplying a user ID and password.
Any ideas why I can't get into safe mode? The machine runs okay except that my homepage is hijacked by a webcruiser site. Also, the machine is now running out of virtual memory after being idle for a while. I think that is caused by SMSSU.EXE or tmntsrv32.exe because if I kill the process, the virtual memory used goes down quite a bit, then starts building again when they restart themselves. I guess I will worry about the virtual memory problem if it continues after I remove the hijacker.