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Spysheriff Still in system? Desktop Virus? [CLOSED]

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Hello, For two weeks now I have been fighting this annoying malware with every spyware, virus, malware remover you can think of. The same desktop background that I always get its tiring. Here's what it says

"System has been stopped due to a serious malfunction. Spyware activity has been detected.

It is recommeded to use spyware removal tool to prevent data loss. Do not use the computer before all spyware removed."

Logfile of HijackThis v1.99.1
Scan saved at 4:46:10 AM, on 7/7/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\NavNT\vptray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\DOCUME~1\G4M3PC~1\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

O1 - Hosts: idenupdate.motorola.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: AuroraHandlerObj Class - {4AA870AC-8427-42a4-B92E-ECD956197489} - C:\WINDOWS\AuroraHandler.dll
O2 - BHO: ohb - {4D568F0F-8AC9-40AB-88B7-415134C78777} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: (no name) - {52FE5233-367C-4EFB-BDD7-0BE4D212C107} - (no file)
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SiSPower] Rundll32.exe SiSPower.dll,ModeAgent
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [iouzvr] c:\windows\system32\qzretf.exe r
O4 - HKCU\..\Run: [Steam] C:\Program Files\Valve\Steam\Steam.exe -silent
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O10 - Broken Internet access because of LSP provider 'xfire_lsp_11078.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...llInstaller.exe
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Norton AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe

Hope this helps and thanks for your help.
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Hello sh00k, welcome to Geeks to Go! I’m Kristy and I will be helping you.

You may wish to print out a copy of these instructions to follow while you complete this procedure.

Please save Hijack This in a permanent folder (i.e. C:\HJT). This ensures backups are saved and accessible.

Next, download and install CleanUp! but do not run it yet.
*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.

Download, install, and update Ewido Security Suite
  • Install ewido security suite
  • Launch ewido, there should be a big E icon on your desktop, double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.
After the updates are installed, exit Ewido

Reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Once in Safe Mode, Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

After Cleanup! is finished:
  • Run Ewido
  • Click on scanner
  • Click Complete System Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
  • Exit Ewido
Reboot into normal mode.

Go to Start > Control Panel > Add or Remove Programs and remove the following:


Exit Add or Remove Programs.

Delete the following, in bold, if found:

C:\Documents and Settings\user account\Start Menu\Programs\SpySheriff <-whole folder
C:\Documents and Settings\user account\Application Data\Install.dat
C:\Program Files\SpySheriff <-whole folder
C:\Program Files\Viewpoint
c:\windows\system32\qzretf.exe r

*NOTE* user account is not the actual name of that folder. The name of that folder will be the name of your computer profile.

Make sure you are disconnected from the Internet and that all programs and windows are closed. Run HiJackThis. Place a check next to the following items, if found, and click FIX CHECKED:

O1 - Hosts: idenupdate.motorola.com O2 - BHO: AuroraHandlerObj Class - {4AA870AC-8427-42a4-B92E-ECD956197489} - C:\WINDOWS\AuroraHandler.dll
O2 - BHO: ohb - {4D568F0F-8AC9-40AB-88B7-415134C78777} - (no file)
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Viewpoint\Viewpoint Toolbar\ViewBar.dll
O3 - Toolbar: (no name) - {52FE5233-367C-4EFB-BDD7-0BE4D212C107} - (no file) O4 - HKLM\..\Run: [iouzvr] c:\windows\system32\qzretf.exe r

Close HiJackThis.

RIGHT-CLICK HERE and go to Save As (in IE it's "Save Target As") in order to download the smitfraud reg to your desktop.

Double-click smitfraud.reg on your desktop. When asked if you want to merge with the registry click YES.

After the merged successfully prompt, using Windows Explorer, navigate to the following folder:


If there are any files inside the Prefetch folder, delete ALL of them. (Do NOT delete the folder. Just delete the files inside.)

Reboot your computer.

You should be able to change your desktop back to normal now.

Please download and follow these instructions for setting up and running Ad-Aware SE 1.06:
Ad-Aware SE Setup (if you already have Ad-Aware 1.06, please update to the latest definitions then set the program up per the instructions on the page).

Post the report from Ewido and a new HiJackThis log into this topic.

~Kristy :tazz:
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Due to lack of feedback, this topic has been closed.

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