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Win 98 won't start, install wizard pops up


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#1
Bobellia

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Last night I started my Latitude and things seemd to load properly except when it was finished loaded none of the programs would opn. I shut it down and rebooted and the windows 98 screen comes up but then it goes to the install wizard and begins installation. I don't have an install disc since this was a refurbished laptop and I wonder if I can just get a new system cd and install over what is there now. Thanks for any help.
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#2
admin

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Are you able to boot into safe mode? (To enter safe mode tap the F8 key while the computer is starting. Select Safe Mode from the menu.)

If not, create a bootdisk. Start your computer with this disk in the floppy drive and at the command prompt type c:\windows\command\scanreg /restore
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#3
Bobellia

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Thanks. I managed to get past the wizard but I immediatley get an error message that explorer has performed an illegal operation and will be shut down. When it does shut down I have my wallpaper but no icons or task bar and the only way out is to control, alt, delete and shut down. There is no program running when I do that. I did try safe mode but the same thing happens.
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#4
admin

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If not, create a bootdisk. Start your computer with this disk in the floppy drive and at the command prompt type c:\windows\command\scanreg /restore


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#5
Bobellia

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I went to the site and downloaded a boot disk and when I try to start my computer with it in the A drive it says that there is a non system disk ind it wont give me a prompt. Should I consider wiping the hard drive and buying an OEM windoes 98?
Thanks
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#6
admin

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To use the bootdisk file, first save it to your desktop, or somewhere you'll remember. Next, insert a blank floppy in your disk drive, and double click this bootdisk file you just downloaded. It will create a boot disk. When finished, reboot with the floppy in the drive. <_<
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#7
Bobellia

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OK, thank you very much. I did as you said and I got the computer to start. One question. Four files showed up for me to restore and when I did the first one I restarted the computer. Should I go back and use the boot disk again to get to the other three that I didn't restore?? I am sorry but I am really walking in the dark here and really appreciate your help.
Bob
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#8
admin

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No. <_<

If it's working okay, just leave it alone. If you're still experiencing problems then you could try another date.
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#9
Bobellia

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I think i will quit while i am ahead. It is working. The only thing is that when I shut down I get the message that this program is not responding and I have to shut down by clicking on end task but that is a minor issue i think. Thank you very much for your help.
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#10
admin

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What program is not responding? rundll32?
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#11
Bobellia

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I couldnt tell since none of them had the message "not responding" but I did clean up the hard drive and ran CW Shredder (the latest version) and everything seems to be running well now. CWS did find some things and it gave me a couple of messages that it couldn't recognize a few of the files but I didn't delete them. I am not going to poke around any more for fear of ruining it. Thank you very much for your guidance and expert help.
Bob Ellia
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#12
admin

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You're welcome <_<
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