I chose the Windows Update option that took me to the Microsoft web site... checked for updates and was told that I needed to insall windows XP SP2 (as expected) though (surprisingly) the download size was shown as 0 bytes (though I guess this is already sat waiting on my PC due to earlier automatic upates). However, when I said do the install, it failed with the ever helpful mesage "Windows XP SP2 update Failed - look at the update install log to see why" (or words to that effect). Clicking on the link to the install log showed the last thing I installed was IE6 update back in August.
I've had a look in the WindowsUpdate log file in the Windows directory. This has a number of errors at the end of it along the lines....
PT: Using serverID {9482F4B4-E343-43B6-B170-9A65BC822C77}
2004-10-12 01:02:03+0100 1032 424 PT: Using server URL https://v5.windowsup...ice/client.asmx
2004-10-12 01:02:08+0100 1032 424 Add header for accept-encoding: xpress succeeded
2004-10-12 01:02:08+0100 1032 424 _WTSQueryUserToken failed with hr = 800704dd.
2004-10-12 01:02:08+0100 1032 424 Failed to find token for SID S-1-5-21-4075557730-214218620-1408648319-1007 with hr = 80240018.
2004-10-12 01:02:08+0100 1032 424 Could not impersonate the user. Failed with 0x80240018. Will continue in LS context to get proxy settings.
and later on in the file....
2004-10-12 01:02:45+0100 1032 424 WU client executing call {5A5D6C03-4A61-4257-B909-386B0FB56086} of type Install call
2004-10-12 01:02:45+0100 1032 424 validate updates before Install
2004-10-12 01:02:46+0100 1032 424 prune update list before Install
2004-10-12 01:02:46+0100 1032 424 GetUserTokenFromSessionId failed with hr 0x800704dd
2004-10-12 01:02:46+0100 1032 424 WU client failed installing updates with error 0x80240020
2004-10-12 01:02:46+0100 1032 424 WU client calls back to install call {5A5D6C03-4A61-4257-B909-386B0FB56086} with code Call failed and error 0x80240020
2004-10-12 01:02:46+0100 1032 424 WU client completed and deleted call {5A5D6C03-4A61-4257-B909-386B0FB56086}
2004-10-12 01:02:46+0100 208 f68 Operation completed due to earlier error. (hr=80240020)
2004-10-12 01:02:46+0100 1032 cb0 ISusInternal API failed CClientCallRecorder::DisconnectCall with error 0x8024000c
2004-10-12 01:02:46+0100 208 f68 ISusInternal::DisconnectCall failed, hr=8024000C
2004-10-12 01:03:14+0100 1032 6e0 ISusInternal API failed CClientCallRecorder::DisconnectCall with error 0x8024000c
2004-10-12 01:03:14+0100 208 f68 ISusInternal::DisconnectCall failed, hr=8024000C
Any suggestions?
My next option to instal SP2 is to buy a magazine with the CD on the cover!
Other info - I am running XP Professional 2002 Service Pack 1.
According to the help link in notepad the version is..
Build 2600 xpsp2.030522-1633 Service Pack 1.
Also, I am running Zone Alarm, and accessing the Internet via a LAN connection to a Netgear Router which also acts as a firewall beetween the LAN and an ADSL link to the Internet.
Any suggestions gratefully appreciated!
Dave R.