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service pack 1a error


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#1
Luofu

Luofu

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i want to install service apck 1a for win xp .....

this error popup while 'Performing inventory'

The file windows\system32\drivers\atapi.sys is open or in useby another application.
Close all other applications and then click retry.

is this a list from hijackthis...when i trying to set up:


Logfile of HijackThis v1.99.1
Scan saved at 17:48:38, on 2005-7-7
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\System32\Rundll32.exe
D:\WINDOWS\system32\rundll32.exe
D:\Program Files\Common Files\Real\Update_OB\realsched.exe
D:\WINDOWS\System32\ctfmon.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\System32\nvsvc32.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\System32\upnpdrv.exe
C:\xpsp1a_en_x86.exe
h:\d815ca7f15b989b\update\update.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\rundll32.exe
D:\WINDOWS\System32\conime.exe
D:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
C:\HijackThis.exe

R3 - URLSearchHook: 上网助手 - {BB936323-19FA-4521-BA29-ECA6A121BC78} - D:\Program Files\3721\Assist\asbar.dll
O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F55} - D:\WINDOWS\System32\xunleibho_v4.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {0D9C86D3-8129-59B0-D274-0F9C487AA252} - D:\DOCUME~1\Luofu\APPLIC~1\GRAMBA~1\Bird tons.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: QQBrowserHelperObject Class - {54EBD53A-9BC1-480B-966A-843A333CA162} - D:\Program Files\Tencent\QQ\QQIEHelper.dll
O2 - BHO: Router Layer - {5EB7CB50-E375-4718-B4C0-9AD12EFA2F84} - D:\WINDOWS\System32\aclayer.dll
O2 - BHO: (no name) - {A5366673-E8CA-11D3-9CD9-0090271D075B} - (no file)
O2 - BHO: AssistII - {BB936323-19FA-4521-BA29-ECA6A121BC78} - D:\Program Files\3721\Assist\asbar.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - D:\WINDOWS\DOWNLO~1\CnsHook.dll
O2 - BHO: YiSou - {EF1D17A9-089F-40cc-8D64-7324CDEBA0DB} - D:\PROGRA~1\yisou\yisoub.dll
O3 - Toolbar: (no name) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - (no file)
O3 - Toolbar: 上网助手 - {BB936323-19FA-4521-BA29-ECA6A121BC78} - D:\Program Files\3721\Assist\asbar.dll
O3 - Toolbar: 一搜工具条 - {115F6E46-FCBC-41ed-B3B5-3BDDD4AAB5E5} - D:\Program Files\yisou\yisou.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - D:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE D:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [PHIME2002ASync] D:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] D:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [SmcService] D:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe D:\WINDOWS\DOWNLO~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [helper.dll] D:\WINDOWS\system32\rundll32.exe D:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [Windows_Protect] winsystem.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] D:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MessengerPlus3] "D:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [file move sixth second] D:\Documents and Settings\All Users\Application Data\eachbookfilemove\Base Tray.exe
O4 - HKLM\..\Run: [VIEW POINT DRIVERS] phqghum.exe
O4 - HKLM\..\Run: [thunder_mini] D:\Program Files\Maxthon\Thundermini\ThunderMini.exe
O4 - HKLM\..\Run: [TkBellExe] "D:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [Windows_Protect] winsystem.exe
O4 - HKLM\..\RunServices: [NTSF MICROSOFT SYSTEM] marya.exe
O4 - HKLM\..\RunServices: [VIEW POINT DRIVERS] phqghum.exe
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Windows_Protect] winsystem.exe
O4 - HKCU\..\Run: [MSNShell] D:\Program Files\MSNShell\BIN\MSNShell.exe autorun
O4 - HKCU\..\Run: [owns third] D:\DOCUME~1\Luofu\APPLIC~1\BROWSE~1\Cdrom store.exe
O4 - HKCU\..\Run: [VIEW POINT DRIVERS] phqghum.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = D:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader - Schnellstart.lnk = D:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: !??? - res://D:\WINDOWS\DOWNLO~1\CnsMinEx.dll/1003
O8 - Extra context menu item: !搜一搜 - res://D:\WINDOWS\DOWNLO~1\CnsMinEx.dll/1003
O8 - Extra context menu item: &使用迷你迅雷下载 - D:\Program Files\Maxthon\Thundermini\geturl.htm
O8 - Extra context menu item: ???QQ?? - D:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: ???QQ????? - D:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: ?QQ??????? - D:\Program Files\Tencent\QQ\SendMMS.htm
O8 - Extra context menu item: Download All by FlashGet - D:\Documents and Settings\Luofu\Desktop\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - D:\Documents and Settings\Luofu\Desktop\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载 - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: 使用网际快车下载全部链接 - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: 添加到QQ自定义面板 - D:\Program Files\Tencent\QQ\AddPanel.htm
O8 - Extra context menu item: 添加到QQ表情 - D:\Program Files\Tencent\QQ\AddEmotion.htm
O8 - Extra context menu item: 用QQ彩信发送该图片 - D:\Program Files\Tencent\QQ\SendMMS.htm
O9 - Extra button: Short Message - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/...d=U_newhua_5424 (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Konsole - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: Yahoo 1G mail - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.mail.yahoo.com/promo/rd1 (file missing)
O9 - Extra button: E bazar - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://hot.3721.com/rd/shop_btn.htm (file missing)
O9 - Extra button: 3721 Assistant - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://assistant.372...ndex.htm?fb=Cns (file missing)
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - D:\Program Files\PartyPoker\PartyPoker.exe
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - D:\Program Files\ICQLite\ICQLite.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - D:\WINDOWS\web\related.htm
O9 - Extra button: QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - D:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra 'Tools' menuitem: 腾讯QQ - {c95fe080-8f5d-11d2-a20b-00aa003c157b} - D:\Program Files\Tencent\QQ\QQ.EXE
O9 - Extra button: (no name) - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - D:\Program Files\Tencent\QQ\QQIEHelper.dll
O9 - Extra 'Tools' menuitem: QQ炫彩工具条设置 - {DEDEB80D-FA35-45d9-9460-4983E5A8AFE6} - D:\Program Files\Tencent\QQ\QQIEHelper.dll
O9 - Extra button: Instant Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.rd.yahoo.c...nger.yahoo.com/ (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: Repair Browser - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: Clean Internet access record - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O11 - Options group: [!CNS] 网络实名
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1119768780071
O16 - DPF: {D0A29C6C-AA71-4423-8C4A-5998B774C448} (IEDown Class) - http://download.ourg...com/IEDown4.cab
O20 - Winlogon Notify: WB - D:\Program Files\AlienGUIse\fastload.dll
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - D:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - D:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - D:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR2a\RpcSandraSrv.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - D:\Program Files\Sygate\SPF\smc.exe
O23 - Service: Universal Plug and Play device driver (upnpdrv) - Unknown owner - D:\WINDOWS\System32\upnpdrv.exe



i have close every application......


help me plz!!!....
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#2
Luofu

Luofu

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no idea????
....?
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#3
gerryf

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I've actually encountered this once before, but I cannot recall why it was doing this.....

are you running sp1 from a cd?
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#4
gerryf

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ahh, wait! Daemon Tools! Do you have daemon tools, or another kind of virtual drive program....clonecd, virtualcd, alcohol....something like that?
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#5
Luofu

Luofu

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no...no virual cd programm like daemon tools or alcohol....
i have downloaded <sp 1a english>...ruuning in C:\....

man i need USB 2 !!!!.....i hate SP2!..!!!.
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#6
gerryf

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well, now that I look at your log I see what appears to be atleast one nasty worm...I think it would be a VERY good idea to remove those first, as not doing so can kill your system.
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#7
gerryf

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Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE .

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty--and you may not be-- then post a hijackthis log in THAT forum.

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
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