[Steph_M]

Hi, okay I wiped out my computer last night cause it was just messed up, before doing so I burnt all my music on to a data cd cause I didnt want to lose it. When I reinstalled Windows I put the music back on the computer now everytime I try to go into it I get this error message.
Micorosoft Visual C++ Runtime Library Runtime Error! Program:c:\WINDOWS\Explorer.EXE This application has requested the runtime to terminate it in an unusual way. Please contact the applications support team for more information.
and when I click okay it closes so I cant get to all my music can anybody please help I need my music Thank You

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What program do you use to listen to music?

Where did you get this music?

[gerryf]

What program do you use to listen to music?

Where did you get this music?

[Steph_M]

I use Microsoft Media Player 10, and I got most of the music from BitTorrent. The music worked fine before I wiped out my computer, and now the problem is I cant even open the My Music floder thats when I get the error message not when I try and play a song cause I cant even get that far.

[Steph_M]

you know what... I can still listen to them if I go through the Media player Library, but I still cant get into the folder their in.

[gerryf]

ahhh....

let's try the simple thing first.....let's assume it's a corrupt icon

download MS Powertoys for XP, get tweakui, install.

Now open it, go to the REPAIR section, and choose MY MUSIC FOLDER,and hit repair button

[Steph_M]

where do I download that from?

[gerryf]

google is your friend

http://www.microsoft...ppowertoys.mspx

[Steph_M]

okay... I downloaded that and when I go to install it im getting this error message "TweakUiPowertoySetup.exe - Entry Point Not Found The procedure entry point GetDllDirectoryW could not be located in the dynamic link library KERNEL32.dll." whats that? whot do I do?

[gerryf]

It sounds like you have a botched up windows install.

How exactly did you reinstall windows?

[Steph_M]

umm... okay.. I did it the same way I always do, (and im not sure what that is unless im doing it. lol) I put in my windows disk then do boot from cd, then I have the option of repair windows and reinstall (or something) and something else. so I do the reinstall or new install (not sure what its called) then i think it asks me where i want to install it so I delete the partion(?) thats there and then when thats done I install the window on that? does that make any sence?

[gerryf]

yes, makes perfect sense.

It sounds like a problem from the very beginning. If it were me, I would clean the cd in warm soapy water and reinstall as you did...Windows Setup does fail sometimes.

[Steph_M]

warm soapy water? that wont hurt it? and you think I gotta reinstall it cant just repair? i already put a bunch of crap back on.

[gerryf]

a repair would not hurt....

warm soapy water should not harm a cd--a cleaner might....I'm not saying put it in the dishwasher---just clean it off

[Steph_M]

lol. no need for the attitude I just thought soap would hurt it, but what ever you say. I trust you. okay so I will try a repair first and let you know what happens, might not be able to do it till later tonight though. Thank You

[Steph_M]

Oh and you were helping me before and you gave me some new drivers for sound or video and stuff I was looking through the old post to try and find them but I couldnt, I may just be blind but do you think you could help with that again?