[shaz]

Hi

could someone pls help, im getting alot of runtime errors at start of windows, also when i start internet explorer i get error reports

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Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[Hemal]

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[shaz]

ok here is the log


Scan saved at 11:50:51 AM, on 10/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\windows\system32\ossproxy.exe
C:\WINDOWS\mslagent\mslagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
C:\program files\altnet\points manager\points manager.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\VVSN\VVSN.exe
C:\windows\temp\adware\fsg_4104c.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find777.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find777.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find777.com/
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {364933CE-CEC2-421C-8682-585AF8794011} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {4647A444-B200-4D20-A416-AD4C650CD253} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {6690E767-FC03-45B2-A75F-4F472CD0C231} - C:\WINDOWS\lbbho.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) - {ACB3E0B7-7D0C-40B7-99B3-3EEACDF86BFB} - C:\WINDOWS\mslagent\4b_1,0,1,1_mslagent.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [OSS] c:\windows\system32\ossproxy.exe -boot
O4 - HKLM\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
O4 - HKLM\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\Run: [MSN Messanger] msnmsng.exe
O4 - HKLM\..\Run: [Windows Monitoring Service] winmon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4104c.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\RunServices: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\RunServices: [msconfig] wins.exe
O4 - HKLM\..\RunServices: [MSN Messanger] msnmsng.exe
O4 - HKLM\..\RunServices: [Windows Monitoring Service] winmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMSERVICE_1051.dll,InstantAccess
O4 - HKCU\..\Run: [MService] rundll32.exe "C:\WINDOWS\System32\mservice.dll",Startup
O4 - HKCU\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [olehelp] C:\Program Files\Common Files\svchost.exe
O4 - HKCU\..\RunServices: [MSN Messanger] msnmsng.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[Hemal]

have you ran anythign for spyware?

if not please click the spyware link in my signature and download ad-aware, update the file definition and scan, then please reboot your computer and post a new log

[shaz]

ok i done the ad-aware thingy, and now here is the new log

v1.98.2
Scan saved at 12:54:30 PM, on 10/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
C:\program files\altnet\points manager\points manager.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find777.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find777.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find777.com/
R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {364933CE-CEC2-421C-8682-585AF8794011} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {4647A444-B200-4D20-A416-AD4C650CD253} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {6690E767-FC03-45B2-A75F-4F472CD0C231} - C:\WINDOWS\lbbho.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) - {ACB3E0B7-7D0C-40B7-99B3-3EEACDF86BFB} - C:\WINDOWS\mslagent\4b_1,0,1,1_mslagent.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
O4 - HKLM\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\Run: [MSN Messanger] msnmsng.exe
O4 - HKLM\..\Run: [Windows Monitoring Service] winmon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\RunServices: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\RunServices: [msconfig] wins.exe
O4 - HKLM\..\RunServices: [MSN Messanger] msnmsng.exe
O4 - HKLM\..\RunServices: [Windows Monitoring Service] winmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMSERVICE_1051.dll,InstantAccess
O4 - HKCU\..\Run: [MService] rundll32.exe "C:\WINDOWS\System32\mservice.dll",Startup
O4 - HKCU\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [olehelp] C:\Program Files\Common Files\svchost.exe
O4 - HKCU\..\RunServices: [MSN Messanger] msnmsng.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab

ok here is the log


Scan saved at 11:50:51 AM, on 10/12/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\keyhook.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\windows\system32\ossproxy.exe
C:\WINDOWS\mslagent\mslagent.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
C:\program files\altnet\points manager\points manager.exe
C:\Program Files\Common Files\CMEII\CMESys.exe
C:\Program Files\VVSN\VVSN.exe
C:\windows\temp\adware\fsg_4104c.exe
C:\WINDOWS\system32\P2P Networking\P2P Networking.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\GMT\GMT.exe
C:\PROGRA~1\Altnet\DOWNLO~1\asm.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find777.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find777.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find777.com/
R3 - URLSearchHook: PerfectNavBHO Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: NavErrRedir Class - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - C:\PROGRA~1\PERFEC~1\BHO\PERFEC~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {364933CE-CEC2-421C-8682-585AF8794011} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {4647A444-B200-4D20-A416-AD4C650CD253} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {6690E767-FC03-45B2-A75F-4F472CD0C231} - C:\WINDOWS\lbbho.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: (no name) - {ACB3E0B7-7D0C-40B7-99B3-3EEACDF86BFB} - C:\WINDOWS\mslagent\4b_1,0,1,1_mslagent.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [OSS] c:\windows\system32\ossproxy.exe -boot
O4 - HKLM\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
O4 - HKLM\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\Run: [MSN Messanger] msnmsng.exe
O4 - HKLM\..\Run: [Windows Monitoring Service] winmon.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [CMESys] "C:\Program Files\Common Files\CMEII\CMESys.exe"
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [Trickler] "c:\windows\temp\adware\fsg_4104c.exe"
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\RunServices: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\RunServices: [msconfig] wins.exe
O4 - HKLM\..\RunServices: [MSN Messanger] msnmsng.exe
O4 - HKLM\..\RunServices: [Windows Monitoring Service] winmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMSERVICE_1051.dll,InstantAccess
O4 - HKCU\..\Run: [MService] rundll32.exe "C:\WINDOWS\System32\mservice.dll",Startup
O4 - HKCU\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [olehelp] C:\Program Files\Common Files\svchost.exe
O4 - HKCU\..\RunServices: [MSN Messanger] msnmsng.exe
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.

[admin]

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find777.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find777.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find777.com/
R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: C:\WINDOWS\lbbho.dll - {364933CE-CEC2-421C-8682-585AF8794011} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {4647A444-B200-4D20-A416-AD4C650CD253} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {6690E767-FC03-45B2-A75F-4F472CD0C231} - C:\WINDOWS\lbbho.dll
O2 - BHO: (no name) - {ACB3E0B7-7D0C-40B7-99B3-3EEACDF86BFB} - C:\WINDOWS\mslagent\4b_1,0,1,1_mslagent.dll (file missing)
O4 - HKLM\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
O4 - HKLM\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\Run: [Windows Monitoring Service] winmon.exe
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\RunServices: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\RunServices: [msconfig] wins.exe
O4 - HKLM\..\RunServices: [Windows Monitoring Service] winmon.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMSERVICE_1051.dll,InstantAccess
O4 - HKCU\..\Run: [MService] rundll32.exe "C:\WINDOWS\System32\mservice.dll",Startup
O4 - HKCU\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKCU\..\Run: [olehelp] C:\Program Files\Common Files\svchost.exe
O4 - HKCU\..\RunServices: [MSN Messanger] msnmsng.exe
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

Please reboot into safe mode - How do I boot into "Safe" mode?.
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\WINDOWS\lbbho.dll
C:\WINDOWS\mslagent\mslagent.exe
C:\WINDOWS\System32\rpcxWindows.exe
C:\WINDOWS\System32\winmon.exe
C:\Program Files\Common files\SearchUpgrader <- this folder
c:\program files\altnet <- this folder
C:\Program Files\VVSN <- this folder
C:\WINDOWS\system32\P2P Networking <- this folder
C:\WINDOWS\System32\wins.exe
C:\WINDOWS\System32\winmon.exe
C:\WINDOWS\System32\mservice.dll
C:\Program Files\Common Files\svchost.exe

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working.

[shaz]

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://find777.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://find777.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://find777.com/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find777.com/
R3 - URLSearchHook: (no name) - {00D6A7E7-4A97-456f-848A-3B75BF7554D7} - (no file)
O2 - BHO: C:\WINDOWS\lbbho.dll - {364933CE-CEC2-421C-8682-585AF8794011} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {4647A444-B200-4D20-A416-AD4C650CD253} - C:\WINDOWS\lbbho.dll
O2 - BHO: C:\WINDOWS\lbbho.dll - {6690E767-FC03-45B2-A75F-4F472CD0C231} - C:\WINDOWS\lbbho.dll
O2 - BHO: (no name) - {ACB3E0B7-7D0C-40B7-99B3-3EEACDF86BFB} - C:\WINDOWS\mslagent\4b_1,0,1,1_mslagent.dll (file missing)
O4 - HKLM\..\Run: [mslagent] C:\WINDOWS\mslagent\mslagent.exe
O4 - HKLM\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\Run: [Windows Monitoring Service] winmon.exe
O4 - HKLM\..\Run: [SearchUpgrader] C:\Program Files\Common files\SearchUpgrader\SearchUpgrader.exe
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [VVSN] C:\Program Files\VVSN\VVSN.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\system32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\RunServices: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKLM\..\RunServices: [msconfig] wins.exe
O4 - HKLM\..\RunServices: [Windows Monitoring Service] winmon.exe
O4 - HKCU\..\Run: [Instant Access] rundll32.exe EGCOMSERVICE_1051.dll,InstantAccess
O4 - HKCU\..\Run: [MService] rundll32.exe "C:\WINDOWS\System32\mservice.dll",Startup
O4 - HKCU\..\Run: [Microsoft Windows Secure Server] rpcxWindows.exe
O4 - HKCU\..\Run: [olehelp] C:\Program Files\Common Files\svchost.exe
O4 - HKCU\..\RunServices: [MSN Messanger] msnmsng.exe
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

Please reboot into safe mode - How do I boot into "Safe" mode?.
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\WINDOWS\lbbho.dll
C:\WINDOWS\mslagent\mslagent.exe
C:\WINDOWS\System32\rpcxWindows.exe
C:\WINDOWS\System32\winmon.exe
C:\Program Files\Common files\SearchUpgrader <- this folder
c:\program files\altnet <- this folder
C:\Program Files\VVSN <- this folder
C:\WINDOWS\system32\P2P Networking <- this folder
C:\WINDOWS\System32\wins.exe
C:\WINDOWS\System32\winmon.exe
C:\WINDOWS\System32\mservice.dll
C:\Program Files\Common Files\svchost.exe

Please delete your temporary files by deleting all files and folders that are in those folders (do not delete the temp folder itself) like for example
C:\WINDOWS\Temp\
C:\Temp\
C:\Documents and Settings\username\Local Settings\Temp\
Also delete your Temporary Internet Files, be sure to also select delete all offline content.

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working.

hi, i done what u asked, not sure how pc running just yet cos having tried it out, but heres that log

Logfile of HijackThis v1.98.2
Scan saved at 10:07:20 AM, on 10/14/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\keyhook.exe
C:\Program Files\Messenger\MSMSGS.EXE
C:\Program Files\Common Files\GMT\GMT.exe
C:\Program Files\iMesh\Client\iMeshClient.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
c:\documents and settings\sam\local settings\temp\fsg_4104.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\HijackThis.exe
C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://find777.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - C:\Program Files\Canon\Easy-WebPrint\Toolband.dll
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [MSN Messanger] msnmsng.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AsioReg] REGSVR32.EXE /S CTASIO.DLL
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\SiSUSBrg.exe
O4 - HKLM\..\Run: [SiS Windows KeyHook] C:\WINDOWS\System32\keyhook.exe
O4 - HKLM\..\Run: [SBDrvDet] C:\Program Files\Creative\SB Drive Det\SBDrvDet.exe /r
O4 - HKLM\..\Run: [Trickler] "c:\documents and settings\sam\local settings\temp\fsg_4104.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKLM\..\RunServices: [msconfig] wins.exe
O4 - HKLM\..\RunServices: [MSN Messanger] msnmsng.exe
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://global.acer.com/
O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab27513.cab
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/z...s/heartbeat.cab

thanks

Shaz

[admin]

Please run a free online virus scan here (tick the "Auto Clean" checkbox):
http://housecall.antivirus.com/

And a free trojan scan here:
http://www.moosoft.com/

Let is know the results, and post a fresh log when finished.