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#1
Crimson13

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ok i started up my pc and the windows splash screen comes up then the bios page when i use anything to boot up it goes to a black screen with the mouse cursor in the middle i can move the cursor but thats all i can do. crl-alt-delete, alt-F4, starting in safe, vga, or last known config does not help at all. i have tried to put in a game with autorun to try that but it did not help eather.
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#2
gerryf

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you mean bios then windows splash screen?

Does it ever reach a logon screeen (did it ever)?

The mouse cursor is an actual mouse arrow or flashing dash?
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#3
Crimson13

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ok yeah bios then splash and yes befor this it did go to logon screen and its the mouse arrow
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#4
gerryf

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but no logon screen now?
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#5
Crimson13

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no login screen just black with mouse arrow
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#6
gerryf

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this is almost certainly a corrupted registry hive...probably the sam hive

the following procedure shows how you MIGHT be able to get back up and running

http://support.micro...om/?kbid=307545
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#7
Crimson13

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well the thing is to do that you need a systen disk of some kind witch did not come with the computer
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#8
Crimson13

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well i found the startup cd taht i mad e for the computer when we got it but it dosnt seem to boot from it and i have tried f8 and choose the cd drive
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#9
gerryf

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try this
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#10
gerryf

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http://www.tweakxp.c...ticle36941.aspx
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#11
Crimson13

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well it dosen't seen to be booting off the cd drive because that did not work either
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#12
Crimson13

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well after all this i finally brought it in to be repaired i will post after getting it back and finding out what was wrong
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