[Crimson13]

ok i started up my pc and the windows splash screen comes up then the bios page when i use anything to boot up it goes to a black screen with the mouse cursor in the middle i can move the cursor but thats all i can do. crl-alt-delete, alt-F4, starting in safe, vga, or last known config does not help at all. i have tried to put in a game with autorun to try that but it did not help eather.

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you mean bios then windows splash screen?

Does it ever reach a logon screeen (did it ever)?

The mouse cursor is an actual mouse arrow or flashing dash?

[gerryf]

you mean bios then windows splash screen?

Does it ever reach a logon screeen (did it ever)?

The mouse cursor is an actual mouse arrow or flashing dash?

[Crimson13]

ok yeah bios then splash and yes befor this it did go to logon screen and its the mouse arrow

[gerryf]

but no logon screen now?

[Crimson13]

no login screen just black with mouse arrow

[gerryf]

this is almost certainly a corrupted registry hive...probably the sam hive

the following procedure shows how you MIGHT be able to get back up and running

http://support.micro...om/?kbid=307545

[Crimson13]

well the thing is to do that you need a systen disk of some kind witch did not come with the computer

[Crimson13]

well i found the startup cd taht i mad e for the computer when we got it but it dosnt seem to boot from it and i have tried f8 and choose the cd drive

[gerryf]

try this

[gerryf]

http://www.tweakxp.c...ticle36941.aspx

[Crimson13]

well it dosen't seen to be booting off the cd drive because that did not work either

[Crimson13]

well after all this i finally brought it in to be repaired i will post after getting it back and finding out what was wrong