[charlesyang]

hi, friends. i found my computer was infected by 180searchassistant program. i successfully removed other files except the file saishook.dll i always receive an error message when trying to remove it.
could you help me, better give me the simpest way. thank you so much!

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Hi Charlesyang,

We do not have any general solutions that we can offer except the standard scans, which dont remove all the infections.

Please download Hijack This and save it in a new folder C:\HJT.

Run HJT and click on Scan. Post the scan report here and then I will help you clean up your PC.

[tampabelle]

Hi Charlesyang,

We do not have any general solutions that we can offer except the standard scans, which dont remove all the infections.

Please download Hijack This and save it in a new folder C:\HJT.

Run HJT and click on Scan. Post the scan report here and then I will help you clean up your PC.

[charlesyang]

hi, tampabelle. here's my Hijackgthis log. i need your help, thank you so much.
Logfile of HijackThis v1.99.1
Scan saved at 20:30:58, on 2005-7-10
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\3721\Dlaccel\YDownloader.exe
C:\PROGRA~1\3721\assistse.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Documents and Settings\lenovo\桌面\HijackThis.exe

O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F55} - C:\WINDOWS\System32\xunleibho_v1.dll
O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F57} - C:\WINDOWS\System32\ThunderBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SABHO - {21B4ACC4-8874-4AEC-AEAC-F567A249B4D4} - c:\program files\180searchassistant\saishook.dll
O2 - BHO: Anti Fish - {38928D50-8A48-44C2-945F-D2F23F771410} - C:\PROGRA~1\3721\Assist\Angling.dll
O2 - BHO: AssistII - {BB936323-19FA-4521-BA29-ECA6A121BC78} - C:\PROGRA~1\3721\Assist\asbar.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\downlo~1\CnsHook.dll
O2 - BHO: YMIN IEBand - {D4F7605B-084D-4353-A1E1-C1BC3161938C} - C:\PROGRA~1\Yahoo!\MiniMsgr\ymini.dll
O3 - Toolbar: 上网助手 - {BB936323-19FA-4521-BA29-ECA6A121BC78} - C:\PROGRA~1\3721\Assist\asbar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [hp 1000 firmware] rem C:\Program Files\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\downlo~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [IMSCMIG40W] C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40W\IMSCMIG.EXE /SetPreload /Log
O4 - HKLM\..\Run: [yahoo_mini] C:\Program Files\3721\Dlaccel\YDownloader.exe
O4 - HKLM\..\Run: [assistse] "C:\PROGRA~1\3721\assistse.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [KPContext] C:\WINDOWS\system32\KPContext.exe
O4 - HKLM\..\Run: [YDTMain.exe] C:\PROGRA~1\YDT\YDTMain.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [sais] c:\program files\180searchassistant\sais.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &使用下载加速专家下载 - C:\Program Files\3721\Dlaccel\geturl.htm
O8 - Extra context menu item: &使用迅雷下载 - F:\迅雷\geturl.htm
O8 - Extra context menu item: Save使用超级解霸播放 - C:\Program Files\Herosoft\Hero 9\MPURLGET.HTM
O8 - Extra context menu item: 使用Kugoo下载 - C:\PROGRA~1\KUGOO2\KugooDownX.htm
O8 - Extra context menu item: 使用超级解霸播放 - C:\Program Files\Herosoft\Hero 9\MPURLGET.HTM
O9 - Extra button: 手机短信 - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/...=U_verycd_25102 (file missing)
O9 - Extra button: 豪杰超级解霸9 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Program Files\Herosoft\Hero 9\STHSDVD.EXE
O9 - Extra 'Tools' menuitem: 豪杰超级解霸9 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Program Files\Herosoft\Hero 9\STHSDVD.EXE
O9 - Extra button: Yahoo 1G电邮 - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.mail.yahoo.com/promo/rd1 (file missing)
O9 - Extra button: 寻宝乐趣多 - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://hot.3721.com/rd/shop_btn.htm (file missing)
O9 - Extra button: 上网助手 - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://assistant.372...ndex.htm?fb=Cns (file missing)
O9 - Extra button: 雅虎邮箱通 - {D1B76CE4-CCCA-4B22-9ECB-09F85C140904} - yminimsgr:ClickIEBT (file missing)
O9 - Extra button: 情景聊天 - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.rd.yahoo.c...nger.yahoo.com/ (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 修复浏览器 - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 清理上网记录 - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O11 - Options group: [!CNS] 上网助手-地址栏搜索
O14 - IERESET.INF: START_PAGE_URL=http://www.legend.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {5DD731E6-D4F0-11D3-BE3F-00105A6FDA50} (V3ProX Control) - http://origin-www.ah...plugin/myv3.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {ACFE8232-03C5-4AEC-AF5E-42B806724096} (KSHScan Control) - http://scan.kingsoft...yi/KAllScan.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {C8BD9ACB-F7EC-48E6-BB2F-DAADC6789E9A} - http://211.152.52.10...CX/KAVClean.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{3AF9119B-8A85-4DE8-BF4F-5AF5508D82AE}: NameServer = 202.196.64.1,202.196.113.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{A1CC2F99-4AEA-4382-809C-D64756E21446}: NameServer = 202.196.64.1,202.196.113.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

Here's the Activescan Report by PANDA

Incident Status Location

Adware:Adware/nCase No disinfected c:\program files\180searchassistant\saishook.dll
Adware:Adware/KoolBar No disinfected C:\PROGRA~1\3721\Assist\asbar.dll
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\system32\bbchk.exe
Adware:Adware/nCase No disinfected C:\DOCUME~1\lenovo\LOCALS~1\Temp\bb.exe
Spyware:Spyware/Dyfuca No disinfected Windows Registry
Spyware:Spyware/ISTbar No disinfected C:\DOCUME~1\lenovo\LOCALS~1\Temp\Shortcuts.txt
Adware:Adware/PowerScan No disinfected Windows Registry
Adware:Adware/SideFind No disinfected C:\DOCUME~1\lenovo\LOCALS~1\Temp\SideFind.exe
Adware:Adware/WUpd No disinfected Windows Registry
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\system32\mqexdlm.srg
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\system32\bbchk.exe
Spyware:Spyware/BargainBuddy No disinfected C:\WINDOWS\system32\exclean.exe
Adware:Adware/nCase No disinfected C:\WINDOWS\Downloaded Program Files\clientax.inf
Spyware:Spyware/Dyfuca No disinfected C:\Documents and Settings\lenovo\Local Settings\Temp\optimize.exe
Spyware:Spyware/BargainBuddy No disinfected C:\Documents and Settings\lenovo\Local Settings\Temp\bb.exe
Spyware:Spyware/ISTbar No disinfected C:\Documents and Settings\lenovo\Local Settings\Temp\sidefind.exe
Adware:Adware/nCase No disinfected C:\Documents and Settings\lenovo\Local Settings\Temp\res70.tmp
Adware:Adware/SideFind No disinfected C:\Documents and Settings\lenovo\Local Settings\Temporary Internet Files\Content.IE5\CLWB0J03\sidefind13[1].dll
Adware:Adware/KoolBar No disinfected C:\Program Files\3721\assist\asbar.dll
Adware:Adware/nCase No disinfected C:\Program Files\180searchassistant\saishook.dll

[tampabelle]

Hi Charlesyang,


There is some stuff on your PC which I cant understand due to the language barrier. So you need to tell me if you installed it and whether you need it -


3721 installed here - C:\Program Files\3721
Herosoft installed here - C:\Program Files\Herosoft
Kugoo2 installed here - C:\Program Files\Kugoo2
YDT installed here - C:\Program Files\YDT
Thunder Browser Helper


As you would understand, I donot want to uninstall or delete any stuff that you want!!!

I would let you have the complete fix once you reply back.

I would also suggest that you visit Panda and do an online scan. Save the scan report and post it back here along with your next reply.

[charlesyang]

hi, tampabelle. i applogize for posting so late.thank you sooooo much!
i know these sofgwares well, they are safe.

3721 installed here - C:\Program Files\3721
Herosoft installed here - C:\Program Files\Herosoft
Kugoo2 installed here - C:\Program Files\Kugoo2
YDT installed here - C:\Program Files\YDT
Thunder Browser Helper

here's the Panda Activescan report.

Incident Status Location

Adware:Adware/nCase No disinfected c:\program files\180searchassistant\saishook.dll
Adware:Adware/KoolBar No disinfected C:\PROGRA~1\3721\Assist\asbar.dll
Spyware:Spyware/BargainBuddy No disinfected Windows Registry
Spyware:Spyware/Dyfuca No disinfected C:\Documents and Settings\lenovo\Local Settings\Temp\optimize.exe
Adware:Adware/nCase No disinfected C:\Documents and Settings\lenovo\Local Settings\Temp\res70.tmp
Adware:Adware/SideFind No disinfected C:\Documents and Settings\lenovo\Local Settings\Temporary Internet Files\Content.IE5\CLWB0J03\sidefind13[1].dll
Spyware:Spyware/ISTbar No disinfected C:\Documents and Settings\lenovo\Local Settings\Temporary Internet Files\Content.IE5\W5IF0TQJ\divx_pro_5_0_5_1[1].htm
Spyware:Spyware/ISTbar No disinfected C:\Documents and Settings\lenovo\Local Settings\Temporary Internet Files\Content.IE5\89CL2NKL\getfiles[1].php[getfiles[1]]
Adware:Adware/KoolBar No disinfected C:\Program Files\3721\assist\asbar.dll
Adware:Adware/nCase No disinfected C:\Program Files\180searchassistant\saishook.dll

[tampabelle]

Hi,

Since its been so long since the last HJT log, can you post a fresh HJT log ????

[charlesyang]

hi, tampabelle. here's the latest HJT log.
Logfile of HijackThis v1.99.1
Scan saved at 15:25:36, on 2005-7-16
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\3721\Dlaccel\YDownloader.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\PROGRA~1\3721\assistse.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\lenovo\桌面\HijackThis.exe

O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F55} - C:\WINDOWS\System32\xunleibho_v1.dll
O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F57} - C:\WINDOWS\System32\ThunderBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SABHO - {21B4ACC4-8874-4AEC-AEAC-F567A249B4D4} - c:\program files\180searchassistant\saishook.dll
O2 - BHO: Anti Fish - {38928D50-8A48-44C2-945F-D2F23F771410} - C:\PROGRA~1\3721\Assist\Angling.dll
O2 - BHO: AssistII - {BB936323-19FA-4521-BA29-ECA6A121BC78} - C:\PROGRA~1\3721\Assist\asbar.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\downlo~1\CnsHook.dll
O2 - BHO: YMIN IEBand - {D4F7605B-084D-4353-A1E1-C1BC3161938C} - C:\PROGRA~1\Yahoo!\MiniMsgr\ymini.dll
O3 - Toolbar: 上网助手 - {BB936323-19FA-4521-BA29-ECA6A121BC78} - C:\PROGRA~1\3721\Assist\asbar.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [hp 1000 firmware] rem C:\Program Files\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\downlo~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [IMSCMIG40W] C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40W\IMSCMIG.EXE /SetPreload /Log
O4 - HKLM\..\Run: [yahoo_mini] C:\Program Files\3721\Dlaccel\YDownloader.exe
O4 - HKLM\..\Run: [assistse] "C:\PROGRA~1\3721\assistse.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [KPContext] C:\WINDOWS\system32\KPContext.exe
O4 - HKLM\..\Run: [YDTMain.exe] C:\PROGRA~1\YDT\YDTMain.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [sais] c:\program files\180searchassistant\sais.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &使用下载加速专家下载 - C:\Program Files\3721\Dlaccel\geturl.htm
O8 - Extra context menu item: &使用迅雷下载 - F:\迅雷\geturl.htm
O8 - Extra context menu item: Save使用超级解霸播放 - C:\Program Files\Herosoft\Hero 9\MPURLGET.HTM
O8 - Extra context menu item: 使用Kugoo下载 - C:\PROGRA~1\KUGOO2\KugooDownX.htm
O8 - Extra context menu item: 使用超级解霸播放 - C:\Program Files\Herosoft\Hero 9\MPURLGET.HTM
O9 - Extra button: 手机短信 - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/...=U_verycd_25102 (file missing)
O9 - Extra button: 豪杰超级解霸9 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Program Files\Herosoft\Hero 9\STHSDVD.EXE
O9 - Extra 'Tools' menuitem: 豪杰超级解霸9 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Program Files\Herosoft\Hero 9\STHSDVD.EXE
O9 - Extra button: Yahoo 1G电邮 - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.mail.yahoo.com/promo/rd1 (file missing)
O9 - Extra button: 寻宝乐趣多 - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://hot.3721.com/rd/shop_btn.htm (file missing)
O9 - Extra button: 上网助手 - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://assistant.372...ndex.htm?fb=Cns (file missing)
O9 - Extra button: 雅虎邮箱通 - {D1B76CE4-CCCA-4B22-9ECB-09F85C140904} - yminimsgr:ClickIEBT (file missing)
O9 - Extra button: 情景聊天 - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.rd.yahoo.c...nger.yahoo.com/ (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 修复浏览器 - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 清理上网记录 - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O11 - Options group: [!CNS] 上网助手-地址栏搜索
O14 - IERESET.INF: START_PAGE_URL=http://www.legend.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {5DD731E6-D4F0-11D3-BE3F-00105A6FDA50} (V3ProX Control) - http://origin-www.ah...plugin/myv3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121475382198
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {ACFE8232-03C5-4AEC-AF5E-42B806724096} (KSHScan Control) - http://scan.kingsoft...yi/KAllScan.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {C8BD9ACB-F7EC-48E6-BB2F-DAADC6789E9A} - http://211.152.52.10...CX/KAVClean.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{3AF9119B-8A85-4DE8-BF4F-5AF5508D82AE}: NameServer = 202.196.64.1,202.196.113.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{A1CC2F99-4AEA-4382-809C-D64756E21446}: NameServer = 202.196.64.1,202.196.113.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

and the following stuff is safe.
3721 installed here - C:\Program Files\3721
Herosoft installed here - C:\Program Files\Herosoft
Kugoo2 installed here - C:\Program Files\Kugoo2
YDT installed here - C:\Program Files\YDT
Thunder Browser Helper

[tampabelle]

Hi Charles,

lol, yeah I will not touch those programs !! I have made note of them. We have people coming to us from all corners of the world. Thats the reason why we check with the users as to whether they know certain programs (specially the ones we dont know anything about). We do respect your choices and will not ask you to remove all programs that we dont know anything about



Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, u will be asked to fix some entries, delete some files or uninstall sosme programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

CleanUp
Ewido Security Suite

Install Ewido, and update the definitions to the newest files. Do NOT run a scan yet.

2. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

O2 - BHO: SABHO - {21B4ACC4-8874-4AEC-AEAC-F567A249B4D4} - c:\program files\180searchassistant\saishook.dll
O4 - HKLM\..\Run: [KPContext] C:\WINDOWS\system32\KPContext.exe
O4 - HKLM\..\Run: [BullsEye Network] C:\Program Files\BullsEye Network\bin\bargains.exe
O4 - HKLM\..\Run: [msxct] msxct.exe
O4 - HKLM\..\Run: [sais] c:\program files\180searchassistant\sais.exe

Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.

Restart the PC in Safe Mode (repeatedly tap the F8 key when the PC is starting up).


4. Delete Rogue files

Open Add or Remove Programs (click on Start ---> Settings ---> Control panel. This should be the 3rd item). Uninstall or remove the following items -

Bargain Buddy
180 Solutions
eXact Search Bar


Open Windows Explorer (right click on Start and then click on explore). Locate and delete the following folders and files -

Folders
c:\program files\180searchassistant\saishook.dll
C:\Program Files\BullsEye Network
C:\Program Files\eXact
C:\Program Files\navisearch

Files
C:\WINDOWS\system32\KPContext.exe

msxct.exe

Use the windows search function to locate and delete this file

Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder. Dont delete the folder, only the files in it !!!!!!!!

Run CleanUp and delete all temp files including temporary internet files

Run Ewido full scan. Let it fix any items it finds.


Reboot the PC in Normal Mode.


Run Hijack This and post a fresh HJT log along with Ewido scan report.

[charlesyang]

hi, tampabelle. i would say thank you very much, because i successfully removed the file saishook.dll after i did as you told me to. i am so glad to tell you this.
and here's the latest HJT log. unfortunately i cannot save a Ewido scan report, but it seems that Ewido did a good job.
Logfile of HijackThis v1.99.1
Scan saved at 21:30:20, on 2005-7-17
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\3721\Dlaccel\YDownloader.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\lenovo\桌面\HijackThis.exe

O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F55} - C:\WINDOWS\System32\xunleibho_v1.dll
O2 - BHO: ThunderIEHelper Class - {0005A87D-D626-4B3A-84F9-1D9571695F57} - C:\WINDOWS\System32\ThunderBHO.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Anti Fish - {38928D50-8A48-44C2-945F-D2F23F771410} - C:\PROGRA~1\3721\Assist\Angling.dll
O2 - BHO: IE - {D157330A-9EF3-49F8-9A67-4141AC41ADD4} - C:\WINDOWS\downlo~1\CnsHook.dll
O2 - BHO: YMIN IEBand - {D4F7605B-084D-4353-A1E1-C1BC3161938C} - C:\PROGRA~1\Yahoo!\MiniMsgr\ymini.dll
O3 - Toolbar: (no name) - {BB936323-19FA-4521-BA29-ECA6A121BC78} - (no file)
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [hp 1000 firmware] rem C:\Program Files\hp LaserJet 1000\fwdl.exe
O4 - HKLM\..\Run: [helper.dll] C:\WINDOWS\system32\rundll32.exe C:\PROGRA~1\3721\helper.dll,Rundll32
O4 - HKLM\..\Run: [CnsMin] Rundll32.exe C:\WINDOWS\downlo~1\CnsMin.dll,Rundll32
O4 - HKLM\..\Run: [IMSCMIG40W] C:\PROGRA~1\COMMON~1\MICROS~1\IME\IMSC40W\IMSCMIG.EXE /SetPreload /Log
O4 - HKLM\..\Run: [yahoo_mini] C:\Program Files\3721\Dlaccel\YDownloader.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [YDTMain.exe] C:\PROGRA~1\YDT\YDTMain.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: !搜一搜 - res://C:\WINDOWS\downlo~1\CnsMinEx.dll/1003
O8 - Extra context menu item: &使用下载加速专家下载 - C:\Program Files\3721\Dlaccel\geturl.htm
O8 - Extra context menu item: &使用迅雷下载 - F:\迅雷\geturl.htm
O8 - Extra context menu item: Save使用超级解霸播放 - C:\Program Files\Herosoft\Hero 9\MPURLGET.HTM
O8 - Extra context menu item: 使用Kugoo下载 - C:\PROGRA~1\KUGOO2\KugooDownX.htm
O8 - Extra context menu item: 使用超级解霸播放 - C:\Program Files\Herosoft\Hero 9\MPURLGET.HTM
O9 - Extra button: 手机短信 - {00000000-0000-0001-0001-596BAEDD1289} - http://sms.3721.com/...=U_verycd_25102 (file missing)
O9 - Extra button: 豪杰超级解霸9 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Program Files\Herosoft\Hero 9\STHSDVD.EXE
O9 - Extra 'Tools' menuitem: 豪杰超级解霸9 - {367E0A21-8601-4986-9C9A-153BF5ACA118} - C:\Program Files\Herosoft\Hero 9\STHSDVD.EXE
O9 - Extra button: Yahoo 1G电邮 - {507F9113-CD77-4866-BA92-0E86DA3D0B97} - http://cn.mail.yahoo.com/promo/rd1 (file missing)
O9 - Extra button: 寻宝乐趣多 - {59BC54A2-56B3-44a0-93E5-432D58746E26} - http://hot.3721.com/rd/shop_btn.htm (file missing)
O9 - Extra button: 上网助手 - {5D73EE86-05F1-49ed-B850-E423120EC338} - http://assistant.372...ndex.htm?fb=Cns (file missing)
O9 - Extra button: 雅虎邮箱通 - {D1B76CE4-CCCA-4B22-9ECB-09F85C140904} - yminimsgr:ClickIEBT (file missing)
O9 - Extra button: 情景聊天 - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - http://cn.rd.yahoo.c...nger.yahoo.com/ (file missing)
O9 - Extra button: (no name) - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 修复浏览器 - {ECF2E268-F28C-48d2-9AB7-8F69C11CCB71} - http://assistant.372...ity1.htm?fb=Cns (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: (no name) - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O9 - Extra 'Tools' menuitem: 清理上网记录 - {FD00D911-7529-4084-9946-A29F1BDF4FE5} - http://assistant.372...ean1.htm?fb=Cns (file missing)
O11 - Options group: [!CNS] 网络实名
O14 - IERESET.INF: START_PAGE_URL=http://www.legend.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {5DD731E6-D4F0-11D3-BE3F-00105A6FDA50} (V3ProX Control) - http://origin-www.ah...plugin/myv3.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1121475382198
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {ACFE8232-03C5-4AEC-AF5E-42B806724096} (KSHScan Control) - http://scan.kingsoft...yi/KAllScan.CAB
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pdownloader.cab
O16 - DPF: {C8BD9ACB-F7EC-48E6-BB2F-DAADC6789E9A} - http://211.152.52.10...CX/KAVClean.CAB
O17 - HKLM\System\CCS\Services\Tcpip\..\{3AF9119B-8A85-4DE8-BF4F-5AF5508D82AE}: NameServer = 202.196.64.1,202.196.113.1
O17 - HKLM\System\CCS\Services\Tcpip\..\{A1CC2F99-4AEA-4382-809C-D64756E21446}: NameServer = 202.196.64.1,202.196.113.1
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

[tampabelle]

Your HJT log looks clean but to be on the safe side, I want you to do another online scan at Panda. Save the scan report nd post it back here

[charlesyang]

Panda online scan Report. thanks. scanned on July,18 2005

Incident Status Location

Spyware:spyware/dyfuca No disinfected HKEY_CURRENT_USER\SOFTWARE\AVENUE MEDIA
Spyware:spyware/bargainbuddy No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\ADP.URLCATCHER.1
Adware:adware/ncase No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\CLIENTAX.CLIENTINSTALLER.1
Adware:adware/powerscan No disinfected HKEY_CURRENT_USER\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN\BANDREST
Possible Virus. No disinfected C:\WINDOWS\Downloaded Program Files\CnsMinHK.cab[CnsHook.dll]
Possible Virus. No disinfected C:\WINDOWS\Downloaded Program Files\CnsHook.dll
Possible Virus. No disinfected C:\Documents and Settings\lenovo\Local Settings\Temporary Internet Files\Content.IE5\WDO36DCP\CnsMinHK[1].cab[CnsHook.dll]
Adware:Adware/KoolBar No disinfected C:\Program Files\3721\assist\asbar.dll

[tampabelle]

Hi Charlesyaang,

Are you having any continuing issues with your PC ????

[charlesyang]

hey, tampabelle. thanks to your help,my pc nows runs smoothly. i think the problem is solved. i appreciate your help very much.

[tampabelle]

Hi Charlesyang,



CONGRATULATIONS !!!!!! Your PC is clean



I would recommend the following steps to keep your PC clean (especially Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!

[charlesyang]

thank u for ur recommendation, tampabelle. i think u are a wonderfull expert. i will take ur advice to keep my pc clean.