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Help removing serious malware/adware infection [RESOLVED]


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#1
Danrick77

Danrick77

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Description of problem: Desktop image replaced by a blue screen with a centered, black box containing text "Critical Warning! System has been stopped due to a serious malfunction. Spyware activity has been detected. It is recommeded [misspelled] to use spyware removal tool to prevent data loss. Do not use the computer before all spyware removed." There are also about 21 icons that have been added to the desktop. The added icons are named: Blowjob, Car Insurance, Cigarettes Discount, Credit Card, Forex Trading, Free Ringtones, Gift Ideas, Group Sex, Home Loan, Mp3 Download, Online Casino, Online Dating, Phentermine, Play Poker, PopUp Blocker, [bleep] DVD, Real Estate, Sport Betting, Spyware Remover, Texas Holdem, Viagra, and SpySheriff. I also get random popups even when not browsing.

What I've tried so far: Ran Cleanup! Ran Ad-aware SE. Ran CWShredder. Ran Spybot S&D, Installed and ran AVG, Performed Windows Update. All icons and background remained after reboot.

Here is my Hijack This! log:

Logfile of HijackThis v1.99.1
Scan saved at 11:30:27 AM, on 7/8/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
E:\WINNT\System32\smss.exe
E:\WINNT\system32\winlogon.exe
E:\WINNT\system32\services.exe
E:\WINNT\system32\lsass.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\system32\spoolsv.exe
E:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
E:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
E:\WINNT\system32\regsvc.exe
E:\WINNT\system32\MSTask.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
E:\WINNT\System32\WBEM\WinMgmt.exe
E:\WINNT\System32\mspmspsv.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\explorer.exe
E:\Program Files\Winamp\winampa.exe
E:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe
E:\Program Files\Real\RealPlayer\RealPlay.exe
E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
E:\Program Files\Java\jre1.5.0_01\bin\jucheck.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\Logitech\iTouch\iTouch.exe
E:\Program Files\Logitech\MouseWare\system\em_exec.exe
E:\WINNT\system32\winldra.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmnt.exe
E:\WINNT\system32\ntvdm.exe
E:\Documents and Settings\Administrator\Desktop\spyware killing tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - E:\WINNT\system32\zolker002.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - E:\Program Files\AOL Toolbar\toolbar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [HostManager] E:\Program Files\Common Files\AOL\1116901950\EE\AOLHostManager.exe
O4 - HKLM\..\Run: [AOLDialer] E:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [AOL Spyware Protection] "E:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe"
O4 - HKLM\..\Run: [RealTray] E:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [Pure Networks Port Magic] "E:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [zBrowser Launcher] E:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [load32] E:\WINNT\system32\winldra.exe
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe
O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.LNK = E:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmnt.exe
O4 - Global Startup: Microsoft Office.lnk = Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://E:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - E:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - E:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - E:\Program Files\AOL Toolbar\toolbar.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - E:\WINNT\system32\Shdocvw.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...g/GoogleNav.cab
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online - E:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: AOL TopSpeed Monitor (AOL TopSpeedMonitor) - America Online, Inc - E:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - E:\WINNT\System32\dmadmin.exe
O23 - Service: stchost.exe (moto) - Unknown owner - E:\WINNT\stchost.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - E:\WINNT\system32\ZoneLabs\vsmon.exe
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#2
TomNJ

TomNJ

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Hello and Welcome to Geeks To Go :tazz: My name is Tom and I will be helping with your problem. There are some programs I need you to download to use later during this fix. Also please print out a copy of the instructions to be used later on in this fix.

First, download and install CleanUp! but do not run it yet.
*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.

Download, install, and update Ewido Security Suite
  • Install ewido security suite
  • Launch ewido, there should be a big E icon on your desktop, double-click it.
  • The program will prompt you to update click the OK button
  • The program will now go to the main screen
You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update
  • Click on Start
The update will start and a progress bar will show the updates being installed.
After the updates are installed, exit Ewido

Reboot into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode, then hit enter.

Once in Safe Mode, Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):
  • Empty Recycle Bins
  • Delete Cookies
  • Delete Prefetch files
  • Cleanup! All Users
Click OK
Press the CleanUp! button to start the program.

After Cleanup! is finished:
  • Run Ewido
  • Click on scanner
  • Click Complete System Scan
  • Let the program scan the machine
While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report
  • Save the report to your desktop
  • Exit Ewido
Reboot into normal mode.

Go to Start > Control Panel > Add or Remove Programs and remove the following:

SpySheriff

Exit Add or Remove Programs.

Delete the following, in bold, if found:

C:\Documents and Settings\user account\Start Menu\Programs\SpySheriff <-whole folder
C:\Documents and Settings\user account\Application Data\Install.dat
C:\Program Files\SpySheriff <-whole folder
C:\Windows\Desktop.html
C:\winstall.exe

*NOTE* user account is not the actual name of that folder. The name of that folder will be the name of your computer profile.

Make sure you are disconnected from the Internet and that all programs and windows are closed. Run HiJackThis. Place a check next to the following items, if found, and click FIX CHECKED:

O2 - BHO: (no name) - {B75F75B8-93F3-429D-FF34-660B206D897A} - E:\WINNT\system32\zolker002.dll
O4 - HKLM\..\Run: [load32] E:\WINNT\system32\winldra.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - HKCU\..\Run: [SpySheriff] C:\Program Files\SpySheriff\SpySheriff.exe


Close HiJackThis.

RIGHT-CLICK HERE and go to Save As (in IE it's "Save Target As") in order to download the smitfraud reg to your desktop.

Double-click smitfraud.reg on your desktop. When asked if you want to merge with the registry click YES.

After the merged successfully prompt, using Windows Explorer, navigate to the following folder:

C:\Windows\Prefetch

If there are any files inside the Prefetch folder, delete ALL of them. (Do NOT delete the folder. Just delete the files inside.)

Reboot your computer.

You should be able to change your desktop back to normal now.

Please download and follow these instructions for setting up and running Ad-Aware SE 1.06:
Ad-Aware SE Setup (if you already have Ad-Aware 1.06, please update to the latest definitions then set the program up per the instructions on the page).

Post the report from Ewido and a new HiJackThis log into this topic.

Edited by TomNJ, 13 July 2005 - 06:43 AM.

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#3
Danrick77

Danrick77

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Thanks for the attention, Tom.

Here is my Ewido report:
---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 10:30:47 AM, 7/13/2005
+ Report-Checksum: F82B3A3D

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} -> Spyware.MiniBug : Cleaned with backup
HKLM\SOFTWARE\Classes\CLSID\{B75F75B8-93F3-429D-FF34-660B206D897A} -> Spyware.PurityScan : Cleaned with backup
HKLM\SOFTWARE\DelFin -> Spyware.Delfin : Cleaned with backup
HKLM\SOFTWARE\DelFin\PromulGate -> Spyware.Delfin : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B75F75B8-93F3-429D-FF34-660B206D897A} -> Spyware.PurityScan : Cleaned with backup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DelFin Media Viewer -> Spyware.Delfin : Cleaned with backup
E:\Documents and Settings\Administrator\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\SecurityClassLoader.class-42aa640a-7b92fa98.class -> Spyware.Hijacker.Generic : Cleaned with backup
E:\Documents and Settings\Administrator\My Documents\Security\defaultsettings.reg -> Backdoor.SubSeven.Bot.213 : Cleaned with backup
E:\Program Files\AWS\WeatherBug\MiniBugTransporter.dll -> Spyware.Wheaterbug : Cleaned with backup
E:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\Portal\16C900F6.exe -> Backdoor.SubSeven.214.Defcon : Cleaned with backup
E:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\Portal\16CD2AF2.exe -> Backdoor.SubSeven.21.Muie.a : Cleaned with backup
E:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\Portal\16D37EEB.exe -> Backdoor.SubSeven.213.bonus : Cleaned with backup
E:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\Portal\16DA52E4.exe -> Backdoor.SubSeven.213.bonus : Cleaned with backup
E:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\Portal\2FC9491F.exe -> Backdoor.SubSeven.214.Defcon : Cleaned with backup
E:\Program Files\Norton SystemWorks\Norton AntiVirus\Quarantine\Portal\3B59051D.exe -> Backdoor.SubSeven : Cleaned with backup
E:\WINNT\dvpd.dll -> Backdoor.Dumador.cn : Cleaned with backup
E:\WINNT\NDNuninstall4_80.exe -> Spyware.NewDotNet : Cleaned with backup
E:\WINNT\system32\3621317.exe -> Backdoor.Dumador.cz : Cleaned with backup
E:\WINNT\system32\spoolsrv32.exe -> Spyware.FindSpy : Cleaned with backup
E:\WINNT\system32\srpcsrv32.dll -> TrojanDownloader.Adload.g : Cleaned with backup
E:\WINNT\system32\txfdb32.dll -> TrojanDownloader.Adload.g : Cleaned with backup
E:\WINNT\system32\vxgamet2.exe -> TrojanDownloader.Small.aqu : Cleaned with backup
E:\WINNT\system32\winldra.exe -> Backdoor.Dumador.cz : Cleaned with backup
E:\WINNT\system32\winspooler.exe -> TrojanDownloader.Small.bcg : Cleaned with backup
E:\WINNT\system32\ztoolb002.dll -> Spyware.Zbar : Cleaned with backup


::Report End


This is my latest HijackThis! log after doing all of the things you suggested:

Logfile of HijackThis v1.99.1
Scan saved at 11:45:50 AM, on 7/13/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
E:\WINNT\System32\smss.exe
E:\WINNT\system32\winlogon.exe
E:\WINNT\system32\services.exe
E:\WINNT\system32\lsass.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\system32\spoolsv.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\ewido\security suite\ewidoguard.exe
E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
E:\WINNT\system32\regsvc.exe
E:\WINNT\system32\MSTask.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
E:\WINNT\system32\grpmnt.exe
E:\WINNT\System32\WBEM\WinMgmt.exe
E:\WINNT\System32\mspmspsv.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\svchoct.exe
E:\WINNT\Explorer.EXE
E:\Program Files\Real\RealPlayer\RealPlay.exe
E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\Logitech\MouseWare\system\em_exec.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\WINNT\system32\ntvdm.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Internet Explorer\iexplore.exe
E:\Program Files\Symantec\LiveUpdate\AUpdate.exe
E:\Documents and Settings\Administrator\Desktop\spyware killing tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9C5875B8-93F3-429D-FF34-660B206D897A} - E:\WINNT\system32\performent001.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [RealTray] E:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [zBrowser Launcher] E:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [RollerCoasterTycoon2.exe] E:\DOCUME~1\ADMINI~1\Desktop\ROLLER~1.EXE /r
O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.LNK = E:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmnt.exe
O4 - Global Startup: Microsoft Office.lnk = Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://E:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - E:\WINNT\system32\Shdocvw.dll
O15 - Trusted Zone: http://*.windowsupdate.com
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...g/GoogleNav.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - E:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: stchost.exe (moto) - Unknown owner - E:\WINNT\stchost.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - E:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: svchoct.exe (yuto) - Unknown owner - E:\WINNT\svchoct.exe
  • 0

#4
TomNJ

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[*]Please set your system to show
all files; please see here if you're unsure how to do this.

[*]Press Control-Alt-Del to enter the Task Manager.

Click on the Processes tab and end the following processes:

E:\WINNT\system32\grpmnt.exe
E:\WINNT\svchoct.exe
PLEASE MAKE SURE YOU STOP THIS EXACT PROCESS AND NOT SVCHOST

Exit the Task Manager when finished.

[*]Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

O15 - Trusted Zone: http://*.windowsupdate.com
O23 - Service: stchost.exe (moto) - Unknown owner - E:\WINNT\stchost.exe (file missing)
O23 - Service: svchoct.exe (yuto) - Unknown owner - E:\WINNT\svchoct.exe


Click on Fix Checked when finished and exit HijackThis.

[*]Reboot into Safe Mode: please see here if you are not sure how to do this.

Using Windows Explorer, locate the following files/folders, and delete them:

E:\WINNT\system32\grpmnt.exe
E:\WINNT\svchoct.exe PLEASE MAKE SURE YOU DELETE THIS EXACT FILE AND NOT SVCHOST
E:\WINNT\stchost.exe (file missing)
PLEASE MAKE SURE YOU DELETE THIS EXACT FILE AND NOT SVCHOST

Exit Explorer, and reboot as normal afterwards.

Post back a fresh HijackThis log and we will take another look. PLEASE LET ME KNOW HOW YOUR SYSTEM IS RUNNING.

Edited by TomNJ, 13 July 2005 - 11:43 AM.

  • 0

#5
Danrick77

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Upon rebooting from Safe Mode per your directions, I logon to Windows and get only my solid colored desktop image. I have no icons on the desktop, no start menu, taskbar, etc. CTRL+ALT+DEL brings up Task Man and shows nothing running. I used "New Task" to run HijackThis! and my browser. What do you suppose went wrong?

Logfile of HijackThis v1.99.1
Scan saved at 4:58:06 PM, on 7/13/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
E:\WINNT\System32\smss.exe
E:\WINNT\system32\winlogon.exe
E:\WINNT\system32\services.exe
E:\WINNT\system32\lsass.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\system32\spoolsv.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\ewido\security suite\ewidoguard.exe
E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
E:\WINNT\system32\regsvc.exe
E:\WINNT\system32\MSTask.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
E:\WINNT\System32\WBEM\WinMgmt.exe
E:\WINNT\System32\mspmspsv.exe
E:\WINNT\system32\svchost.exe
E:\Documents and Settings\Administrator\Desktop\spyware killing tools\HijackThis.exe
E:\Program Files\Symantec\LiveUpdate\NDETECT.EXE

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 192.168.1.1:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - E:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9C5875B8-93F3-429D-FF34-660B206D897A} - E:\WINNT\system32\performent001.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - E:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [RealTray] E:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [zBrowser Launcher] E:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [RollerCoasterTycoon2.exe] E:\DOCUME~1\ADMINI~1\Desktop\ROLLER~1.EXE /r
O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.LNK = E:\Program Files\Norton SystemWorks\Norton CleanSweep\csinsmnt.exe
O4 - Global Startup: Microsoft Office.lnk = Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://E:\Program Files\AOL Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - E:\WINNT\system32\Shdocvw.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} - http://toolbar.googl...g/GoogleNav.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - E:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: stchost.exe (moto) - Unknown owner - E:\WINNT\stchost.exe (file missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - E:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: svchoct.exe (yuto) - Unknown owner - E:\WINNT\svchoct.exe (file missing)
  • 0

#6
TomNJ

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I have an expert looking at this problem. Please try to run New Task and run E:\WINNT\Explorer.EXE

Let me know what happens
  • 0

#7
Danrick77

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When I try to run "E:\WINNT\Explorer.EXE" I get the message "Cannot find the file 'E:\WINNT\Explorer.EXE' (or one of its components). Make sure the path and filename are correct and that all required libraries are available.

To check the path and file name I used the "Browse" function of the New Task dialog and located explorer.exe in the WINNT folder. I get the same message when I try and run it that way.

Also, it seems important to note that I get absolutely no error messages upon booting to windows and the logon process. After entering my user ID and pass, my desktop is displayed and nothing else. Although, right-clicking on the desktop does not display the usual right-click options.

Edited by Danrick77, 13 July 2005 - 08:36 PM.

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#8
TomNJ

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OK Lets try this.

Open Task Manager, click "New Task". Paste everything in bold below into the box:

regedit /e c:\explore.txt "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options"

Click OK.

Click "New Task", click "browse". Navigate to this file:

C:\explore.txt

Copy the entire contents and paste them here.
  • 0

#9
Danrick77

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Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\cqw32.exe]
"ApplicationGoo"=hex:14,02,00,00,10,02,00,00,00,02,00,00,90,04,34,00,00,00,56,\
00,53,00,5f,00,56,00,45,00,52,00,53,00,49,00,4f,00,4e,00,5f,00,49,00,4e,00,\
46,00,4f,00,00,00,00,00,bd,04,ef,fe,00,00,01,00,00,00,07,00,0b,00,00,00,00,\
00,07,00,0b,00,00,00,3f,00,00,00,02,00,00,00,04,00,01,00,01,00,00,00,00,00,\
00,00,00,00,00,00,00,00,00,00,44,00,00,00,01,00,56,00,61,00,72,00,46,00,69,\
00,6c,00,65,00,49,00,6e,00,66,00,6f,00,00,00,00,00,24,00,04,00,00,00,54,00,\
72,00,61,00,6e,00,73,00,6c,00,61,00,74,00,69,00,6f,00,6e,00,00,00,00,00,09,\
04,e4,04,f0,03,00,00,01,00,53,00,74,00,72,00,69,00,6e,00,67,00,46,00,69,00,\
6c,00,65,00,49,00,6e,00,66,00,6f,00,00,00,cc,03,00,00,01,00,30,00,34,00,30,\
00,39,00,30,00,34,00,45,00,34,00,00,00,4a,00,19,00,01,00,43,00,6f,00,6d,00,\
6d,00,65,00,6e,00,74,00,73,00,00,00,43,00,72,00,79,00,73,00,74,00,61,00,6c,\
00,20,00,53,00,51,00,4c,00,20,00,44,00,65,00,73,00,69,00,67,00,6e,00,65,00,\
72,00,20,00,37,00,2e,00,30,00,00,00,00,00,88,00,34,00,01,00,43,00,6f,00,6d,\
00,70,00,61,00,6e,00,79,00,4e,00,61,00,6d,00,65,00,00,00,00,00,53,00,65,00,\
61,00,67,00,61,00,74,00,65,00,20,00,53,00,6f,00,66,00,74,00,77,00,61,00,72,\
00,65,00,20,00,49,00,6e,00,66,00,6f,00,72,00,6d,00,61,00,74,00,69,00,6f,00,\
6e,00,20,00,4d,00,61,00,6e,00,61,00,67,00,65,00,6d,00,65,00,6e,00,74,00,20,\
00,47,00,72,00,6f,00,75,00,70,00,2c,00,20,00,49,00,6e,00,63,00,2e,00,00,00,\
ae,00,45,00,01,00,4c,00,65,00,67,00,61,00,6c,00,43,00,6f,00,70,00,79,00,72,\
00,69,00,67,00,68,00,74,00,00,00,43,00,6f,00,70,00,79,00,72,00,69,00,67,00,\
68,00,74,00,20,00,28,00,63,00,29,00,20,00,31,00,39,00,39,00,31,00,2d,00,31,\
00,39,00,39,00,10,00,00,00,00,00,00,00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\enc98.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe]
"Debugger"="E:\\WINNT\\system32\\grpmnt.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\front.exe]
"ApplicationGoo"=hex:54,09,00,00,54,02,00,00,00,02,00,00,8c,03,34,00,00,00,56,\
00,53,00,5f,00,56,00,45,00,52,00,53,00,49,00,4f,00,4e,00,5f,00,49,00,4e,00,\
46,00,4f,00,00,00,00,00,bd,04,ef,fe,00,00,01,00,02,00,a8,11,2e,04,00,00,02,\
00,a8,11,2e,04,00,00,3f,00,00,00,20,00,00,00,04,00,00,00,01,00,00,00,00,00,\
00,00,00,00,00,00,00,00,00,00,ec,02,00,00,01,00,53,00,74,00,72,00,69,00,6e,\
00,67,00,46,00,69,00,6c,00,65,00,49,00,6e,00,66,00,6f,00,00,00,c8,02,00,00,\
01,00,30,00,30,00,30,00,30,00,30,00,34,00,62,00,30,00,00,00,38,00,10,00,01,\
00,43,00,6f,00,6d,00,6d,00,65,00,6e,00,74,00,73,00,00,00,4f,00,72,00,69,00,\
67,00,6e,00,61,00,6c,00,20,00,56,00,65,00,72,00,73,00,69,00,6f,00,6e,00,00,\
00,42,00,11,00,01,00,43,00,6f,00,6d,00,70,00,61,00,6e,00,79,00,4e,00,61,00,\
6d,00,65,00,00,00,00,00,53,00,41,00,50,00,20,00,41,00,47,00,2c,00,20,00,57,\
00,61,00,6c,00,6c,00,64,00,6f,00,72,00,66,00,00,00,00,00,5a,00,19,00,01,00,\
46,00,69,00,6c,00,65,00,44,00,65,00,73,00,63,00,72,00,69,00,70,00,74,00,69,\
00,6f,00,6e,00,00,00,00,00,53,00,41,00,50,00,20,00,46,00,72,00,6f,00,6e,00,\
74,00,65,00,6e,00,64,00,20,00,66,00,6f,00,72,00,20,00,57,00,69,00,6e,00,64,\
00,6f,00,77,00,73,00,00,00,00,00,3c,00,0e,00,01,00,46,00,69,00,6c,00,65,00,\
56,00,65,00,72,00,73,00,69,00,6f,00,6e,00,00,00,00,00,34,00,35,00,32,00,30,\
00,2e,00,32,00,2e,00,30,00,2e,00,31,00,30,00,37,00,30,00,00,00,32,00,09,00,\
01,00,49,00,6e,00,74,00,65,00,72,00,6e,00,61,00,6c,00,4e,00,61,00,6d,00,65,\
00,00,00,46,00,45,00,57,00,46,00,52,00,4f,00,4e,00,54,00,00,00,00,00,7a,00,\
2b,00,01,00,4c,00,65,00,67,00,61,00,6c,00,43,00,6f,00,70,00,79,00,72,00,69,\
00,67,00,68,00,02,00,00,00,00,00,00,00,01,00,00,00,4c,00,00,00,3c,fd,06,00,\
04,00,00,00,00,00,00,00,65,05,00,00,02,00,00,00,03,00,00,00,00,00,01,00,53,\
00,65,00,72,00,76,00,69,00,63,00,65,00,20,00,50,00,61,00,63,00,6b,00,20,00,\
33,00,00,00,23,00,54,02,00,00,00,02,00,00,8c,03,34,00,00,00,56,00,53,00,5f,\
00,56,00,45,00,52,00,53,00,49,00,4f,00,4e,00,5f,00,49,00,4e,00,46,00,4f,00,\
00,00,00,00,bd,04,ef,fe,00,00,01,00,03,00,9e,11,26,04,00,00,03,00,9e,11,26,\
04,00,00,3f,00,00,00,20,00,00,00,04,00,00,00,01,00,00,00,00,00,00,00,00,00,\
00,00,00,00,00,00,ec,02,00,00,01,00,53,00,74,00,72,00,69,00,6e,00,67,00,46,\
00,69,00,6c,00,65,00,49,00,6e,00,66,00,6f,00,00,00,c8,02,00,00,01,00,30,00,\
30,00,30,00,30,00,30,00,34,00,62,00,30,00,00,00,38,00,10,00,01,00,43,00,6f,\
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\install.exe]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\mngreg32.exe]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\prwin8.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ps80.EXE]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\psdmt.exe]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\qfinder.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\qpw.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup.exe]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\setup32.dll]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\sevinst.exe]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\ua80.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\wpwin8.EXE]
"DisableHeapLookAside"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\xwsetup.EXE]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\Your Image File Name Here without a path]
"Debugger"="ntsd -d"
"GlobalFlag"="0x000010F0"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\_INSTPGM.EXE]
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00,63,00,61,00,74,00,69,00,6f,00,6e,00,00,00,30,00,08,00,01,00,46,00,69,00,\
6c,00,65,00,56,00,65,00,72,00,73,00,69,00,6f,00,6e,00,00,00,00,00,31,00,2e,\
00,30,00,2e,00,30,00,30,00,31,00,00,00,30,00,08,00,01,00,49,00,6e,00,74,00,\
65,00,72,00,6e,00,61,00,6c,00,4e,00,61,00,6d,00,65,00,00,00,49,00,4e,00,53,\
00,54,00,41,00,4c,00,4c,00,00,00,24,00,00,00,01,00,4c,00,65,00,67,00,61,00,\
6c,00,43,00,6f,00,70,00,79,00,72,00,69,00,67,00,68,00,74,00,00,00,28,00,00,\
00,01,00,4c,00,65,00,67,00,61,00,6c,00,54,00,72,00,61,00,64,00,65,00,6d,00,\
61,00,72,00,6b,00,73,00,00,00,00,00,40,00,0c,00,01,00,4f,00,72,00,69,00,67,\
00,69,00,6e,00,61,00,6c,00,46,00,69,00,6c,00,65,00,6e,00,61,00,6d,00,65,00,\
00,00,49,00,4e,00,53,00,54,00,41,00,4c,00,4c,00,2e,00,45,00,58,00,45,00,00,\
00,30,00,08,00,08,00,00,00,00,00,00,00
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#10
TomNJ

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OK try this.

Open Task Manager. Click "New Task" Type notepad. Copy everything in the quote box below (starting with REGEDIT4) and paste it into the notepad. Go up to "Files > Save As" then click the drop-down box to change the "Save As Type" to "All Files". Save it as fixexplorer.reg

REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\explorer.exe]


Click "New Task" and navigate to fixexplorer.reg. Open it and when it asks if you want to merge with the registry click YES. Reboot your computer and Explorer will load now.
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#11
TomNJ

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Please post back and let me know how things are going.

Thanks

Edited by TomNJ, 14 July 2005 - 10:16 AM.

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#12
Danrick77

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That did the trick. Everything seems to be running OK. Desktop is back to normal, no crazy icons or popups. Is there anything else that you would suggest that I do right now? Do you want to see another HijackThis! log, or do you think that we've taken care of the problem?
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#13
TomNJ

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Yes. There are still some 023 entrys that I would like to look at. Please post another HiJackThis log for me to see.

Thanks Tom
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#14
Danrick77

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Logfile of HijackThis v1.99.1
Scan saved at 8:52:15 PM, on 7/15/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
E:\WINNT\System32\smss.exe
E:\WINNT\system32\winlogon.exe
E:\WINNT\system32\services.exe
E:\WINNT\system32\lsass.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\system32\spoolsv.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\ewido\security suite\ewidoctrl.exe
E:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
E:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
E:\WINNT\system32\regsvc.exe
E:\WINNT\system32\MSTask.exe
E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
E:\WINNT\System32\WBEM\WinMgmt.exe
E:\WINNT\System32\mspmspsv.exe
E:\WINNT\system32\svchost.exe
E:\WINNT\Explorer.EXE
E:\Program Files\Real\RealPlayer\RealPlay.exe
E:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
E:\WINNT\System32\svchost.exe
E:\Program Files\Logitech\MouseWare\system\em_exec.exe
E:\WINNT\system32\ntvdm.exe
E:\Documents and Settings\Administrator\Desktop\spyware killing

tools\HijackThis.exe

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyServer = 192.168.1.1:80
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} -

E:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -

E:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {9C5875B8-93F3-429D-FF34-660B206D897A} -

E:\WINNT\system32\performent001.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} -

e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} -

E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} -

E:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -

E:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} -

e:\winnt\downloaded program files\googletoolbar_en_1.1.70-big.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [WinampAgent] E:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [RealTray] E:\Program Files\Real\RealPlayer\RealPlay.exe

SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "E:\Program Files\QuickTime\qttask.exe"

-atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] E:\Program

Files\Java\jre1.5.0_01\bin\jusched.exe
O4 - HKLM\..\Run: [zBrowser Launcher] E:\Program

Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] E:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [AVG7_CC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] E:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [AIM] E:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [RollerCoasterTycoon2.exe]

E:\DOCUME~1\ADMINI~1\Desktop\ROLLER~1.EXE /r
O4 - Global Startup: CleanSweep Smart Sweep-Internet Sweep.LNK = E:\Program

Files\Norton SystemWorks\Norton CleanSweep\csinsmnt.exe
O4 - Global Startup: Microsoft Office.lnk = Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &AOL Toolbar search - res://E:\Program Files\AOL

Toolbar\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: &Google Search - res://E:\WINNT\Downloaded

Program Files\googlenav.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://E:\WINNT\Downloaded

Program Files\googlenav.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page -

res://E:\WINNT\Downloaded Program Files\googlenav.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://E:\WINNT\Downloaded

Program Files\googlenav.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page - res://E:\WINNT\Downloaded

Program Files\googlenav.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -

E:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - E:\Program

Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - E:\Program

Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

E:\WINNT\system32\Shdocvw.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) -

http://housecall60.t...all/xscan60.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} -

http://a1540.g.akama...le.com/bonnie/u

s/win/QuickTimeInstaller.exe
O16 - DPF: {6CB5E471-C305-11D3-99A8-000086395495} -

http://toolbar.googl...g/GoogleNav.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

E:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

E:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -

E:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec

Corporation - E:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS

Software Corp. - E:\WINNT\System32\dmadmin.exe
O23 - Service: ewido security suite control - ewido networks - E:\Program

Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - E:\Program

Files\ewido\security suite\ewidoguard.exe
O23 - Service: stchost.exe (moto) - Unknown owner - E:\WINNT\stchost.exe (file

missing)
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec

Corporation - E:\Program Files\Norton SystemWorks\Norton

AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec

Corporation - E:\Program Files\Norton SystemWorks\Norton

Utilities\NPROTECT.EXE
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -

E:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec

Corporation - E:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation -

E:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. -

E:\WINNT\system32\ZoneLabs\vsmon.exe
O23 - Service: svchoct.exe (yuto) - Unknown owner - E:\WINNT\svchoct.exe (file

missing)
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#15
TomNJ

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OK lets try this.
Start HiJackThis and do a scan.
[*]Close all programs leaving only HijackThis running. Place a check against each of the following, making sure you get them all and not any others by mistake:

O23 - Service: stchost.exe (moto) - Unknown owner - E:\WINNT\stchost.exe (file missing)
O23 - Service: svchoct.exe (yuto) - Unknown owner - E:\WINNT\svchoct.exe (file missing)


Click on Fix Checked when finished and exit HijackThis.

Post back a fresh HijackThis log and we will take another look. And Let me Know how things are running.


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