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XP loss of Internet connection [RESOLVED]


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#1
glitvin

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Logfile of HijackThis v1.99.1
Scan saved at 10:12:15 PM, on 7/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Mouse Driver\Optical Mouse Driver\mouse_2k.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Documents and Settings\Gabriel\My Documents\My eBooks\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic 2001 Basic\Search Bar.htm
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~2\COPERN~1.DLL
F2 - REG:system.ini: UserInit=C:\WINDOWS\regedit /s C:\pav.reg,C:\WINDOWS\system32\pavdr.exe,C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - (no file)
O4 - HKLM\..\Run: [PLXSTART] C:\PROGRA~1\PLEXTO~1\PLXSTART.EXE
O4 - HKLM\..\Run: [PLXTASK] C:\PROGRA~1\PLEXTO~1\PLXTASK.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [CreativeMouse] C:\Program Files\Mouse Driver\Optical Mouse Driver\mouse_2k.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.line6.net
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} - http://www.zuvio.com...te/UCSearch.CAB
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
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#2
kool808

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Hello and welcome to Geeks to Go! :tazz: I'm kool808 and I will be helping you today.

I am working on your log. As soon as I made a good fix for this, I will post a reply. Thank you for your patience.
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#3
kool808

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Please SAVE THIS PAGE or secure a PRINT COPY of the instructions for reference.

You are advised to temporarily DISABLE the following Protection Programs:
  • Lavasoft's - Ad-Watch
  • Ewido Guard
(Note: We will re-ENABLE them later after your system is all clean and malware free.)

If your having trouble connecting to the Internet try running the WinSockFix utility to repair your connection:

Download this file from another computer, transfer it to your PC then run WinSockXPFix.
It should bring back your internet connections.
====================================
Please Download the stand-alone version of [ CoolWebShredder ]

Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder, do NOT run it yet.
Download and install Cleanup. Do NOT run it yet.

Open your Ewido Security Suite, update it and setup following the instructions here: Please read Ewido Setup Instructions
Do NOT run the scan yet.

Open Ad-Aware, then follow the procedures for updates and setup here: Ad-Aware SE Setup
Do NOT run the scan yet!
===================================
Reboot in SAFE MODE. (How to boot in Safe Mode...)

We will now fix the remaining problems with HijackThis. Please close all remaining windows, disconnect from the internet, open HijackThis then click SCAN. Please put a check on the following items listed below:

O4 - HKCU\..\Run: [SpyKiller] C:\Program Files\SpyKiller\spykiller.exe /startup
O4 - HKCU\..\Run: [BestPopUpKiller] C:\Program Files\BestPopUpKiller\BestPopupKiller.exe /startup

This are rogue applications swanksoft.com, read here: http://www.spywarewarrior.com/rogue_anti-spyware.htm



O16 - DPF: {E62A47D8-74B1-4A93-963A-E5E43B7CC5C2} - http://www.zuvio.com...te/UCSearch.CAB


Make sure to double check the items you have selected,then click Fix Checked.
  • Uninstallation
    We need to uninstall the following programs:
  • Go to Control Panel > Add/Remove Programs
  • Please locate if they exist
    • Spykiller
    • BestPopUpKiller
  • Click Uninstall
  • Confirm with OK
Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Run the Ad-Aware, perform the full system scan. Save the report.

Run Ewido Security Suite, perform the complete scan. Save the report.

==========================================

Be sure to View Hidden and System Files.

Through Windows Explorer, delete the following folder(s) or files(s) if they exist (in bold):
  • C:\Program Files\SpyKiller
  • C:\Program Files\BestPopUpKiller
Finally, Empty Recycle Bin

Now run CleanUP! Close it to reboot in Normal Mode.
==========================================
  • Close all windows, open HijackThis then SCAN.
  • Post a NEW HijackThis Log.
  • Post a the Ewido Security Suite Log.
  • Please tell me how your system is working now.

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#4
glitvin

glitvin

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I'm on line now thanks to you

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:04:20 PM, 7/17/2005
+ Report-Checksum: A3F4184C

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{F2E259E8-0FC8-438C-A6E0-342DD80FA53E} -> Spyware.Copernic : Cleaned with backup
HKU\S-1-5-21-484763869-115176313-1801674531-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F2E259E8-0FC8-438C-A6E0-342DD80FA53E} -> Spyware.Copernic : Cleaned with backup


::Report End

Logfile of HijackThis v1.99.1
Scan saved at 8:10:48 PM, on 7/17/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Documents and Settings\Gabriel\My Documents\My eBooks\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.msn.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic 2001 Basic\Search Bar.htm
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~2\COPERN~1.DLL
F2 - REG:system.ini: UserInit=C:\WINDOWS\regedit /s C:\pav.reg,C:\WINDOWS\system32\pavdr.exe,C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - (no file)
O4 - HKLM\..\Run: [PLXSTART] C:\PROGRA~1\PLEXTO~1\PLXSTART.EXE
O4 - HKLM\..\Run: [PLXTASK] C:\PROGRA~1\PLEXTO~1\PLXTASK.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [CreativeMouse] C:\Program Files\Mouse Driver\Optical Mouse Driver\mouse_2k.exe
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: *.line6.net
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Panda Antispam Server Service (PASSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\psimsvc.exe



Please let me know if you see anything else.
Thanks again
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#5
kool808

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That is good to hear!


Please SAVE THIS PAGE or secure a PRINT COPY of the instructions for reference.
==========================================
Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

This will likely be a few step process in removing the malware that has infected your system. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

You have a nasty CoolWebSearch infection. First we will need to download a few tools that will help us in the removal of your problem.

RIGHT-CLICK [ HERE ] and Save As (In IE it's "Save Target As") in order to download DelDomains.inf to your desktop.
To use: RIGHT-CLICK DelDomains.inf and select: Install (no need to restart)
Note: This will remove all entries in the "Trusted Zone" and "Ranges" also.

Please read the instructions for About:Buster then download it to a safe location where you can easily remember it.
Please Download the stand-alone version of CoolWebShredder
Download Cleanup.

Save all of these files somewhere you will remember like to the Desktop.

Run the CleanUp! installer. You dont need to do anything with it right now. Do NOT run it yet.

Update About:Buster
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  • Now close About:Buster
Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
Reboot in SAFE MODE. (How to boot in Safe Mode...)
================================================
Please close all remaining windows, disconnect from the internet, open HijackThis then click SCAN. Please put a check on the following items listed below:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = C:\Program Files\Copernic 2001 Basic\Search Bar.htm
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~2\COPERN~1.DLL

O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT

O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~2\COPERN~1.EXE

Make sure to double check the items you have selected, then click Fix Checked.
================================================
  • Uninstallation
    We need to uninstall the following programs:
  • Go to Control Panel > Add/Remove Programs
  • Please locate if they exist
    • Coppernic 2001 Basic
    • Coppernic Agent
  • Click Uninstall
  • Confirm with OK
Please run about:buster by RubbeRDuckY:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Be sure to View Hidden and System Files.

Through Windows Explorer, delete the following folder(s) or files(s) if they exist (in bold):
  • C:\Program Files\Copernic Agent
  • C:\Program Files\Copernic 2001 Basic
Finally, Empty Recycle Bin


Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files. Reboot your computer into normal windows.

Please run an on-line virus scan at Kaspersky Online Scan or if that doesnt work, you can have an On-line scan at this sites:
Trend Micro or Panda Scan or BitDefender.
(Please post the results of the scan(s) in your next reply)

After all that, please post back with how things went as well as the logs requested and a new HiJackThis log.

Good Luck!
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#6
glitvin

glitvin

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Thanks
Here are the latest scans

Logfile of HijackThis v1.99.1
Scan saved at 8:04:11 AM, on 7/18/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\AVENGINE.EXE
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\psimsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\apvxdwin.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\qttask.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\SRVLOAD.EXE
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\system32\devldr32.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Mouse Driver\Optical Mouse Driver\mouse_2k.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\WebProxy.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Documents and Settings\Gabriel\My Documents\My eBooks\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.msn.com/
F2 - REG:system.ini: UserInit=C:\WINDOWS\regedit /s C:\pav.reg,C:\WINDOWS\system32\pavdr.exe,C:\WINDOWS\system32\userinit.exe,
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [PLXSTART] C:\PROGRA~1\PLEXTO~1\PLXSTART.EXE
O4 - HKLM\..\Run: [PLXTASK] C:\PROGRA~1\PLEXTO~1\PLXTASK.EXE
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\Updreg.exe
O4 - HKLM\..\Run: [AHQInit] C:\Program Files\Creative\SBLive\Program\AHQInit.exe
O4 - HKLM\..\Run: [QuickTime Task] C:\WINDOWS\System32\qttask.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [PCLEPCI] C:\PROGRA~1\Pinnacle\PPE\ppe.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [SCANINICIO] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Inicio.exe"
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Plus\Ad-Watch.exe"
O4 - HKLM\..\Run: [MULTIMEDIA KEYBOARD] C:\Program Files\Netropa\Multimedia Keyboard\MMKeybd.exe
O4 - HKLM\..\Run: [CreativeMouse] C:\Program Files\Mouse Driver\Optical Mouse Driver\mouse_2k.exe
O4 - HKLM\..\RunServices: [PANDA ANTISPAM SERVER SERVICE] "C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe"
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: ppctlcab - http://www.pestscan....er/ppctlcab.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky...can_unicode.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akama...meInstaller.exe
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefend...can8/oscan8.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Panda Antispam Server Service (PASSRV) - Unknown owner - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PasSrv.exe
O23 - Service: Panda Firewall Service (PAVFIRES) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Firewall\PavFires.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\pavsrv51.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda Platinum 2005 Internet Security\psimsvc.exe

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 8:04:20 PM, 7/17/2005
+ Report-Checksum: A3F4184C

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{F2E259E8-0FC8-438C-A6E0-342DD80FA53E} -> Spyware.Copernic : Cleaned with backup
HKU\S-1-5-21-484763869-115176313-1801674531-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F2E259E8-0FC8-438C-A6E0-342DD80FA53E} -> Spyware.Copernic : Cleaned with backup


::Report End

-------------------------------------------------------------------------------
KASPERSKY ANTI-VIRUS WEB SCANNER REPORT
Sunday, July 17, 2005 23:55:39
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Anti-Virus Web Scanner version: 5.0.67.0
Kaspersky Anti-Virus database last update: 18/07/2005
Kaspersky Anti-Virus database records: 130787
-------------------------------------------------------------------------------

Scan Settings:
Scan using the following antivirus database: standard
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\

Scan Statistics:
Total number of scanned objects: 76220
Number of viruses found: 1
Number of infected objects: 0
Number of suspicious objects: 2
Duration of the scan process: 3263 sec

Infected Object Name - Virus Name
C:\Documents and Settings\Gabriel\Local Settings\Application Data\Panda Software\AntiSpam\pav_133.dat Suspicious: Exploit.HTML.Iframe.FileDownload
C:\Documents and Settings\Gabriel\Local Settings\Application Data\Panda Software\AntiSpam\pav_145.dat Suspicious: Exploit.HTML.Iframe.FileDownload

Scan process completed.


Incident Status Location

Adware:adware/powerstrip No disinfected HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\extensions\CmdMapping\{669695BC-A811-4A9D-8CDF-BA8C795F261C}
Adware:adware/brilliantdigitalNo disinfected HKEY_CLASSES_ROOT\Interface\{48E59292-9880-11CF-9754-00AA00C00908}
Spyware:spyware/bargainbuddy No disinfected HKEY_CLASSES_ROOT\Interface\{71a27036-c7d8-11d2-bef8-525400dfb47a}
Virus:Exploit/iFrame Disinfected Local Folders\Sent Items\Problematic file(s)[pav_133.dat]
Virus:Exploit/iFrame Disinfected Local Folders\Sent Items\Problematic file(s)[pav_145.dat]
  • 0

#7
kool808

kool808

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Very great job glitvin! You did it very well! Your log is now A-OK ;)

Congratulations! :tazz: your system is CLEAN!

WinXP Reset & All-Clean1

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:and a good antivirus (these are also free for personal use):It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visitmonthly. And to keep your system clean run these free malware scannersweekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klein: So how did I get infected in the first place?
  • 0

#8
kool808

kool808

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
  • 0






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