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W32.Desktophijack [resolved]


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#1
racerbob

racerbob

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Norton detected Trojan.Desktophijack.B and W32.Desktophijack. Wininet.dll file was modified by the trojan. I was able to delete the oleadm.dll file with Killbox. That stopped half of the warnings, but I still get W32.Desktophijack warnings whenever I open IE and at random times. Tried all the programs (updated current) listed in the "required steps." I cannot find any of the registry entries/values that Norton claims this Trojan should create. Norton still frequently pops up warnings about it.

Hijack This Log:

Logfile of HijackThis v1.99.1
Scan saved at 10:09:44 PM, on 7/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Qurb\QSP-2.1.213.3\QOELoader.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\A Utilities\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\Qurb\QSP-2.1.213.3\QOELoader.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O8 - Extra context menu item: Clear Fields - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComClearFields.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Passcards Editor - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Clear Fields - {320AF880-6646-11D3-ABEE-C5DBF3571F54} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComClearFields.html
O9 - Extra 'Tools' menuitem: Clear Fields - {320AF880-6646-11D3-ABEE-C5DBF3571F54} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComClearFields.html
O9 - Extra button: Passcards - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra 'Tools' menuitem: Passcards Editor - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe


Ewido Report:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 9:24:30 PM, 7/8/2005
+ Report-Checksum: 4FA00A69

+ Scan result:

C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\Counter.class-762d722b-7ad128d9.class -> TrojanDownloader.Small.wv : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\file\SecurityClassLoader.class-6fd9f626-328771ea.class -> TrojanDownloader.Small.wv : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-13e49ae9-2eaef31f.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-1e02e398-1272b7a7.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-1f8b980f-5bfbbf66.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-34e2b6fd-48c4aca4.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-37d23b3e-71e791f0.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-3ae82c1c-74a02007.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-4a9df386-3f388a53.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-5157872c-7a183ffe.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-58581c27-4d9748fb.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-586bddde-38e1c600.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-5ef20017-19f3ec69.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-5ef20017-19f3ec69.zip/Beyond.class -> Trojan.Java.ClassLoader.k : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-60445f20-3fa09e14.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-60445f44-60602d6f.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-61249c40-46b7ec10.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-6198e311-34587f00.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-6649d43f-314ad2fc.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-693c6b5-3ab0179d.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-6973dc67-2d4836df.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-6dc3f54f-6494f472.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-71002e85-77d03688.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-76821bb8-31cdcb09.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-77402a30-6bb2e39e.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-77402a30-6bb2e39e.zip/Beyond.class -> Trojan.Java.ClassLoader.k : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-78eef63f-3dd7009e.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\ar3.jar-de04413-49608317.zip/Gummy.class -> Trojan.Java.Femad : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\archive.jar-487b52a0-76477bbb.zip/Beyond.class -> TrojanDropper.Beyond.g : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\loaderadv252.jar-30a4b1ae-4a04d186.zip/Matrix.class -> TrojanDownloader.OpenStream.c : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Application Data\Sun\Java\Deployment\cache\javapi\v1.0\jar\stat.zip-1a7f6452-2e5765fe.zip/ok.class -> Trojan.Nocheat : Cleaned with backup
C:\Documents and Settings\Robert Callenius\Cookies\robert callenius@doubleclick[1].txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
C:\WINDOWS\Explor.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\WINDOWS\SYSTEM\121690.exe -> Not-A-Virus.Pornware.Downloader.Tibsystems.a : Cleaned with backup


::Report End

Please help

Bob C.
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#2
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
  • 5,080 posts
Welcome racerbob to Geeks to Go!

Please read these instructions carefully. You may want to print them. Copy the text to a Notepad file and save it to your desktop! We will need the file later.
Be sure to follow ALL instructions!



Download SmitRem
your desktop.
Right click on the file and extract it to it's own folder on the desktop.

***

Place a shortcut to Panda ActiveScan on your desktop.

***

If you have not already installed Ad-Aware SE 1.06, please download and install AdAware SE 1.06.
Check Here on how setup and use it - please make sure you update it first.

***

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

***

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
Post me the contents of the smitfiles.txt log as you post back.

***

Open Ad-aware and do a full scan. Remove all it finds.

***

Next go to Control Panel click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info" if present.

***

Reboot back into Windows and click the Panda ActiveScan shortcut, then do a full system scan. Make sure the autoclean box is checked!
Save the scan log and post it along with a new HijackThis Log and the contents of the smitfiles.txt log by using Add Reply.
  • 0

#3
racerbob

racerbob

    New Member

  • Topic Starter
  • Member
  • Pip
  • 2 posts
smitRem:

Pre-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ system32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



Post-run Files Present


~~~ Program Files ~~~



~~~ Shortcuts ~~~



~~~ system32 ~~~



~~~ Windows directory ~~~



~~~ Drive root ~~~



~~~ Wininet.dll ~~~

Infected!

~~~ Replaced wininet.dll from dllcache ~~~



~~~ Upon reboot ~~~

wininet.old present!
oleadm.dll not present!


~~~ Upon completion ~~~

wininet.old not present!
oleadm.dll not present!




Panda scan:

Incident Status Location

Adware:Adware/Ucmore No disinfected Windows Registry



Logfile of HijackThis v1.99.1
Scan saved at 12:03:52 PM, on 7/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\devldr32.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Qurb\QSP-2.1.213.3\QOELoader.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\A Utilities\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\Qurb\QSP-2.1.213.3\QOELoader.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O8 - Extra context menu item: Clear Fields - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComClearFields.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Passcards Editor - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Clear Fields - {320AF880-6646-11D3-ABEE-C5DBF3571F54} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComClearFields.html
O9 - Extra 'Tools' menuitem: Clear Fields - {320AF880-6646-11D3-ABEE-C5DBF3571F54} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComClearFields.html
O9 - Extra button: Passcards - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra 'Tools' menuitem: Passcards Editor - {45DB34C3-955C-11D3-ABEF-444553540001} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComEditPass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120914418921
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TiVo Beacon (TivoBeacon2) - TiVo Inc. - C:\Program Files\Common Files\TiVo Shared\Beacon\TiVoBeacon.exe


No more warning screens from Norton AV. Everything seems to be working smoothly. Can I remove most of the ewido, house call, panda, etc. resident programs with Hijack This or should I uninstall them wherever possible?

Thanks for solving this headache. SmitRem is a sweet routine.

Bob C.
  • 0

#4
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
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Good to hear everything is OK now.
You can use Ewido during the trial periode.

You can remove Smitrem and HijackThis.
  • 0

#5
g2i2r4

g2i2r4

    retired HiJack Helper

  • Retired Staff
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Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.
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