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Windows update


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#1
Kylestern

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Greetings, I know the title doesnt sound like it should belong here but i am convinced it does.

While trying to access to microsoft windows updates site i get a message stateing -

"Your security settings do not allow web sites to use activex controls installed on your computer, this page may not display properly"

Because of this i cant download any windows updates.

Oh i'm running xp - sp2

Ok i'll tell you what i've done to try and remedy it, i've changed all IE security settings to default - check. Added update.windows.com to trusted sites list with security level at low - check. played around with security settings to allow ALL activex controls - check.

Still displaying the above sceen.

ok what i think it is, is a local policy that i have changed or service that i have turned off, but for the life of me i cant hunt it down.

Please Help!!
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#2
Dark_Side

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Hello, my name is Werner and I'll be helping you today.

Are you sure that you have enabled the Active X controls so that they are accepted by your browser?

If enabled, they should work normally. On the other hand, it could be malware and I recommend posting a HJT log in the MALWARE forum just to make sure. :tazz:

Good Luck!

Werner ;)
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#3
Kylestern

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If your talking about changing the options in tools/internet options/security then yes.

The thing is though is that this is a new computer, that has only just been hooked up to the internet today, am running mcafee security suit and ad aware, plus i am also behind a router. All software installed has been "original" software (no cracks or downloaded stuff). So i am finding it hard to believe it could be malware??

like i said i'm convinced i've turned off access to activex somehow :tazz:

btw thanks for the fast reply ;)

Edited by Kylestern, 09 July 2005 - 01:49 AM.

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#4
Dark_Side

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Kylestern,

If you've changed all security settings to low the Active X Controls should work normally.

On the other hand, McAfee could be behind this or a firewall. Try looking in Mcafee settings and try to find anything on active x controls there. It could be blocking them. Mcafee is very strict on these kinda stuff.

Good Luck! :tazz:

Werner
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#5
Kylestern

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Thanks for all the suggestions, I think it was malware, i gave up on the registry and security policys and just formated and started again :tazz: that worked!!

thanks again!
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#6
timinator

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I recently came across this thread when searching for info on a similar ActiveX problem (with Windows Update and some Symantec software). Eventually I tracked it to a policy setting that I may have changed earlier. The path to the policy is Computer Configuration \ Windows Settings \ Security Settings \ Software Restriction Policies. For the Trusted Publishers properties, the first part should be set to "End users", not "Local computer administratrors". After changing this setting ActiveX controls were working again :tazz:

In case others have similar problems and wish to compare this with their situation, here are some other details not already mentioned in this thread. The Temporay Internet Files folder contained a log file with a name beginning with "?CodeDownloadErrorLog". It contained a "Generic trust failure" error message. Elsewhere (such as when viewing a certificate), the following message appeared: "The cryptographic operation failed due to a local security option setting." This message is the same as an 0x80092026 error code (which is what the Windows Update page showed).

See also: http://support.micro...com/kb/q252937/
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