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cant get on desktop.


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#1
randomhero666

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I have gotten some spyware or adware im not sure what it is exactly but I know I have it. I ran spysweeper and microsoft anti-spyware and removed any threats that came up but when i restarted my computer i got all the way to where windows says welcome and then for some reason my computer wont even go to the desktop i really need some help! O and by the way im using a different computer right now. Please any help would be fantastic.
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#2
nathen555

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Does Your PC boot up to the Screen with no toolbar ?
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#3
Murray S.

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Howdy:

Can you boot into Safe Mode with Networking??

Murray
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#4
Dark_Side

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Greetings,

You told me that you have MS antispyware and spysweeper. To put it in plain simple english, they are crap. :tazz:

Your system may be infected by malware. Please go here and follow all the instructions there.

Once you did that, go here and ask the experts if you have malware on your system which need to be removed.
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#5
randomhero666

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Howdy:

Can you boot into Safe Mode with Networking??

Murray

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I tried getting to my desktop with all three different type of safe mode and each time it still stops at welcome.
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#6
Dark_Side

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Did you create a rescue disc for your AntiVirus program? With it, you will be able to remove a virus in safe mode if you have one.
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#7
randomhero666

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how do I create a rescue disk?

Edited by randomhero666, 09 July 2005 - 01:51 PM.

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#8
Dark_Side

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Well, to create a rescue disk for an AV program you will need to be logged on, which you obviously can't do. :tazz:
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#9
randomhero666

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ya i no. Do you know what i can do to just get on the desktop thats all i need to do becouse after that i can probably fix what evers wrong (im guessing that my desktop is still hijacked and my homepage is pobably to)

Do you think I should just reinstall windows?
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#10
Murray S.

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Boot up with the XP CD in the drive and let Setup run. Go past the "C" and "R" repair options by presssing Enter just as if you're doing a clean install and you'll eventually get an option to "Repair an existing installation". That's the one you want. If it asks about formatting you've gone wrong, so start over.

You'll get to keep your existing apps & settings, but you need to re-install SP2, Windows Updates & any unsigned drivers afterwards. NOTE: Be aware that you'll lose any protection from Blaster / Sasser type worms. Don't go online without a firewall, whether the built in Windows one or 3rd party.

How To Perform A Reinstall of XP

Repair XP

Murray
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#11
randomhero666

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ya i have to be on the desktop to be able to do that.
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#12
Murray S.

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ya i have to be on the desktop to be able to do that.

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Be on the Desktop to do what??

You BOOT your system using the XP cd.. it never needs to get to the desktop!!

Murray
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#13
randomhero666

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I tired booting it with the reinstalling windows cd and nothing happened.
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#14
Murray S.

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Is this an original XP cd or a copy you or someone made for you (different setup procedure)??

Murray
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#15
Dark_Side

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Greetings Again! :tazz:

Remember, if you can't reformat windows xp by yourself, just take it to a computer tech and let him to the dirty work! ;)
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