problem with ethernet card computer says not hooked up
Posted 09 July 2005 - 04:27 PM
Posted 09 July 2005 - 06:42 PM
We can start off by going to your control panel and clicking on system icon. Now click on the hardware tab. Then click on the device manager button.
Once in device manager look down the list untill you find Network adapters and click the + sign beside it. If your NIC card is installed correctly you should see it listed here without a red X or yellow exclamation point beside it. If it has a red X right click on it and make sure it is enabled.
If it is enabled and has a red x or yellow! then it needs to be reinstalled.
If it is not listed here then scroll down a bit further and look for OTHER. If your NIC card is listed here you need to right click on it and select uninstall.
Once removed restart the computer. If windows has the drivers for this device you should get a prompt that it was found and it should install.
If it does not install then you need to get the correct drivers for it and then install it.
If it is shown in device manager as being installed correctly you need to go to Start>run> and type in command and hit enter. Once here type in ipconfig and then hit the enter key. If you get media state disconect swap ends on your ethernet cable, if you get this message again after doing this then you NIC card is most likely fried.
Please check this info out and if everything looks good or you have more questions please repost here.
Posted 09 July 2005 - 07:02 PM
Posted 09 July 2005 - 07:56 PM
Go create your self a system restore point and then remov both of these from device manager and restart the computer.
Also the reason that command prompt went away is because you typed that command in the rum prompt not the command prompt.
Let me know what happenes after reinstalling we will see were to go from here.
Posted 09 July 2005 - 08:21 PM
Posted 09 July 2005 - 08:23 PM