and save the file to your desktop.
Right click on the file and extract it to it's own folder
on the desktop.
Next, please reboot your computer in SafeMode
by doing the following:
- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
- Instead of Windows loading as normal, a menu should appear
- Select the first option, to run Windows in Safe Mode.
Open the smitRem
folder, then double click the RunThis.bat
file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.
Next go to Control Panel
click Display > Desktop > Customize Desktop > Website > Uncheck "Security Info
" if present.
Reboot back into Windows.
Please visit Panda ActiveScan
, then do a full system scan. Make sure the autoclean
box is checked! Save the scan log
Download Hijack This
and save it in a new folder C:\HJT.
Run Hijack This and click on scan. It will generate a log. Save the log.
Post the Hijack This log along with Panda scn log here.