[bozzie]

I have two computers and a notebook connected via a Netcomm NB3300 ADSL Router.

One PC is running on Win98, the other on XP Home and the Notebook is new and runs XP Pro.

Everything was running OK until I connected the Notebook and since then IE on the PC using XP Home keeps freezing & crashing whenever I try to print from within a web page (by choosing a printing button on the particular page) rather than using the print menu icon at the top of the page.

I don't get the screen to select the printer and amounts etc that would normally appear.

The printer is connected to this XP Home PC via LPT1.

I have no such problems with the Win98 PC. It is behaving as normal.

I do not have printing problems with any other program (EXCEL, Word etc)

I have also noticed today that when I try to move from one page to another linked page by choosing a button on the first page IE will freeze and crash.

Any help you can offer would be greatly appreciated

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when it freeze does it come back if you leave it for few minutes? do you have SP2 installed?

[samiko]

when it freeze does it come back if you leave it for few minutes? do you have SP2 installed?

[bozzie]

No - it does not.

It takes a long time to do nothing - i.e no printing - and then suddenly when I click on any part of the screen the message "Internet Explorer has encountered a problem and needs to close." appears.

I don't have SP2 because everytime I have tried to install it it has "stuffed" my machine and I have had to uninstall it. I have reported the matter to the machine manufacturer/vendor (Optima Computers) but neither they nor MS seem to have a clue as to why it is behaving in this manner.

[samiko]

did you try repairing your Internet explorer?
http://www.microsoft...ie/default.mspx
but you will need to un-install it first and then re-install it.
It won't install if it recognises another installation of IE.

I use Firefox which you can download for free http://www.mozilla.o...oducts/firefox/ which might sort our your printing from the Internet problem.

Edited by samiko, 11 July 2005 - 02:50 AM.

[bozzie]

After following the usual fixes of running the system file checker and installing ie.inf (which I did shortly after posting the original help message) today I ran Spybot and found the following pest in the system

CoolWWWSearch.Aff.Madfinder

Spybot removed it and since then the problem seems to have vanished !!

I was about to follow your suggestion of re-loading IE but now I suppose I don't need to !!

I must explore the issue of Firefox when I get time in the next few days.

Many thanks guys for your help and for being there for me