[ajbrutico]

Hi all -- I have read a lot about similar complaints, but the solutions
are not working. I have a new DELL XPS, and installed my copy of office
onto it. Whenever i double click a document (Word/Excel)The program
launches, but the document doesnt load. I HAD Norton A/V on the system
when it was delieverd, but i uninstalled it as soon as I got it. After
reading, I thought maybe the offiveav.dll was still registered from the
old antivirus install, but i cannot find the file when searching in my system,
including hidden files/directories.


So now i have no A/V scan, had AVG, which was requesting a virus scan
of the doc before loading -- I removed it, and the virus scan message
disappeared, but the document still doesnt load.


I reinstalled office and also tried deleting the normal.dot file and
ran word to create a new one. All have not given me a solution.


BTW from within Word/Excel i can go to the open menu, and open any file
without difficulty, but I cannot tolerate this problem. Anyone else
with a sililar problem and possibly a solution.


Thanks in advance.


ajbrutico

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I have exactly the same problem with excel files.

I have also checked the File Types in windows and everything seems to be correct.

Does anyone know how we can fix this weired prob!?

[argen]

I have exactly the same problem with excel files.

I have also checked the File Types in windows and everything seems to be correct.

Does anyone know how we can fix this weired prob!?