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Wireless signal is great, but won't connect


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#1
wneisler

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I have a wireless card in my laptop computer. It says that I have a great signal, but it is unable to connect to anything. The internet is working on both other computers in the house. I have never been able to connect since moving here.
I am running Windows ME with a motorola wireless card and a D-link router.
If anyone could help it would be great!!!! THANKS!
Let me know if you need other information
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#2
cnmsales

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Are the other two PC's connecting wirelessly or are they hard wired to the router?

Also do you have WEP enabled in the router for the wireless connection?
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#3
wneisler

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One is connected wirelessly and one is hard wired. Also, I do not know what WEP means...
thanks for helping!
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#4
cnmsales

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You say it says you have a great signal, what does?

The wireless card that is not connecting?

If it shows you as connected please go to your DOS prompt and do

ipconfig and hit enter.

Report back what ip adress it gives you.
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#5
wneisler

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The Motorola Wireless card has an icon in the right hand corner of the screen that reports the signal being "Very Good." However, IE will not connect to any sites. The IP address is 192.168.0.102
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#6
cnmsales

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Ok, the fact that you are getting a 192 adress indicates you are CONNECTED to the router. What id like you to now do is see how far out you can ping. Run ipconfig again and right down your ip adress and gateway adress. I would then like you to do the following in the command prompt.

ping your ip adress here and hit enter.
You will get results back for packets sent 4 recieved ? Lost ?

I would then like you to do the same for your gate way adress.

Then do
ping www.yahoo.com

Then do ping 68.142.197.69

Please report back with the results from all of these.
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#7
wneisler

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ok...
IP address
sent=4
received=4
lost=0

gateway address: 192.168.0.1
sent=4
received=0
lost=4

www.yahoo.com
said it was an unknown host

68.142.197.69

sent=4
received=0
lost=4
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#8
cnmsales

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Ok, your not even able to ping the gateway adress of the router.

I would like you to bypass the router all together and hook your connection up directly to the PC that is giving you trouble.
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#9
wneisler

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I did this and my computer was still unable to connect. It could be because i don't have the driver for that network connection...I don't know though
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#10
cnmsales

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Ok first off does your ISP require PPPoE, Static IP, or DHCP?

We need to make sure your PC is configured correctly.

Once you are sure it is configured correctly please go do an ipconfig again.

If your getting any ip adress besides 169.254.x.x See how far you can now ping out same as before replacing the ip and gateway with the ip and gw your getting now. Post that information and inlude what IP and GW your currently getting.
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#11
wneisler

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ok, so I know why it wouldn't connect directly. My roommate tried to figure out what was wrong and now nothing is the same as before. I did ipconfig again and I have no IP address. It is just 0.0.0.0. I have no clue what to do

Also if you need me to do this "Ok first off does your ISP require PPPoE, Static IP, or DHCP?" I don't know how to figure that out. I am a kindergarten teacher...no clue about computers...


Thanks for your help...if you want to give up I understand!
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#12
wneisler

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Ok, so i fixed my ip address...YAY! I did ipconfig /release and then ipconfig /renew.

I still don't know how to get "require PPPoE, Static IP, or DHCP" I tried to look around, but I got nothing.

thanks for your patience
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#13
wneisler

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Don't know if this is what you need or not, but I did ipconfig /all and I was just reading it and there is a part that says DHCP Server. Does that mean I require DHCP? just a thought...
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#14
cnmsales

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Please contact your ISP, they should be able to answer what type of connection you require. Once you have this figured out report back with that info.
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#15
wneisler

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ok, i have roadrunner and they use DHCP
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