Hi Many thanks for the warm welcome, you will have to excuse my ignorance, as I have to confess to being a bit of a technophobe!! I hope this is the information that you requested;
Logfile of HijackThis v1.98.2
Scan saved at 12:40:22, on 15/10/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Intel\AnyPoint\APSERVER.EXE
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\ProxyPlus\ProxyPlus.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\LTSMMSG.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Windows SyncroAd\SyncroAd.exe
C:\Program Files\Intel\AnyPoint\APeReg.EXE
C:\Program Files\Intel\AnyPoint\APeReg.EXE
C:\Program Files\Windows SyncroAd\WinSync.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe
C:\Program Files\Intel\AnyPoint\DShmap.exe
C:\Program Files\Web_Rebates\WebRebates1.exe
C:\Program Files\EzButton VE 2.14\EzButton.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Office\Office10\OUTLOOK.EXE
C:\Program Files\Web_Rebates\WebRebates0.exe
C:\Documents and Settings\Ian\Desktop\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.msn.co.uk/R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 80.3.64.4:80
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINDOWS\system32\msbe.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [FICBUTT] EzButton.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [RecoverFromReboot] C:\WINDOWS\Temp\RecoverFromReboot.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\Program Files\Web_Rebates\WebRebates0.exe"
O4 - HKCU\..\Run: [APEreg] C:\Program Files\Intel\AnyPoint\APeReg.EXE
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [cpntmgc] C:\WINDOWS\navpmc\navpmc.exe
O4 - HKCU\..\Run: [PopUpStopperProfessional] "C:\PROGRA~1\PANICW~1\POP-UP~1\POPUPS~1.EXE"
O4 - HKCU\..\Run: [Steam] "c:\valve\steam\steam.exe" -silent
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] "C:\PROGRA~1\PANICW~1\POP-UP~1\PSFree.exe"
O4 - HKCU\..\Run: [Instant Access] rundll32.exe p2esocks_1021.dll,InstantAccess
O4 - Startup: EzButton.lnk = C:\Program Files\EzButton VE 2.14\EzButton.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Sharing and Mapping Software.lnk = C:\Program Files\Intel\AnyPoint\DShmap.exe
O4 - Global Startup: Wireless Control Panel.lnk = C:\Program Files\Intel\AnyPoint\wcpanel.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Web Rebates - file://C:\Program Files\Web_Rebates\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {0594AF7E-573B-40DF-8165-E47AB2EAEFE8} -
http://akamai.downlo..._1021_EN_XP.cabO16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} -
http://public.windup...24648f95a75768bO16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
http://ak.imgfarm.co...etup1.0.0.8.cabO16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) -
http://www.cult3d.co...wnload/cult.cabO16 - DPF: {469C7080-8EC8-43A6-AD97-45848113743C} -
http://akamai.downlo...thv32_EN_XP.cabO16 - DPF: {50AD557E-3426-41FD-AFDD-2AF39BB1C387} -
http://akamai.downlo...ice_5_EN_XP.cabO16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://software-dl.r...ip/RdxIE601.cabO16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) -
http://216.249.24.14...tiveXImgCtl.CABO16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) -
http://www.installen...gine/isetup.cabO16 - DPF: {AD7FAFB0-16D6-40C3-AF27-585D6E6453FD} -
http://dload.ipbill.com/del/loader.cabO16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) -
https://www.stopzill...ller/dwnldr.cabO16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) -
http://tools.ebayimg...ntrol_v1-32.cabHi Carefree. Welcome to GTG.
Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.
Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.
Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.