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Please help


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#1
saratoddla

saratoddla

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I had been having problems with my media player...so I uninstalled it. Then I reinstalled it along with a windows update. Now, when I turn on my computer the only thing I see is the wallpaper. I can only access program files through the task manager. I don't see a start menu, or desktop icons and I cant access my documents.

When I go to task manager and click file - new task - browse...it brings up the box so I can find a program...but I notice that the icon to 'my computer' isn't there...it shows up as that white default icon when something is missing. I hope that makes sense.

Anyway...ANY help would be appreciated. I'm at my wits end.
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#2
samiko

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from new task type: explorer.exe
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#3
saratoddla

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I tried that and it says "windows cannot find 'explorer.exe'. Make sure you type it correctly." or something to that effect....
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#4
Johanna

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Boot into safe mode.
Start > Run > cmd (if that doesn't work, get there through the Task Mgr)
sfc /scannow -note the space-
XP cd will be asked for.

sfc - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.
Johanna
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#5
saratoddla

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Czar, I tried what you asked and I got this

The specific error code is 0x000006ba [The RPC Server is Unavailable].
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