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nail.exe is still haunting my comp [CLOSED]


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#1
jez

jez

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hi!
ill start by thanking you guys!

i followed all your instructions to remove malware of my pc and it seems to have worked a treat, all the annoying popupís have stopped and my computer seems to be running a bit faster as well.

However, since running all the programs you suggested to download my computer comes up with this message every time I start it up- 'windows cannot find c:/WINDOWS/nail.exe make sure you typed the name correctly then try again. To search a file click start then search.í This isnít a major problem because as far as I tell everything seems to be working fine. Aurora and 180search seem to have disappeared but it is a bit of a nuisance and some help resolving it would be very much appreciated.

Cheers,

Jez.
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#2
Guest_usetobe_*

Guest_usetobe_*
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Please post a Hijackthis log so we can sort this for you
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#3
jez

jez

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here it is.

cheers!


Logfile of HijackThis v1.99.1
Scan saved at 18:36:45, on 12/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\BBC Ticker\BBCTicker.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\BitComet\BitComet.exe
C:\Documents and Settings\Home User\My Documents\My Downloads\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/news
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [nvggkr] c:\windows\system32\oobczs.exe r
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: BBCTicker.lnk = C:\Program Files\BBC Ticker\BBCTicker.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay10...es/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.freedom.n...cabs/cssweb.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
  • 0

#4
Guest_usetobe_*

Guest_usetobe_*
  • Guest
You have a nasty nail infection, and i don't mean on your fingers and toes :tazz:

We are going to hit this with a big hammer.

Firstly please create a new folder on your C drive (for example C\HJT). Install HJT into that folder and run it from there. That way it can create backups if required.

Please download the trial version of Ewido Security Suite here:
http://www.ewido.net/en/download/
Install it, and update the definitions to the newest files. Do NOT run a scan yet.

Please download Nailfix from here:
http://www.noidea.us...050515010747824
Unzip it to the desktop but please do NOT run it yet.

Please download Cleanup from here:
Cleanup. Do not run it yet.

Set up PC to show hidden files.(Click link if you do not know how)
Show hidden files

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find .Service: System Startup Service (SvcProc)
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK. Exit the Services utility.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:
http://www.pchell.co.../safemode.shtml

Once in Safe Mode, please double-click on Nailfix.bat. Your desktop and icons will disappear and reappear, and a window should open and close very quickly --- this is normal.

Then please run Ewido, and run a full scan. This may take some time, so go grab a coffee. Once it finds the first issue tick the box for all. Post the log from the scan here for me.

Then please run HijackThis, click Scan, and check:

F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\Nail.exe
O4 - HKLM\..\Run: [nvggkr] c:\windows\system32\oobczs.exe r
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)


Close all open windows except for HijackThis and click Fix Checked.

Now using windows explorer locate and delete the following files/folders if found.

C:\WINDOWS\Nail.exe
c:\windows\system32\oobczs.exe
C:\WINDOWS\svcproc.exe


Now run Cleanup

Restart your computer in normal mode

Run this online virus scan: ActiveScan - Save the results from the scan

Rescan with HJT and please post a new HijackThis log, as well as the log from the Ewido scan and panda
  • 0

#5
jez

jez

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done all of that, and that message has now disappeared.

heres the log from hijack this:

Logfile of HijackThis v1.99.1
Scan saved at 16:24:06, on 13/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\D-Tools\daemon.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Messenger\msmsgs.exe
C:\bugfix\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/news
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [DAEMON Tools-1033] "C:\Program Files\D-Tools\daemon.exe" -lang 1033
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: BBCTicker.lnk = C:\Program Files\BBC Ticker\BBCTicker.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by102fd.bay10...es/MsnPUpld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn...pDownloader.cab
O16 - DPF: {C81B5180-AFD1-41A3-97E1-99E8D254DB98} (CSS Web Installer Class) - http://www.freedom.n...cabs/cssweb.cab
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

and here the log from panda:

Incident Status Location

Adware:Adware/nCase No disinfected C:\WINDOWS\Downloaded Program Files\clientax.dll
Adware:Adware/nCase No disinfected C:\WINDOWS\Downloaded Program Files\ClientAX.inf

and heres the log from ewido:

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 04:43:13, 13/07/2005
+ Report-Checksum: 46E9DD4E

+ Scan result:

:mozilla.22:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Spylog : Cleaned with backup
:mozilla.25:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Atdmt : Cleaned with backup
:mozilla.36:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.37:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.38:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.39:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.40:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.41:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.42:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.43:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.44:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.45:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.46:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Advertising : Cleaned with backup
:mozilla.56:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Mediaplex : Cleaned with backup
:mozilla.57:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Doubleclick : Cleaned with backup
:mozilla.60:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.61:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.62:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.2o7 : Cleaned with backup
:mozilla.99:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.100:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.101:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Hitbox : Cleaned with backup
:mozilla.109:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Paycounter : Cleaned with backup
:mozilla.110:C:\Documents and Settings\Home User\Application Data\Mozilla\Firefox\Profiles\tj79qfod.default\cookies.txt -> Spyware.Cookie.Sexlist : Cleaned with backup
C:\Documents and Settings\Home User\Cookies\home user@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup


::Report End

is everything looking ok now?

cheers,

jez.
  • 0

#6
Guest_usetobe_*

Guest_usetobe_*
  • Guest
Ensure PC set up to show hidden files

Reboot into Safe Mode by tapping the F8 key whilst pc starts up. Select Safe Mode option.

Using windows explorer locate and delete the following

[bC:\WINDOWS\Downloaded Program Files\clientax.dll
C:\WINDOWS\Downloaded Program Files\ClientAX.inf[/b]

Reboot pc normally, let me know when completed or if you have any problems
]
  • 0

#7
jez

jez

    New Member

  • Topic Starter
  • Member
  • Pip
  • 8 posts
ok now im having some major probs.
i went to delete those file but i couldnt find them but im almost certain i set it up to show hidden files. after i got back into normal mode something went wrong and my internet no longer works there was a message along the lines of your system has just recovered from a serious error. its a broadband connection but im not sure where i need to go to fix it.
i not sure if any of its related to the changes i have made and im keeping my fingers crossed that itll be easy to fix but can you please help!

once again thanks for your time.

jez.
  • 0

#8
Guest_usetobe_*

Guest_usetobe_*
  • Guest
Nothing that we have done so far should have any bearing on your internet connection.

Do you get any error mesages at all ? please explain what happens when you try to connect
  • 0

#9
Guest_usetobe_*

Guest_usetobe_*
  • Guest
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
  • 0






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