Posted 31 May 2008 - 06:08 AM
I too get blue screen error messages (see below) whenever I do any scan, i.e., virus, malware, adware, defrag, etc. I've tried several programs, i.e., Windows defrag, Windows OneCare, McAfee, Version Tracker Pro, AdAware, Search & Destroy, Zone Alarm. I've worked with microsoft techs, I've stopped services, rebooted in safe mode, (not sure about resetting Bios though), deleted third party software, including all of the above, used RegCure and Registry Mechanic. Is there anyway of telling what/where/how to find the culprit, driver, software causing the problem?
A problem has been detected & Windows has been shut down to prevent damage to your computer.
If this is the first time you’ve seen this stop error screen, restart your computer. If this screen appears again, follow these instructions:
Check to make sure any new hardware or software is properly installed. If this is a new installation ask your hardware or software manufacture for any windows updates you might need.
If problems continue, disable bios memory options such as caching or shadowing. If you need to use safe mode to remove or disable components restart your computer, press F8 to select advanced startup options, and then select safe mode.
***Stop: 0x0000000A (0xE816F000, 0x00000002, 0x00000000, 0x804DBC95)
Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further assistance.