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really slow startup and crap antivirus software! [RESOLVED]


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#1
slystevo

slystevo

    Member

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After pulling my hair out because my computer has been running slow for weeks, I found this site and followed all steps so far such as the spyware and antivirus recommended. Trend Micro PCcillin that I use must be crap as the ewido program found 5 or 6 problems that were missed. I'm not sure if everythings fixed and it still seems slow so If someone could check myHijack this logfile, I'd really appreciate it. Also any advice on startup processes that I dont need and how to streamline this so its quicker would be great too! Have attached ewido log and hijackthis log.......

---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 20:38:45, 12/07/2005
+ Report-Checksum: 71ABFAB1

+ Scan result:

C:\Documents and Settings\Steve\Cookies\steve@tribalfusion[1].txt -> Spyware.Cookie.Tribalfusion : Cleaned with backup
C:\My Downloads\[PC game] Worms 3D + crack\worms 3d\Worms3D.exe -> Heuristic.Win32.Backdoor.IrcBot : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\calmp3l0006.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\WINDOWS\Downloaded Program Files\CONFLICT.1\calmp3l0006.exe -> Heuristic.Win32.Dialer : Cleaned with backup
C:\WINDOWS\system32\__delete_on_reboot__winvbie.dll -> Spyware.Visua : Cleaned with backup


::Report End


Logfile of HijackThis v1.99.1
Scan saved at 20:54:17, on 12/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PsImSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\APVXDWIN.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\WebProxy.exe
C:\WINDOWS\system32\RAMASST.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\System32\wbem\wmiprvse.exe
C:\Documents and Settings\Steve\Desktop\hijackthis_199\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.systemaxpc.co.uk/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: {92E1B3F7-0546-421E-9835-904D25B7BA66} - {C4F147D7-BF25-488E-A12B-EFD43E7029BF} - C:\WINDOWS\system32\winvbie.dll (file missing)
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [APVXDWIN] "C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\APVXDWIN.EXE" /s
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\poker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.systemaxpc.co.uk/
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {3C200107-2959-4C6E-91B8-F6D911B398A8} (Driver_Detective_v43_Members.DD_v43) - http://www.drivershq...v43_Members.CAB
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{620E2554-D128-4D18-AC3A-39F4DC914547}: NameServer = 62.241.162.200 158.43.240.3
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Panda Function Service (PAVFNSVR) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavFnSvr.exe
O23 - Service: Panda Pavkre (Pavkre) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\Pavkre.exe
O23 - Service: Panda PavProt (PavProt) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PavProt.exe
O23 - Service: Panda Process Protection Service (PavPrSrv) - Panda Software - C:\Program Files\Common Files\Panda Software\PavShld\pavprsrv.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Panda Preventium+ Service (PREVSRV) - Panda Software - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\prevsrv.exe
O23 - Service: Panda IManager Service (PSIMSVC) - Panda Software Internacional - C:\Program Files\Panda Software\Panda TruPrevent Personal 2005\PsImSvc.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
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#2
tampabelle

tampabelle

    Member 5k

  • Retired Staff
  • 6,363 posts
Hi Slystevo,


We are sorry to have missed your log due to heavy traffic.

I will help you clean your PC :tazz:

You have Panda and Trendmirco products installed on your PC. Please note that haveing more than one anti-virus software or firewalls doesnt offer any added protection to your PC. Infact the conflict between multiple such products can severely hamper the performance of your PC !!!!

Please uninstall one of the two anti-virus products !!!

Well looks like you did a pretty good job of cleaning up your PC !!! There are a few minor items which we need to fix.

Please print out these instructions or copy them into a text file on your Desktop for easy access.

During the fix, u will be asked to fix some entries, delete some files or uninstall sosme programs. If in case, you do not see those entries / files / programs, please make a note of it. Continue with the fix and in your next post please inform me of all deviations from the fix prescribed.

1. Download Programs

Please download these programs and save them in a new folder on your desktop -

CleanUp


2. Run Hijack This

Run Hijack This and click on scan. The following items need to be fixed -

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: {92E1B3F7-0546-421E-9835-904D25B7BA66} - {C4F147D7-BF25-488E-A12B-EFD43E7029BF} - C:\WINDOWS\system32\winvbie.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE


Close all windows other than Hijack This. Check the boxes next to above items and click on Fix checked.


Run CleanUp and delete all temp files including temporary internet files


Clear out the files in the Prefetch folder. Go to start> run> type into the box Prefetch and delete all the files in that folder. Dont delete the folder, only the files in it !!!!!!!!


Reboot the PC in Normal Mode.


Please visit Panda and do an online scan. Save the scan report.

Run Hijack This and post a fresh HJT log along with Panda scan report.
  • 0

#3
slystevo

slystevo

    Member

  • Topic Starter
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  • 29 posts
Thanks for this! I Did as you said and have attached results of panda scan and hijackthis. I also have ewidu antivirus running , should I uninstall this too?


Panda ActiveScan log:

Adware:adware/savenow No disinfected HKEY_LOCAL_MACHINE\SOFTWARE\CLASSES\MAGNET
Adware:adware/brilliantdigitalNo disinfected HKEY_CLASSES_ROOT\Interface\{48E59292-9880-11CF-9754-00AA00C00908}

HiJackthis log:

Logfile of HijackThis v1.99.1
Scan saved at 18:03:57, on 20/07/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\brsvc01a.exe
C:\WINDOWS\System32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE
C:\PROGRA~1\TRENDM~1\INTERN~1\PccGuide.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe
C:\Program Files\HP DVD\Umbrella\DVDTray.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe
C:\Program Files\Lexmark 5200 series\lxbtbmon.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINDOWS\system32\RAMASST.exe
C:\Program Files\Outlook Express\msimn.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Poker Trainer\PokerTrainer.exe
C:\Program Files\PacificPoker\Utils\Poker.exe
C:\Documents and Settings\Steve\Desktop\hijackthis_199\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.systemaxpc.co.uk/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Camera Detector] C:\PROGRA~1\ACDSYS~1\DEVDET~1\DEVDET~1.EXE -autorun
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [NVMixerTray] "C:\Program Files\NVIDIA Corporation\NvMixer\NVMixerTray.exe"
O4 - HKLM\..\Run: [DVDTray] "C:\Program Files\HP DVD\Umbrella\DVDTray.exe"
O4 - HKLM\..\Run: [DVDBitSet] "C:\Program Files\HP DVD\Umbrella\DVDBitSet.exe" /NOUI
O4 - HKLM\..\Run: [Lexmark 5200 series] "C:\Program Files\Lexmark 5200 series\lxbtbmgr.exe"
O4 - HKLM\..\Run: [LXBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXBTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: RAMASST.lnk = C:\WINDOWS\system32\RAMASST.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Poker.com - {6FDD5236-C9F0-49ef-935D-385F5E21991A} - C:\Program Files\Poker.com\poker.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\WINDOWS\System32\shdocvw.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.systemaxpc.co.uk/
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {3C200107-2959-4C6E-91B8-F6D911B398A8} (Driver_Detective_v43_Members.DD_v43) - http://www.drivershq...v43_Members.CAB
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {82F2D6B2-6C58-4404-A930-9DB0FD90D4B1} (Driver_Detective_v43_Non_Member.DD_v43) - http://www.drivershq..._Non_Member.CAB
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{620E2554-D128-4D18-AC3A-39F4DC914547}: NameServer = 62.241.162.200 158.43.240.3
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Unknown owner - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxbt_device - Lexmark International, Inc. - C:\WINDOWS\system32\lxbtcoms.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\PcCtlCom.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~1\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~1\tmproxy.exe
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#4
tampabelle

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Hi Slystevo,


If I am not mistaken, you have downloaded the trial version of Ewido. After the expiry of trial date, you will not be getting automatic updates. You will have to get the updates on a manual basis. A host of other featrues also would not be available to you with the trial product.

It is better for you to configure Ewido so as to prevent it from running at start-up and remaining memory resident. You can keep the product and use it to scan your PC on regular intervals.

Your log looks clean !!!

Do you have any issues with your PC ????
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#5
slystevo

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Seems much better, thanks! Outlook express actually opened first time and I didn't have to wait 5 minutes for all startup processes to load before I could do anything, so fingers crossed, Its now sorted for good. Thanks very much for your help. I've been very impressed with everything to do with the site and can't believe its free! Keep up the good work. One final question if thats ok..... I seem to have about 50 processes running at a time and looking through some other hijackthis logs, other users seem to have a lot less. Is this a lot, and how can I tell which processes are neccessary and which aren't? Would this many processes cause a problem? Thanks
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#6
tampabelle

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Hi Slystevo,


The number of processes running at any given point of time depend on how many programs are running, the settings on your PC, kind of software / hardware installed and how efficiently it is set up !!!

It is perfectly normal to have 50 processes running. I believe that I am running a lean machine with about 45 processes. It is very difficult to predetermine which processes are necessary and which are not. Ending a process without thorough understanding can destabilize your PC.


CONGRATULATIONS !!!!!!!! Your PC is clean :tazz:



I would recommend the following steps to keep your PC clean (especially Step 8 now that your PC is clean) –

PREVENTIVE MEASURES FOR FUTURE

Operating System
1. Keep the Windows and Internet Explorer updated with the latest fixes. These fixes are available free from Microsoft. Click on Tools in the IE menu bar and then on Windows update. You can also use the following links

Windows security and critical updates
Internet Explorer security and critical updates

Also ensure that automatic updates are enabled for faster updation of the system.
(Right click on My Computer on your desktop, properties and Automatic Updates tab.


Anti-Virus Software
2. Keep your Anti-virus program updated with the latest definitions. Some of the common anti-virus programs in use are :

Norton Anti-Virus
McAfee Anti-Virus
AVG Anti-Virus --- freeware
Avast Home Edition --- freeware

Use only one anti-virus program as multiple such programs can create conflicts between themselves and severely hamper the performance of your PC.


Firewall
3. You should also have a good firewall. Here are 3 free ones available for personal use:
Sygate Personal Firewall, Kerio Personal Firewall, ZoneAlarm


Internet Browsers
4. Have robust explorer settings. It is preferable to use an internet browser other that IE as most of the malware is targetted at IE. In case you prefer to use IE, then download a list of innocent looking but harmful websites from IE-Spyad and install it on ur PC. IE-SPYAD puts over 5000 sites in your internet explorer's restricted zone, so you'll be protected when you visit innocent-looking sites that aren't really innocent at all.

Some alternate browsers I suggest are Firefox Mozilla Browser and Opera

Ensure that Security level, irrespective of whichever browser you use, is set at Medium or higher, restrict the usage of cookies and activeX components.


Spyware Protection
5. Have a wall of protection against spyware / adware by installing SpywareBlaster and SpywareGuard.

SpywareBlaster and SpywareGuard are by JavaCool and both are free programs.
SpywareBlaster will prevent spyware from being installed and consumes no system resources.
SpywareGuard offers realtime protection from spyware installation and browser hijack attempts. Both have free ongoing updates.


Spyware Removers
6. Install programs for scanning for malware and uninstalling them. Two of the best programs, both are freeware, are :

Spybot Search & Destroy - A powerful tool which can search and annhilate nasties that make it onto your system. Now with an Immunize section that will help prevent future infections.

AdAware SE Personal Edition - Another very powerful tool which searches and kills nasties that infect your system. AdAware and Spybot Search & Destroy compliment each other very well.


Regular Maintenance of PC
7. Finally, invest some time for regular maintenance of your PC. Delete the temporary Internet files, temporary files, cookies etc. Click on Start button, Programs, Accessories, System Tools and run the program Disk Cleanup. Follow the instructions.

An alternate freeware software which can be used is CleanUp.

Keep your Registry clean. My favourite software is Registry First Aid. This is not a freeware but a trial version can be downloaded.


System Restore Points
8. Since your PC is currently clean, create a system restore point. A system restore would enable you to revert to the settings on the PC when the restore point was created. It is also a good idea to flush all earlier system restore points which may be containing infected files.

A. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

B. Restart your computer.

C. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.


Go ahead and enjoy a clean PC !!!!!!!!!!!!!
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#7
tampabelle

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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