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First, I appreciate this fantastic website. I have referenced it several times and found great success. This is my first post. Despite running Ad-aware constantly, having a pop-up blocker installed and Norton Antivirus active, I am constantly getting Malware. My post is three-fold.

First, I want to make sure all the "reminants" are removed (i.e. I deleted Media Gateway and see that it is still in the HijackThis log) What should I do to follow-up?
Here is a summary of what I have done for reminant review:
Media Gateway--deleted the directory manually
180searchassistant--deleted the directory manually
ProSiteFinder--deleted the directory manually

Second, I am getting media.adrevolver.com popups and Poker sites pop-ups dispite attempt to remove it with Ad-aware and Norton. I have run "Clean-up" and was unhappy that it deleted some files in my temp directory--oops... And I have run Ad-aware SE, a couple of times. Suggestions? Attached is my log...

Lastly, I would like advice on how to prevent these from slipping thru my pop-up blocker, my firewall (I think I have one) and my virus protection. Is my software not powerful enough?

I appreciate any help!


Logfile of HijackThis v1.99.1
Scan saved at 8:46:24 PM, on 7/12/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\entb\sase.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink...ton/search.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: SrchHook Class - {44F9B173-041C-4825-A9B9-D914BD9DCBB3} - C:\Program Files\EarthLink TotalAccess\ElnIE.dll
O2 - BHO: (no name) - {00000000-0000-403C-83F3-14D5FAC35E58} - C:\Program Files\ProSiteFinder\ProSiteFinder.dll (file missing)
O2 - BHO: EarthLink Popup Blocker - {4B5F2E08-6F39-479a-B547-B2026E4C7EDF} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O2 - BHO: (no name) - {4F41B8C0-2155-24F5-0044-5A00BBB88C9C} - C:\WINDOWS\System32\dses.dll
O2 - BHO: (no name) - {7A28582F-CDE6-904B-BD1E-BFEE8580BDCF} - C:\WINDOWS\System32\hkboa.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D2074146-8ADF-D873-D0E4-A50FABE74EC6} - C:\WINDOWS\System32\ktsn.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: EarthLink Toolbar - {D7F30B62-8269-41AF-9539-B2697FA7D77E} - C:\Program Files\EarthLink TotalAccess\PnEL.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [A70F6A1D-0195-42a2-934C-D8AC0F7C08EB] rundll32.exe E6F1873B.DLL,D9EBC318C
O4 - HKLM\..\Run: [98D0CE0C16B1] rundll32.exe D0CE0C16B1,D0CE0C16B1
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [ProSiteFinder] C:\Program Files\ProSiteFinder\prositefinder.exe
O4 - HKLM\..\RunOnce: [InstallShieldSetup] C:\PROGRA~1\INSTAL~1\{21DDC~1\setup.exe -rebootC:\PROGRA~1\INSTAL~1\{21DDC~1\reboot.ini -l0x9
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [Cckx] C:\WINDOWS\System32\fast.exe
O4 - HKCU\..\Run: [E6TaskPanel] "C:\Program Files\EarthLink TotalAccess\TaskPanl.exe" -winstart
O4 - HKCU\..\Run: [Esot] C:\Program Files\entb\sase.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download with &DAP - C:\PROGRA~1\DAP\dapextie.htm
O8 - Extra context menu item: Download &all with DAP - C:\PROGRA~1\DAP\dapextie2.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Run DAP - {669695BC-A811-4A9D-8CDF-BA8C795F261C} - C:\PROGRA~1\DAP\DAP.EXE
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c15.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = (User Removed)
O17 - HKLM\Software\..\Telephony: DomainName = (User Removed)
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = (User Removed)
O20 - Winlogon Notify: draw32 - C:\WINDOWS\SYSTEM32\draw32.dll
O23 - Service: C-DillaSrv - C-Dilla Ltd - C:\WINDOWS\System32\DRIVERS\CDANTSRV.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
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Hi ck-man and Welcome to GeekstoGo!

Atribune has been nice enough to design a fix for the particular infection you have!

There will be some leftovers to contend with but these Instructions should eliminate the primary infection!

You have a Haxdoor Backdoor Trojan which requires some tools to get rid of.
  • First, download HDFix from here
  • After it is downloaded, create a new folder on your desktop called "HDFix" and extract all the files into the newly created folder.
  • Next, download CleanUp! Install it, but do not run it yet.
  • Boot into safe mode: Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.
  • Locate the HDFix folder on your desktop, open it, and double-click "hdfix.bat"
  • A log will be produced which you can close out of.
  • Then run HijackThis again, close any open windows and browsers and fix these:
    HJT items here
  • Run CleanUp! and let it clean your computer of temp files. Decline when it asks you to log off.
  • Restart your computer into normal mode and run at least one of the following free, online virus scans:
  • Restart your computer one last time and post a new HijackThis log, as well as the HSFix log which is located at C:/hslog.txt

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No success! :tazz:

The HDFix bat deleted something required for my computer to start up.

I ran the bat file and answered Y to a prompt to access the directory (system 32, I think) the command line keep reading "access denied" for several of the items.

The log generated the txt file you mentioned. When I exited the menu, my screen was black except for the "safe mode" labels.

I had no desktop or any way of running Hijack this. I had not option but to re-boot. I tried rebooting in safe mode again. Once I selected the safemode option I got an error indicated:

"windows root > \system32\hal.dll" was either missing or corrupt and should be installed.

I tried rebooting in normal mode and got the same error message.

I didn't make a boot disc and will see if I that helps at least get me onto the computer.

Your quick reply is appreciated as now I have to use another computer to communicate.

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Access the recovery console


At the top type bootcfg /rebuild and press enter

answer yes any prompts it gives

Edited by Cretemonster, 14 July 2005 - 06:28 AM.

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Do I need my windows CD?
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