[Swavey]

Dear geeks:

The CoolWeb malware cannot be deleted by adAware & spy-bots
Now its time to try HJT.
I would appreciate any help you can give me.

I'm including my HJT log below.

Thanks,

Swavey
-----------------------------------------------------------------------------------------------

Logfile of HijackThis v1.99.1
Scan saved at 21:58:56, on 2005-07-12
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Bob\Bureau\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0B77FF22-21C3-2FA8-F0A7-72B317927ADE} - C:\WINDOWS\system32\iexn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Pages liées - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Pages similaires - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Version de la page actuelle disponible dans le cache Google - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c11.cab
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\System32\NavLogon.dll
O21 - SSODL: eplrr - {633E4A3B-7D0B-4A88-8F43-E3EDEBE57760} - C:\WINDOWS\System32\eplrr3.dll (file missing)
O21 - SSODL: NTDBGTOOL - {7327EA5E-6485-43EB-ABEE-D95F354B682C} - C:\WINDOWS\System32\setusser.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: KDE - Unknown owner - C:????
(file missing)
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

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Lets get this show on the road..

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

Next we will need to download a few tools that will help us in the removal of your problems. Save all of these files somewhere you will remember like to the Desktop.

Download about:buster by RubbeRDuckY HERE
Download CWShredder Here.
Download SpSeHjfix Here.

Download a free 14 day trial of ewido from the link below. Install it and start it up. Follow the prompts to upgrade it, then close it down.

ewido

Please download Cleanup from here:
Cleanup. Do not run it yet.

Set PC to show hidden files (click link if you do not know how)LINK

Unzip SpSeHjfix to its own folder (ie c:\SpSeHjfix)

Run the CleanUp! installer. You dont need to do anything with it right now.

Update About:Buster

• Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
• Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
• Click "OK" at the prompt with instructions.
• Click "Update" and then "Check For Update" to begin the update process.
• If any updates exist please download them by clicking "Download Update" then click the X to close that window.
• Now close About:Buster

Update CWShredder

• Open CWShredder and click I AGREE
• Click Check For Update
• Close CWShredder

Click Start > Run > and type in:

services.msc

Click OK.

In the services window find: Service: KDE
Rightclick and choose "Properties". On the "General" tab under "Service Status" click the "Stop" button to stop the service. Beside "Startup Type" in the dropdown menu select "Disabled". Click Apply then OK.

Exit the Services utility.

Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:

• Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
• Click Yes to allow it to shutdown explorer.exe.
• It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
• When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
• Reboot your computer into safe mode again

Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Now run SpSeHjfix. A log will be saved in the same folder that you put the exe into. Please post the results of that log in your next reply.

Warning Note: On a few occasions it has been reported that after using the SPSEHjfix you cannot open Internet Explorer. To fix this, go into Control Panel >Internet Options >Programs & press reset web settings, then you can set your home page to what you want on the general tab.

Then please run Ewido, and run a full scan. This may take some time, so go grab a coffee. Once it finds the first issue tick the box for all. Post the log from the scan here for me.

Now scan with HJT and check the following entries if they are there. Some may have been removed by earlier procedures.

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\jgmri.dll/sp.html#98809
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {0B77FF22-21C3-2FA8-F0A7-72B317927ADE} - C:\WINDOWS\system32\iexn.dll
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windup.../bridge-c11.cab
O21 - SSODL: eplrr - {633E4A3B-7D0B-4A88-8F43-E3EDEBE57760} - C:\WINDOWS\System32\eplrr3.dll (file missing)
O21 - SSODL: NTDBGTOOL - {7327EA5E-6485-43EB-ABEE-D95F354B682C} - C:\WINDOWS\System32\setusser.dll
O23 - Service: KDE - Unknown owner - C:????
(file missing)


Ensure no windows open except HJT and click FIX CHECKED.

now using windows explorer locate the following files/folders and delete them if present.

C:\WINDOWS\jgmri.dll/sp.html
C:\WINDOWS\system32\iexn.dll
C:\WINDOWS\System32\eplrr3.dll
C:\WINDOWS\System32\setusser.dll

Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files.

Reboot your computer into normal windows.

Run this online virus scan: ActiveScan - Save the results from the scan to post back

Carry out another HJT scan and post the log back here, with the other logs, so we can sort out any remnants

[Swavey]

Thanks usetobe.
Looks like a long way to get back to a clean computer

It is early in the morning and i prepare myself to go to work.
I will make the job later tonite and let you know.

thanks again.

Swavey