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Family computer is sick


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#1
DoctorZaius

DoctorZaius

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Multiple users, most not internet/computer savvy. Symptoms: Very slow internet performance, lots of popups. I just ran Spybot and AdAware and they found a ton of problems. I then ran Hijackthis, here is the log. Any help would be appreciated.

Logfile of HijackThis v1.98.2
Scan saved at 11:00:00 AM, on 10/17/2004
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\mspmspsv.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\WUSB11 WLAN Monitor\WUSB11B.exe
C:\WINNT\system32\pfayvkn.exe
C:\WINNT\system32\LzioMediaUpdater.exe
C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe
C:\WINNT\QuickBrowser.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Windows SyncroAd\SyncroAd.exe
C:\Program Files\Windows SyncroAd\WinSync.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINNT\system32\clewid.exe
C:\PROGRA~1\Web Offer\wo.exe
C:\WINNT\system32\??chost.exe
C:\PROGRA~1\COMMON~1\tsa\tsm.exe
C:\WINNT\system32\dmaet35.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\COMMON~1\tsa\ts.exe
C:\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://channels.aimt.../aimtoolbar.jsp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50140
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://channels.aimt.../aimtoolbar.jsp
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-BFA1-D7EE6696B865} - (no file)
O2 - BHO: (no name) - {00000000-0000-47c5-A90F-2CDE8F7638DB} - (no file)
O2 - BHO: (no name) - {000E6ED5-E3FC-4c93-99E9-D38D2A9F9B09} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\system32\lmf32.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINNT\system32\msbe.dll
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-A1E4-EA6FA787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrscuz3.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [WUSB11B.exe] C:\Program Files\WUSB11 WLAN Monitor\WUSB11B.exe
O4 - HKLM\..\Run: [UQ] c:\documents and settings\valued customer\local settings\temp\UQ.exe
O4 - HKLM\..\Run: [hpsysconf1] C:\WINNT\system32\pfayvkn.exe
O4 - HKLM\..\Run: [LzioMediaUpdater] C:\WINNT\system32\LzioMediaUpdater.exe
O4 - HKLM\..\Run: [Bakra] C:\WINNT\system32\IEHost.exe
O4 - HKLM\..\Run: [he3bbcff] rundll32.exe C:\WINNT\system32\he3bbcff.dll,EnableRunDLL32
O4 - HKLM\..\Run: [icddefff] rundll32.exe C:\WINNT\system32\icddefff.dll,EnableRunDLL32
O4 - HKLM\..\Run: [ielcaabe] rundll32.exe C:\WINNT\system32\ielcaabe.dll,EnableRunDLL32
O4 - HKLM\..\Run: [NAV CfgWiz] C:\PROGRA~1\NORTON~1\Cfgwiz.exe /R
O4 - HKLM\..\Run: [AVG_CC] C:\PROGRA~1\Grisoft\AVG6\avgcc32.exe /STARTUP
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [iel2cde8] rundll32.exe C:\WINNT\system32\ielcaabe.dll,EnableRunDLL32
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [QBRSR] C:\WINNT\QuickBrowser.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [he3e3fc4] rundll32.exe C:\WINNT\system32\he3bbcff.dll,EnableRunDLL32
O4 - HKLM\..\Run: [towfezv] C:\WINNT\Lbczxs.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [us5h3tl] clewid.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Wtrr] C:\Documents and Settings\Valued Customer\Application Data\fe??.exe
O4 - HKCU\..\Run: [Zwan] C:\WINNT\system32\??chost.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - HKCU\..\Run: [fBunRjJpl] dmaet35.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINNT\system32\msjava.dll
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\system32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\system32\ms.exe (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O10 - Unknown file in Winsock LSP: c:\winnt\system32\calsp.dll
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...1613117fb4ea0f9
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://jcs.chat.dcn....v45/yacscom.cab
O16 - DPF: {2FD74BEC-AA17-49C0-A74E-3B20BE946496} - http://www.cursorzon...e_bundle_p3.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {80DD2229-B8E4-4C77-B72F-F22972D723EA} (AvxScanOnline Control) - http://www.bitdefend...bitdefender.cab
O16 - DPF: {986DDE35-E955-11D0-A707-000000521958} - http://69.56.176.75/webplugin.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-mo...abs/budicon.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.over...com/WildApp.cab
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#2
admin

admin

    Founder Geek

  • Administrator
  • 24,504 posts

I just ran Spybot and AdAware and they found a ton of problems. I then ran Hijackthis, here is the log

Hi DoctorZaius, welcome to Geeks to Go! <_< Well Done!

Please go offline, close all browsers and any open Windows, making sure that only HijackThis is open. Scan and when it finishes, put an X in the boxes, only next to these following items, then click fix checked.
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch...spx?tb_id=50140
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - _{20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: (no name) - {00000000-0000-0000-BFA1-D7EE6696B865} - (no file)
O2 - BHO: (no name) - {00000000-0000-47c5-A90F-2CDE8F7638DB} - (no file)
O2 - BHO: (no name) - {000E6ED5-E3FC-4c93-99E9-D38D2A9F9B09} - (no file)
O2 - BHO: LinkTracker Class - {6A6E50DC-BFA8-4B40-AB1B-159E03E829FD} - C:\WINNT\system32\lmf32.dll
O2 - BHO: (no name) - {D848A3CA-0BFB-4DE0-BA9E-A57F0CCA1C13} - (no file)
O2 - BHO: ADP UrlCatcher Class - {F4E04583-354E-4076-BE7D-ED6A80FD66DA} - C:\WINNT\system32\msbe.dll
O3 - Toolbar: PowerSearch - {4E7BD74F-2B8D-469E-A1E4-EA6FA787AD2D} - C:\PROGRA~1\POWERS~1\Toolbar\pwrscuz3.dll (file missing)
O4 - HKLM\..\Run: [UQ] c:\documents and settings\valued customer\local settings\temp\UQ.exe
O4 - HKLM\..\Run: [hpsysconf1] C:\WINNT\system32\pfayvkn.exe
O4 - HKLM\..\Run: [LzioMediaUpdater] C:\WINNT\system32\LzioMediaUpdater.exe
O4 - HKLM\..\Run: [Bakra] C:\WINNT\system32\IEHost.exe
O4 - HKLM\..\Run: [he3bbcff] rundll32.exe C:\WINNT\system32\he3bbcff.dll,EnableRunDLL32
O4 - HKLM\..\Run: [icddefff] rundll32.exe C:\WINNT\system32\icddefff.dll,EnableRunDLL32
O4 - HKLM\..\Run: [ielcaabe] rundll32.exe C:\WINNT\system32\ielcaabe.dll,EnableRunDLL32
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [iel2cde8] rundll32.exe C:\WINNT\system32\ielcaabe.dll,EnableRunDLL32
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKLM\..\Run: [QBRSR] C:\WINNT\QuickBrowser.exe
O4 - HKLM\..\Run: [VBouncer] C:\PROGRA~1\VBouncer\VirtualBouncer.exe
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\Program Files\Windows SyncroAd\SyncroAd.exe
O4 - HKLM\..\Run: [he3e3fc4] rundll32.exe C:\WINNT\system32\he3bbcff.dll,EnableRunDLL32
O4 - HKLM\..\Run: [towfezv] C:\WINNT\Lbczxs.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [us5h3tl] clewid.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [Wtrr] C:\Documents and Settings\Valued Customer\Application Data\fe??.exe
O4 - HKCU\..\Run: [Zwan] C:\WINNT\system32\??chost.exe
O4 - HKCU\..\Run: [Tsa] C:\PROGRA~1\COMMON~1\tsa\tsm.exe
O4 - HKCU\..\Run: [fBunRjJpl] dmaet35.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O9 - Extra button: (no name) - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\system32\ms.exe (file missing)
O9 - Extra 'Tools' menuitem: MaxSpeed - {120E090D-9136-4b78-8258-F0B44B4BD2AC} - C:\WINNT\system32\ms.exe (file missing)
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windup...1613117fb4ea0f9
O16 - DPF: {2FD74BEC-AA17-49C0-A74E-3B20BE946496} - http://www.cursorzon...e_bundle_p3.cab
O16 - DPF: {986DDE35-E955-11D0-A707-000000521958} - http://69.56.176.75/webplugin.cab
O16 - DPF: {E0CE16CB-741C-4B24-8D04-A817856E07F4} (IObjSafety.DemoCtl) - http://cabs.media-mo...abs/budicon.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.over...com/WildApp.cab

Please reboot into safe mode - How do I boot into "Safe" mode?.
Be sure you're able to view hidden files, and remove the following files in bold (if found):
C:\WINNT\system32\lmf32.dll
C:\WINNT\system32\msbe.dll
C:\WINNT\system32\pfayvkn.exe
C:\WINNT\system32\LzioMediaUpdater.exe
C:\WINNT\system32\IEHost.exe
C:\WINNT\system32\he3bbcff.dll
C:\WINNT\system32\icddefff.dll
C:\WINNT\system32\ielcaabe.dll
C:\Program Files\WildTangent <- this folder
C:\WINNT\system32\ielcaabe.dll
C:\Program Files\TV Media <- this folder
C:\WINNT\QuickBrowser.exe
C:\PROGRAM FILES\VBouncer <- this folder
C:\Program Files\Viewpoint <- this folder
C:\Program Files\Windows SyncroAd <- this folder
C:\WINNT\Lbczxs.exe
C:\WINNT\system32\clewid.exe
C:\PROGRAM FILES\Web Offer <- this folder
C:\Documents and Settings\Valued Customer\Application Data\fe??.exe
C:\WINNT\system32\??chost.exe
C:\PROGRAM FILES\COMMON FILES\tsa<- this folder
C:\WINNT\system32\dmaet35.exe

Please delete your temporary files. Double Click My Computer (WinXP: Navigate to Start --->My Computer)
You will see an icon representing your harddrive (most likely C: Drive) Right Click on the hard drive icon and click Properties at the
bottom of the fly out window. One the very first tab (General) you will see a button labeled "Disk Cleanup"...click that button.
Make sure the following are checked:
Downloaded Program Files
Temporary Internet Files and
Recycle Bin

Click OK and Disk Cleanup will delete those files for you.

Reboot your PC.

If you would please, rescan with HijackThis and post a fresh log in this same topic, and let us know how your system's working. :D
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