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TCP/IP CP reported error 31


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#1
prussia

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Hi,

I am hoping I am posting this in the appropriate forum ....

For the past few weeks whenever I connect to the internet I receive an error message "TCP/IP CP reported error 31: a device attached to the system is not functioning".

I can click on redial and it then connects ok - but I was wondering if anyone has any suggestions on how I can fix this annoying problem.

Let me know if you require further info and thanks in advance for any help.
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#2
darth_ash

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Can u name the network devices u hav?
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#3
samiko

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are you talking about a modem? it might not have inialised at the begining. Check the driver for your OS and see if you can update it.
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#4
prussia

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darth_ash:
When you say network devices I am not 100% sure on what you need but my computer is HP Pavilion zv5000 Notebook and I use a D-Link DSL-200 Modem.

samiko:
I click on "dial" to connect to the internet - it comes up "dialling" and then say "verifying username and password" and then brings up the error "TCP/IP CP reported error 31: a device attached to the system is not functioning".
I then click on "ok" and it connects to the Internet ok.

It is not a major problem but is just annoying - it is a only a problem I have had in the past few weeks (and I can't think of anything I have installed or removed around the time this error message started occuring).
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#5
samiko

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my advice is trying to re-install the driver for your modem.
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#6
prussia

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samiko:
Just reinstalled the driver for the modem - rebooted - and still have the same problem - any other suggestions ??
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#7
samiko

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what OS do you have? 2000?
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#8
prussia

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Windows XP SP2
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#9
samiko

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I found this link from the official vendor MS

http://support.micro....com/?id=824414

hope it works.
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