[tampabelle]

Hi Christa,

One of my colleagues suggested that we try a few options. Lets do this first -


Start > Run > cmd
sfc /scannow
There will be a prompt for the XP cd
sfc - system file checker, retrieves the correct version of the file from %Systemroot%\System32\Dllcache or the Windows installation source files, and then replaces the incorrect file.

If you want to see what was replaced, right click My Computer > manage, expand event viewer > system.

System File Checker (sfc)

Scans and verifies the versions of all protected system files after you restart your computer.

[Advertisements]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.

[tampabelle]

Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.