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desktop problem :( [RESOLVED]


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#1
jnj637

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I was searching google to try and find a solution to my problem and came across this site.. :tazz:
hopefully my problem isn't too serious.. and hopefully you guys can help seeing as i have tried everything else...
I had a lot of spyware but managed to remove it from what i can see..
I also had a wininet.dll bloodhound virus and managed to get rid of it by updating to the windows service pack 2..

however.. my desktop still seems to be messed up when i go to the desktop properties only 3 tabs show up as shown in the screenshot.. and i have tried everything but can't get it back to normal..

Posted Image


And heres my HijackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 4:42:51 PM, on 7/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Sony\HotKey Utility\HKserv.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Sony\HotKey Utility\HKWnd.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Hijack This\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [HKSERV.EXE] C:\Program Files\Sony\HotKey Utility\HKserv.exe
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O12 - Plugin for .mpeg: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin3.dll
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe



any help would be appreciated.. thanks guys
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#2
Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.


Download the following reg file to your desktop by right clicking on the link, and selecting save as.

http://www.bleepingc...g/smitfraud.reg

Once it has downloaded, double-click on the smitfraud.reg file on your desktop and when it asks if you would like to merge the data, click on the Yes button.

Reboot your computer and you should now be able to change your desktop settings back to how you would like it. If your desktop still looks strange, go into your display properties and click on the Themes tab. Change the theme to Windows XP and you will now be using the default Windows XP settings. Then change them as you see fit.

Let me know how it works out.
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#3
jnj637

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hey.. i tried that and it works!
everything seems to be normal again :tazz:

Much appreciation for the help.. thanks!!
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#4
Buckeye_Sam

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Glad I could help. :tazz:
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#5
Buckeye_Sam

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :tazz:

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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