[IrishLad]

Here is my hijackthis log, rdriv.sys is in my system32 folder, Norton is detecting it and deleting it, but it keeps coming back.
Logfile of HijackThis v1.99.1
Scan saved at 4:16:04 PM, on 7/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Symantec AntiVirus\DoScan.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Trevor\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...er/fix_homepage
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~2\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~2\tools\iesdpb.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: Local Security Authority System Service (Local Security Authority System) - Unknown owner - C:\WINDOWS\lsass.exe
O23 - Service: Microsoft Configuration Loader - Unknown owner - C:\WINDOWS\svchost.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: wutgnezlvuhy (uhdozjel5) - Unknown owner - C:\WINDOWS\system32\qmfwidqm5.exe (file missing)

Edited by IrishLad, 14 July 2005 - 06:36 PM.

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I'm working on your log, as soon as another staff member reviews it I'll post a reply. Thank you for your patience.

[OwNt]

I'm working on your log, as soon as another staff member reviews it I'll post a reply. Thank you for your patience.

[OwNt]

Hello, IrishLad! I'll be helping you today.

Please follow all instructions as specified. Print these instructions to ensure all are followed.

Please download the following programs, but do not run them yet:

* rdrivRem.zip

• Unzip it to your desktop.

* Ewido Security Suite

• Install ewido security suite
• Launch ewido, there should be a big E icon on your desktop, double-click it.
• The program will prompt you to update click the OK button
• The program will now go to the main screen
• You will need to update ewido to the latest definition files.
• On the left hand side of the main screen click update
• Click on Start
• The update will start and a progress bar will show the updates being installed
• After the updates are installed exit Ewido.

* CleanUp!

• Install it.

* Killbox by Option^Explicit

• Save it to your desktop.

C:\WINDOWS\system32\qmfwidqm5.exe
C:\WINDOWS\svchost.exe
C:\WINDOWS\lsass.exe

Please copy those last 3 lines (Ctrl +C) and Paste (Ctrl +V) those into notepad. Save it to your desktop, we will use that notepad file later.

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight "Safe Mode" then hit enter.

1.) Please double-click rdrivRem.bat to run the program - follow the instructions on the screen. After it's complete, rdriv.txt will be created in the rdrivRem folder.

2.) Double-click the Ewido Security Suite icon to run the program.

• Click on scanner
• Click Complete System Scan
• Let the program scan the machine

While the scan is in progress you will be prompted to clean the first infected file it finds. Choose "clean", then put a check next to "Perform action on all infections" in the left corner of the box so you don't have to sit and watch Ewido the whole time. Click OK.

Once the scan has completed, there will be a button located on the bottom of the screen named Save report

• Click Save report
• Save the report to your desktop
• Exit Ewido

3.) Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

4.) After Cleanup! is finished, run HijackThis.

[*]Open HijackThis.
[*]Click the Config button.
[*]Click the Misc Tools button.
[*]Select Delete an NT service.
[*]Copy and paste the following into the box, click ok after each one.
uhdozjel5
Microsoft Configuration Loader
Local Security Authority System

[*]Click Ok.[/list]
After reboot, Open HiJackThis.

Place a check next to the following items, if found, and click FIX CHECKED:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://securityrespo...er/fix_homepage
O23 - Service: Local Security Authority System Service (Local Security Authority System) - Unknown owner - C:\WINDOWS\lsass.exe
O23 - Service: Microsoft Configuration Loader - Unknown owner - C:\WINDOWS\svchost.exe
O23 - Service: wutgnezlvuhy (uhdozjel5) - Unknown owner - C:\WINDOWS\system32\qmfwidqm5.exe (file missing)

Close HiJackThis.

5.) Run Killbox.exe.

* Select "Delete on Reboot".

* Open the notepad you saved earlier. Press CTRL + A to select all file paths in the notepad, then press CTRL + C which will copy all of them to the clipboard.

* Return to Killbox, go to the File menu, and choose "Paste from Clipboard".

* Click the red-and-white "Delete File" button. Click "Yes" at the Delete on Reboot prompt. Click "OK" at any "PendingRenameOperation" prompt. If your computer does not restart automatically, please restart it manually.

After computer has restarted continue with the rest of the instructions:

6.) Make sure your firewall is on. Make sure you can turn it off then turn it back on and that nothing is greyed out.
Also, Make sure your Anti-Virus program is working properly - you can turn on and off auto-protect, etc.

7.) Run BOTH of these online virus scans (NOT at the same time!):
ActiveScan
TrendMicro's HouseCall - check "Auto Clean"

Save the results from ActiveScan.

Note ANY problems, please.

I need you to post the contents of rdriv.txt, the log from Ewido, the log from ActiveScan, and a new HiJackThis log into this topic.