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Live Update - Norton AV '04


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#1
unknown error

unknown error

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Well im on another person's computer looking at it and noticed that norton has not been updated for quite some time [7/28/04].

Heres the update progress:

The following Symantec products and components are installed on your computer.
> Common Client Core
> LiveUpdate
> Norton AntiVirus Professional
> Norton AntiVirus Virus Definitions
> ScriptBlocking
> Subscription Services
> Symantec Common Driver: SymEvent
> Symantec Redirector
> Symantec Security Response Submission Software Updates
> Symantec Shared Components

Initializing...
Connecting to liveupdate.symantecliveupdate.com...

Downloading catalog file (1 of 16), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (2 of 16), catalog is up-to-date.
Downloading catalog file (3 of 16), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (4 of 16), catalog is up-to-date.
Downloading catalog file (5 of 16), catalog is up-to-date.
Downloading catalog file (6 of 16), catalog is up-to-date.
Downloading catalog file (7 of 16), catalog is up-to-date.
Downloading catalog file (8 of 16), catalog is up-to-date.
Downloading catalog file (9 of 16), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (10 of 16), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (11 of 16), catalog is up-to-date.
Downloading catalog file (12 of 16), catalog is up-to-date.
Downloading catalog file (13 of 16), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Downloading catalog file (14 of 16), complete.
Opening update list
The digital signature found on the catalog file has been signed by Symantec Corporation.
Processing update list
Opening update list
Processing update list
Unable to connect to host
LiveUpdate had an internal error while getting your updates. Your Symantec programs were not updated.

You should try getting updates at a later time. If LiveUpdate fails again with this error, you should re-install LiveUpdate.
LiveUpdate session is complete.


I've scanned with AVG, panda, and some others along with antispyware utilities. Any suggestions. Not sure if they still have the disk but ill look.

Edited by unknown error, 13 July 2005 - 10:36 PM.

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#2
peterm

peterm

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should re-install LiveUpdate.
this is in your own post
Have they paid the fees

Edited by peterm, 13 July 2005 - 10:48 PM.

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