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Internet explorer going crazy


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#1
flowergirl11354

flowergirl11354

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I have been trying to use the internet explorer 6 and everytime I try to open it,it closes up and I get a message from Mc affee that I had a trojan and it was removed. I bought a spyware removal and still I can t get it to work. I did the sfc /scannow I also went to reg and change the value to 0. help
Logfile of HijackThis v1.99.1
Scan saved at 9:29:29 AM, on 7/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Documents and Settings\rosa ray\Local Settings\Temporary Internet Files\Content.IE5\TCK3T9KX\SFUninstaller[1].exe
C:\Documents and Settings\rosa ray\Local Settings\Temporary Internet Files\Content.IE5\TCK3T9KX\SFUninstaller[1].exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\system32\iefg32.exe
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\interMute\SpySubtract\spysub.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN\MSNCoreFiles\MSN.EXE
C:\Documents and Settings\rosa ray\Local Settings\Temporary Internet Files\Content.IE5\LJZFY2O4\HijackThis[1].exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\owpkt.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\owpkt.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\owpkt.dll/sp.html#12047
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\owpkt.dll/sp.html#12047
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\owpkt.dll/sp.html#12047
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R3 - Default URLSearchHook is missing
O2 - BHO: Class - {01EBCE5B-9CE3-6F54-707D-17AF4A43EA22} - C:\WINDOWS\system32\ipsu32.dll
O2 - BHO: Class - {0341FA68-CA49-21F0-AEAB-96557DCC66DD} - C:\WINDOWS\javaus32.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Class - {0B7CF0C1-AE5A-B428-6229-E649815FF71C} - C:\WINDOWS\mfcmz32.dll
O2 - BHO: Class - {10CEAD4B-16A8-5B31-5CFD-A4413DCD0151} - C:\WINDOWS\system32\iesc32.dll
O2 - BHO: Class - {1F3C3714-CA96-D3D9-77F0-375ADE521DFA} - C:\WINDOWS\system32\sysel32.dll
O2 - BHO: Class - {27B4D80D-852F-D627-7068-BB04F8EA00BC} - C:\WINDOWS\sdkxw.dll
O2 - BHO: Class - {2E060147-D980-CDD2-64D5-AD18C7E395DE} - C:\WINDOWS\mfckr32.dll
O2 - BHO: Class - {3399E1A9-BC61-B7F1-035F-9058DEB31A24} - C:\WINDOWS\system32\winfh.dll (file missing)
O2 - BHO: Class - {33A44762-FECF-1651-1758-359F5E8ADCCA} - C:\WINDOWS\winwn32.dll (file missing)
O2 - BHO: Class - {36D56CF5-CF23-1488-CD96-F9DBE243522B} - C:\WINDOWS\system32\sdkmz32.dll (file missing)
O2 - BHO: Class - {499E19B2-6F56-DFF8-CF23-EB7565388036} - C:\WINDOWS\system32\atlsb.dll (file missing)
O2 - BHO: Class - {49DA8003-C8CB-CC5B-0B04-E2C0F0041037} - C:\WINDOWS\system32\sdkzg.dll
O2 - BHO: Class - {4B33972E-DEC1-88EB-5E8B-A204CB6352D3} - C:\WINDOWS\mfcud.dll (file missing)
O2 - BHO: Class - {56CEBCF1-61DF-21E9-D514-D3171D072D49} - C:\WINDOWS\sdkoj32.dll (file missing)
O2 - BHO: Class - {5E7CC15F-6447-9E5E-1684-8AFEB8203457} - C:\WINDOWS\system32\mfcma32.dll
O2 - BHO: Class - {68168C51-5D06-1BD5-7F02-7EE058EE88F5} - C:\WINDOWS\ntdz.dll
O2 - BHO: Class - {8C37CE85-E67C-F18B-CE91-D1A3DD83F51E} - C:\WINDOWS\javajq.dll
O2 - BHO: Class - {9AC3716D-F6C5-D1A0-21F4-72916D4D9B29} - C:\WINDOWS\iexw.dll (file missing)
O2 - BHO: Class - {CC22FEF2-3F13-D4D7-35C2-C66D30943149} - C:\WINDOWS\appmy32.dll
O2 - BHO: Class - {DFD3F77C-F0E1-9B49-2085-CA45461B06F4} - C:\WINDOWS\system32\atluj32.dll
O2 - BHO: Class - {E07FD04F-E092-C9B5-A202-F87B788C2C88} - C:\WINDOWS\sdkky32.dll (file missing)
O2 - BHO: Class - {E94FCD08-C403-83F4-4545-A76A66BD6CC4} - C:\WINDOWS\ipsq32.dll (file missing)
O2 - BHO: Class - {ECCFC5E3-D622-3E69-7884-827C0967AE85} - C:\WINDOWS\system32\ieqt32.dll
O2 - BHO: Class - {F1B29D9E-77D4-3911-26FA-4DF52CC3DF6D} - C:\WINDOWS\nttj.dll
O2 - BHO: Class - {F3241005-B86E-A45B-738E-C989795C2D44} - C:\WINDOWS\iehf.dll (file missing)
O2 - BHO: Class - {FE151F00-353B-C722-83B9-392A8A0FE913} - C:\WINDOWS\system32\ntzh.dll (file missing)
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [New.net Startup] rundll32 C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL,NewDotNetStartup -s
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iefg32.exe] C:\WINDOWS\system32\iefg32.exe
O4 - HKLM\..\RunOnce: [appok.exe] C:\WINDOWS\appok.exe
O4 - HKLM\..\RunOnce: [winum.exe] C:\WINDOWS\system32\winum.exe
O4 - HKLM\..\RunOnce: [javazg32.exe] C:\WINDOWS\system32\javazg32.exe
O4 - HKLM\..\RunOnce: [atlim.exe] C:\WINDOWS\atlim.exe
O4 - HKLM\..\RunOnce: [msng32.exe] C:\WINDOWS\system32\msng32.exe
O4 - HKLM\..\RunOnce: [addlw32.exe] C:\WINDOWS\system32\addlw32.exe
O4 - HKLM\..\RunOnce: [crrq.exe] C:\WINDOWS\system32\crrq.exe
O4 - HKLM\..\RunOnce: [msqx.exe] C:\WINDOWS\msqx.exe
O4 - HKLM\..\RunOnce: [ntva32.exe] C:\WINDOWS\system32\ntva32.exe
O4 - HKLM\..\RunOnce: [appot32.exe] C:\WINDOWS\appot32.exe
O4 - HKLM\..\RunOnce: [msun.exe] C:\WINDOWS\msun.exe
O4 - HKLM\..\RunOnce: [mszk32.exe] C:\WINDOWS\system32\mszk32.exe
O4 - HKLM\..\RunOnce: [ntnm.exe] C:\WINDOWS\system32\ntnm.exe
O4 - HKLM\..\RunOnce: [mscb.exe] C:\WINDOWS\mscb.exe
O4 - HKLM\..\RunOnce: [nthv32.exe] C:\WINDOWS\system32\nthv32.exe
O4 - HKLM\..\RunOnce: [appmz32.exe] C:\WINDOWS\system32\appmz32.exe
O4 - HKLM\..\RunOnce: [msrt.exe] C:\WINDOWS\system32\msrt.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\spysub.exe
O8 - Extra context menu item: &Search - http://bar.mywebsear...?p=ZCxdm492YYUS
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O10 - Hijacked Internet access by New.Net
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....467&clcid=0x409
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...up1.0.0.8-2.cab
O16 - DPF: {20048BB3-DB68-11CF-9CAF-00AA006CB425} (007installer Control) - http://download.007g...es/msnnames.cab
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F98} - http://www.miniclip....pGameLoader.dll
O16 - DPF: {288C5F13-7E52-4ADA-A32E-F5BF9D125F99} (CR64Loader Object) - http://www.miniclip....pGameLoader.dll
O16 - DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} (DownloadManager Control) - http://dlmanager.aka...vex-2.0.2.7.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.micr...ActiveX/odc.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp...ads/sysinfo.cab
O16 - DPF: {4E7BD74F-2B8D-469E-D0FC-E57AF4D5FA7D} - http://www2.verizon....oolbar/vzbb.cab
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcaf...90/mcinsctl.cab
O16 - DPF: {596AF4AC-40A0-474A-9F86-33F0A90F0FD6} (PictureItLauncher Class) - http://photos.msn.co...ls/DigWebX2.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1115155244918
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://ipgweb.cce.hp...oads/msxml4.cab
O16 - DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} (Wwlaunch Control) - http://www.worldwinn...ed/wwlaunch.cab
O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius....tiveXPlugin.cab
O16 - DPF: {AC2881FD-5760-46DB-83AE-20A5C6432A7E} (SwapIt Control) - http://www.worldwinn...apit/swapit.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcaf...,23/mcgdmgr.cab
O16 - DPF: {C4925E65-7A1E-11D2-8BB4-00A0C9CC72C3} (Virtools WebPlayer Class) - http://a532.g.akamai...5/Installer.exe
O16 - DPF: {D06A22B4-6087-4D3D-B7AF-82B113E9ABD4} (CPostLaunch Object) - http://www2.verizon....es/vzWebIns.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://www.popcap.co...aploader_v6.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.h.../qdiagh.cab?326
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) - http://pdl.stream.ao.../ampx_en_dl.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4A4BD2A3-A5DC-4B4B-AB78-938C86DD7A9A}: NameServer = 151.202.0.85 151.203.0.85
O23 - Service: Workstation NetLogon Service ( 11F#`I) - Unknown owner - C:\WINDOWS\appok.exe" /s (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmartFinder Uninstall (SmartFinder_Uninstall) - Unknown owner - C:\Documents and Settings\rosa ray\Local Settings\Temporary Internet Files\Content.IE5\TCK3T9KX\SFUninstaller[1].exe" service (file missing)
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SpywareCleanerService - Unknown owner - C:\Program Files\Spyware Cleaner\SCService.exe (file missing)
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)
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#2
TomNJ

TomNJ

    Visiting Staff

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Welcome to GeeksToGo :tazz: My name is Tom and I will be helping you with your problems today. I have reviewed your log and there are some things we need to take care of. You have several infections on your system. Lets start by removing CoolWebSearch first.

Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

This will likely be a few step process in removing the malware that has infected your system. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

You have a nasty CoolWebSearch infection. First we will need to download a few tools that will help us in the removal of your problem.

Download about:buster by RubbeRDuckY Here.
Download CWShredder Here.
Download and install CleanUp! Here

Save all of these files somewhere you will remember like to the Desktop.

Run the CleanUp! installer. You dont need to do anything with it right now.

Update About:Buster
  • Unzip the contents of AboutBuster.zip and an AboutBuster directory will be created.
  • Navigate to the AboutBuster directory and double-click on AboutBuster.exe.
  • Click "OK" at the prompt with instructions.
  • Click "Update" and then "Check For Update" to begin the update process.
  • If any updates exist please download them by clicking "Download Update" then click the X to close that window.
  • Now close About:Buster
Update CWShredder
  • Open CWShredder and click I AGREE
  • Click Check For Update
  • Close CWShredder
Boot into Safe Mode:
Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

Please run about:buster by RubbeRDuckY:
  • Click Start and then OK to allow AboutBuster to scan for Alternate Data Streams.
  • Click Yes to allow it to shutdown explorer.exe.
  • It will begin to check your computer for malicious files. If it asks if you would like to do a second pass, allow it to do so.
  • When it has finished, click Save Log. Make sure you save it as I may need a copy of it later.
  • Reboot your computer into safe mode again
Run about:buster again following the same instructions as above, this time without the restart at the end

Now run CWShredder. Click I Agree, then Fix and then Next, let it fix everything it asks about.

Now run CleanUp!. Click CleanUp and allow it to delete all the temporary files.Reboot your computer into normal windows.

Please run an on-line virus scan at Kaspersky OnLine Scan or if that doesnt work, you can use TrendMicro or BitDefender. (Please post the results of the scan(s) in your next reply)

After all that, please post back with how things went as well as the logs requested and a new HiJackThis log.
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