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Can't open Firefox or IE [RESOLVED]


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#1
Obiwan_C

Obiwan_C

    Member

  • Member
  • PipPip
  • 12 posts
Hi,

My computer has been having problems, I believe due to Trojan Horses and other spyware. It finally has gone to far, though, as this morning I discovered I couldn't even open Firefox anymore (I tried IE too, to no avail).

I have AVG Anti-Virus, and I get reports of Trojans most of the time when I scan, but I can't seem to get rid of them.

I also have Ad-Aware, and have been using that since I got this computer.

I've followed all the directions in the "read this before posting" thread at the top of the forum page; downloaded all the programs and ran them (except Ewido Security Suite, since it won't run on Win 98SE, what I have).

Here is my HiJackThis log:


Logfile of HijackThis v1.99.1
Scan saved at 1:34:38 PM, on 7/14/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\PBPN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Cas - {B5F3970B-745E-46AC-B890-E08F69777D80} - C:\WINDOWS\SYSTEM\CA.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\CFGMGR52.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\CFGMGR52.DLL,DllRun
O4 - HKLM\..\Run: [autoupdate] rundll32 C:\WINDOWS\SYSTEM\DATADX.DLL,SHStart
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\pbpn.exe reg_run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: rira.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Games\Fifa2004\update.1.1\patchx2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0015.exe
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab


Thanks for any help you can give me. This is a great thing you guys do! :tazz:
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#2
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
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Hi Obiwan_C and welcome to GeeksToGo! My name is Excal and I will be helping you.

I apologize for the delay getting to your log, the helpers here are very busy.
If you still need help, please post a fresh Hijack log, in this thread, so I can help you with your Malware Problems.

If you have resolved this issue please let us know.

:tazz:

Excal
  • 0

#3
Obiwan_C

Obiwan_C

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Alright, here it is:

Logfile of HijackThis v1.99.1
Scan saved at 8:48:27 AM, on 7/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\RIRA.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Cas - {B5F3970B-745E-46AC-B890-E08F69777D80} - C:\WINDOWS\SYSTEM\CA.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\CFGMGR52.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\CFGMGR52.DLL,DllRun
O4 - HKLM\..\Run: [autoupdate] rundll32 C:\WINDOWS\SYSTEM\DATADX.DLL,SHStart
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\pbpn.exe reg_run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: rira.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Games\Fifa2004\update.1.1\patchx2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0015.exe
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
  • 0

#4
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
Hi and welcome to GeeksToGo!

I can see that you have some malware issues. This maybe a few step process in removing it. I encourage you to stick with it and follow my directions as closely as possible so as to avoid complicating the problem further.

A malicious .DLL file is disrupting the LSP chain on your computer. We need to get rid of it.

1. Please download LSPFix from here.
2. Run the LSPFix.exe that you have just finished downloading.
3. Check the I know what I'm doing box.
4. In the Keep box you should see one or more instances of inetcntrl.dll
5. Select every instance of inetcntrl.dll and move each one to the Remove box by clicking the >> button.
6. When you are done click Finish>>.
7. Reboot and please post a fresh HiJackThis log..


Thanks,

:tazz:

Excal
  • 0

#5
Obiwan_C

Obiwan_C

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Okay, here's the fresh log:


Logfile of HijackThis v1.99.1
Scan saved at 9:26:53 AM, on 7/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\RUNDLL32.EXE
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\RIRA.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Cas - {B5F3970B-745E-46AC-B890-E08F69777D80} - C:\WINDOWS\SYSTEM\CA.DLL
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\CFGMGR52.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\CFGMGR52.DLL,DllRun
O4 - HKLM\..\Run: [autoupdate] rundll32 C:\WINDOWS\SYSTEM\DATADX.DLL,SHStart
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\pbpn.exe reg_run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: rira.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Games\Fifa2004\update.1.1\patchx2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0015.exe
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
  • 0

#6
Excal

Excal

    Malware Slayer Extraordinaire!

  • Retired Staff
  • 12,739 posts
Hi,

DOWNLOAD PROGRAMS


Download and install CleanUp! Here*NOTE* Cleanup deletes EVERYTHING out of temp/temporary folders and does not make backups.
We will use this program later.


THE FIX


Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

1. Click this link to be sure you can view hidden files.

2. Ensure you are NOT connected to the internet.

3. Reboot into safe mode.

Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

4. Close all browsers, windows and unneeded programs.

5. Open HiJack and do a scan.

6. Put a Check next to the following items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R3 - Default URLSearchHook is missing
O1 - Hosts: 64.91.255.87 www.dcsresearch.com
O2 - BHO: Cas - {B5F3970B-745E-46AC-B890-E08F69777D80} - C:\WINDOWS\SYSTEM\CA.DLL
O2 - BHO: CExtension Object - {0019C3E2-DD48-4A6D-ABCD-8D32436323D9} - C:\WINDOWS\CFGMGR52.DLL
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINDOWS\CFGMGR52.DLL,DllRun
O4 - HKLM\..\Run: [autoupdate] rundll32 C:\WINDOWS\SYSTEM\DATADX.DLL,SHStart
O4 - Startup: rira.exe
O16 - DPF: {47CD99DF-8BCF-4B9B-94EF-02E51B2F79DA} - http://www.alwaysupd...ll/aun_0015.exe


7. click the Fix Checked box

8. Please remove just the files from the following paths using Windows Explorer (if present):

C:\WINDOWS\SYSTEM\CA.DLL
C:\WINDOWS\CFGMGR52.DLL
C:\WINDOWS\SYSTEM\DATADX.DLL
C:\WINDOWS\START MENU\PROGRAMS\STARTUP\RIRA.EXE


9. Run the program CleanUp!

10. Reboot into normal mode and please run this online virus scan: ActiveScan - Save the results from the scan!

11. Please post the Active scan log and a fresh HiJackThis log. Let me know how your computer is running.
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#7
Obiwan_C

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Hi Excal,

I followed your directions, but was not able to run Panda Activescan. When I would click on the "scan now" button, no new page ever popped up. I think it's related to the same problem as before where I couldn't open any internet browsers (the only way I'm able to use Internet Explorer right now is by going to My Computer, viewing the contents as a webpage, and then typing an address into the address bar).

Anyway, I ran HiJackThis again, and here is the fresh log:


Logfile of HijackThis v1.99.1
Scan saved at 10:13:00 AM, on 7/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\PBPN.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [winsync] C:\WINDOWS\pbpn.exe reg_run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: rira.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Games\Fifa2004\update.1.1\patchx2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab


Thanks alot!
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#8
Obiwan_C

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Hi Excal,

I think I got the scan working after all. I started it on another computer, then copied the webpage address into a notepad file and transfered it to the infected computer. I put the address into the address bar and the scan started. :tazz:

I'll post the resluts when it finishes.


Thanks!
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#9
Excal

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Did you try to uninstall this program?

C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE

Its some kind of internet filter?

The reason I ask, is again you have that same LSP problem we had at the beggining of the log. This needs to be fixed again the same way.

Thanks,

:tazz:

Excal
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#10
Obiwan_C

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Hi,

Yes, sorry, I should have told you earlier. It is from an internet filter -- Bsafe:

http://www.bsafehome.com/ (their website)


Thanks!
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#11
Excal

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So you tried to unistall it? or is it still on your computer and you want to keep it?


Excal
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#12
Obiwan_C

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Yes, I would like to keep it (hopefully it's not causing the problem ;) ).

Thanks again for your help! :tazz: Panda ActiveScan results coming soon.
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#13
Excal

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Follow the directions in post # 4 when your done the active scan, and post a fresh HiJakcthis log after that along with the activescan log.

I think it maybe casuing a problem. Lets see if it comes back again


Thanks,

:tazz:

Excal
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#14
Obiwan_C

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Okay, the bad news is the scan finished, but when I clicked "view results" the computer just hung there, doing nothing. For what it's worth, it detected 41 spyware infections and disinfected 9. I could try running the scan again, as IE and Mozilla Firefox have started working again.

The good news is that rira.exe file seems to finally be gone from the list of startup items (hopefully it's not just hiding somewhere).

Here is the new HiJackThis log, regardless:


Logfile of HijackThis v1.99.1
Scan saved at 11:45:22 AM, on 7/20/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\YAHOO!\MESSENGER\YMSGR_TRAY.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\HIJACKTHIS\HIJACKTHIS.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cnn.com/
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\SYSTEM\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [InetCntrl] C:\WINDOWS\SYSTEM\INETCNTRL\INETCNTRL.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRAM FILES\YAHOO!\MESSENGER\ypager.exe -quiet
O4 - Startup: PowerReg Scheduler V3.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0521.DLL
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O10 - Broken Internet access because of LSP provider 'inetcntrl.dll' missing
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://us.dl1.yimg.c...utocomplete.cab
O16 - DPF: {2253F320-AB68-4A07-917D-4F12D8884A06} (ChainCast VMR Client Proxy) - http://www.streamaud...d/ccpm_0237.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.app.../ITDetector.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-17.cab
O16 - DPF: {5D8844F9-1CB8-11D2-A0A0-00600859EB9F} (PatchCtl Class) - file://C:\Games\Fifa2004\update.1.1\patchx2.cab
O16 - DPF: {D54160C3-DB7B-4534-9B65-190EE4A9C7F7} (SproutLauncherCtrl Class) - http://download.game...outLauncher.cab
O16 - DPF: {FA3662C3-B8E8-11D6-A667-0010B556D978} (IWinAmpActiveX Class) - http://cdn.digitalci...illama/ampx.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spys...rCabInstall.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
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#15
Excal

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Malware always leaves junk files behind and activescan is one of the best at detecting them. So if could please run that scan again, would be greatly appreicated.

We still have that .ddl file disrupting the LSP chain. Lets try the lsp fix one more time. If not I would suggest uninstalling that internet filter and the reinstalling it.


Thanks,

:tazz:

Excal
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