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Windows Xp won't shutdown

Started by spawn_2_extreme , Oct 19 2004 11:21 PM

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#1
spawn_2_extreme

Posted 19 October 2004 - 11:21 PM

New Member

Member
1 posts

When I shut down windows Xp, I get an error saying The instruction at 0x005368e1 "reffered memory at 0x00000000" The memory could not be read. Please Click ok and terminate this application.

When I click Ok, to terminate the application, it just stays at that same screen.

#2
admin

Posted 20 October 2004 - 07:32 AM

Founder Geek

Community Leader
24,639 posts

Hi spawn_2_extreme, welcome to Geeks to Go! <_<

Let us take a closer look at what is running on your PC. We'll need you to use a free diagnostic tool (HiJackThis) and post a log back here with the results.

Click the HijackThis Guide in my signature, download it and follow the instructions in the guide.

Most of what it lists will be harmless or even essential, DO NOT delete or modify anything yet! Someone will be along to tell you what steps to take after you post the contents of the scan results.