Started XP machine today, once got to desktop the taskbar/start menu was gone and most programs/services do not work. Tried to restore, got error that restore isn't available. I know it was not turned off by me. I can get into safe mode, but cannot determine the problem, and the taskbar/start menu is gone. Tried to access restore from there, but same error that it wasn't available.
I decided to try fixing with the XP cd, but when it gets to the screen to hit enter to install or R to restore...the keyboard is disabled so cannot do either. Tried a new keyboard, no luck.
What's the best course of action at this point? I am not sure if it was a virus or not. I tried deleting programs that automatically updated yesterday, but cannot delete anything using the add/remove feature. The system just hangs. Doesn't appear to be hardware related, but not sure at this point what to do. Please help me.