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Tried everything. Please help [CLOSED]


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#1
clubbebe

clubbebe

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Please help, I can't get rid of the pop ups.

Here is my Hijack file.


Logfile of HijackThis v1.99.1
Scan saved at 6:01:30 PM, on 7/13/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Windows\system32\HpSrvUI.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\S3apphk.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\support.com\bin\tgcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
C:\WINDOWS\system32\rdbmd.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
C:\Program Files\ewido\security suite\ewidoguard.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\fxssvc.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\hijackthis\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [hp Silent Service] C:\Windows\system32\HpSrvUI.exe
O4 - HKLM\..\Run: [hpScannerFirstBoot] c:\hp\drivers\scanners\scannerfb.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [1:] c:\hp\bin\hpdrv.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [tgcmd] "C:\Program Files\support.com\bin\tgcmd.exe" /server
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\system32\PSof1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [rsFP36R] rciaemon.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [SFP] C:\Program Files\Common Files\Verizon Online\SFP\vzSFPWin.EXE /s
O4 - HKCU\..\Run: [qiiu] C:\PROGRA~1\COMMON~1\qiiu\qiium.exe
O4 - HKCU\..\Run: [aBwFRWdFS] rdbmd.exe
O4 - HKCU\..\Run: [180ClientStubInstall] "C:\temp\stubinstaller6480.exe"
O4 - Startup: Event Reminder.lnk = C:\Program Files\Mindscape\PrintMaster\PMREMIND.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Microsoft AntiSpyware helper - {F8B6715E-CC88-49DC-ABDB-7E4693E14379} - (no file) (HKCU)
O9 - Extra 'Tools' menuitem: Microsoft AntiSpyware helper - {F8B6715E-CC88-49DC-ABDB-7E4693E14379} - (no file) (HKCU)
O16 - DPF: {11260943-421B-11D0-8EAC-0000C07D88CF} (iPIX ActiveX Control) - http://www.ipix.com/download/ipixx.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupd...b?1097642592436
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0002.exe
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/...ro.cab34246.cab
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido\security suite\ewidoctrl.exe
O23 - Service: ewido security suite guard - ewido networks - C:\Program Files\ewido\security suite\ewidoguard.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver - HP - C:\WINDOWS\System32\HPHipm09.exe
O23 - Service: System Startup Service (SvcProc) - Unknown owner - C:\WINDOWS\svcproc.exe (file missing)

Here is my Ewido file.



---------------------------------------------------------
ewido security suite - Scan report
---------------------------------------------------------

+ Created on: 5:52:22 PM, 7/13/2005
+ Report-Checksum: CC461E90

+ Scan result:

HKLM\SOFTWARE\Classes\CLSID\{FF8DA190-3574-11D4-8068-0060082AE372} -> Spyware.BingoFun : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000000-6CB0-410C-8C3D-8FA8D2011D0A} -> Spyware.iMesh : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00000010-6F7D-442C-93E3-4A4827C2E4C8} -> Spyware.InternetOptimizer : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{0019C3E2-DD48-4A6D-ABCD-8D32436323D9} -> Spyware.BookedSpace : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{01F44A8A-8C97-4325-A378-76E68DC4AB2E} -> Spyware.IEPlugin : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA} -> Spyware.MyWebSearch : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{10E42047-DEB9-4535-A118-B3F6EC39B807} -> Spyware.SideFind : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1C78AB3F-A857-482E-80C0-3A1E5238A565} -> Spyware.iSearch : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -> Spyware.PopularScreensavers : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{205FF73B-CA67-11D5-99DD-444553540006} -> Spyware.CnsMin : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{27D784D7-9217-4227-B43B-E06E4781E0CB} -> Spyware.Alexa : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{28CAEFF3-0F18-4036-B504-51D73BD81ABC} -> Spyware.SearchMiracle : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{36A59337-6EEF-40AE-94B1-ED443A0C4740} -> Spyware.BetterInternet : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{386A771C-E96A-421F-8BA7-32F1B706892F} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{3CEFF6CD-6F08-4E4D-BCCD-FF7415288C3B} -> Spyware.Alexa : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{69A72A8A-84ED-4A75-8CE7-263DBEF3E5D3} -> Spyware.Alexa : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{7C559105-9ECF-42B8-B3F7-832E75EDD959} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{825CF5BD-8862-4430-B771-0C15C5CA8DEF} -> Spyware.EliteBar : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{A3FDD654-A057-4971-9844-4ED8E67DBBB8} -> Spyware.ISTBar : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{C95FE080-8F5D-11D2-A20B-00AA003C157A} -> Spyware.Alexa : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F1FABE79-25FC-46DE-8C5A-2C6DB9D64333} -> Spyware.Alexa : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F4E04583-354E-4076-BE7D-ED6A80FD66DA} -> Spyware.BargainBuddy : Cleaned with backup
HKU\S-1-5-21-1352373794-239712180-3615762775-1003\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{FAA356E4-D317-42A6-AB41-A3021C6E7D52} -> Spyware.ISTBar : Cleaned with backup
C:\Documents and Settings\Owner\Cookies\owner@adopt.specificclick[2].txt -> Spyware.Cookie.Specificclick : Cleaned with backup
C:\Program Files\Aprps\CxtPls.dll -> Heuristic.Win32.Hijacker1 : Cleaned with backup


::Report End
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#2
Buckeye_Sam

Buckeye_Sam

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Hi and welcome to GeeksToGo! My name is Sam and I will be helping you.

Please download and install Cleanup 4.0, but don't run it yet.
http://cleanup.stevengould.org/


==========


Please make sure that you can VIEW ALL HIDDEN FILES.

Place a checkmark next to these entries, close all browsers and windows, and have HijackThis fix them by clicking Fix Checked:

O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKLM\..\Run: [PSof1] C:\WINDOWS\system32\PSof1.exe
O4 - HKLM\..\Run: [exp.exe] C:\WINDOWS\system32\exp.exe
O4 - HKLM\..\Run: [rsFP36R] rciaemon.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKCU\..\Run: [qiiu] C:\PROGRA~1\COMMON~1\qiiu\qiium.exe
O4 - HKCU\..\Run: [aBwFRWdFS] rdbmd.exe
O4 - HKCU\..\Run: [180ClientStubInstall] "C:\temp\stubinstaller6480.exe"
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia...ll/pcs_0002.exe


Reboot your computer into SAFE MODE

Then delete these files or directories (Do not be concerned if they do not exist):

C:\WINDOWS\system32\PSof1.exe
C:\WINDOWS\system32\exp.exe
C:\PROGRA~1\COMMON~1\qiiu\qiium.exe
rdbmd.exe
rciaemon.exe



Run CleanUp. This will delete all of your temp files.



Reboot your computer to go back to normal mode.


Please run at least two of these online scans.
Make sure they are set to clean automatically

Panda Virus Scan

Bit Defender

TrendMicro Housecall

There will be files that these scans will not remove. Please include that information in your next post.


Reboot and post a new hijackthis log and the info from your virus scans.
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#3
Buckeye_Sam

Buckeye_Sam

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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