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problem removing a network passport


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#1
laura_lill

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hi! I am quite new to this site, actually I just signed up a few minutes ago, and I sure could use some help. The problem is that a friend of mine wants to remove a network passport from his computer. I have tried to do the same on mine and it works. He says that he cannot remove the passport from the list and doesn't know what to do...So, any of you guys know what I should do?

I appreciate all the help I can get... :tazz:
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#2
samiko

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how did you remove your network passport?
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#3
darth_ash

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Do u mean ".NET passport"
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#4
laura_lill

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I removed mine by going to control panel>user accounts>"my account">manage my network passports... then i get the list with all the passports on my computer, i then clicked on mine and removed it...it worked just fine on my computer but my friend here says that it doesn't on his...

and yes it's a .net passport

Edited by laura_lill, 15 July 2005 - 02:01 AM.

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#5
samiko

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what does it say when your friend tries to remove his passport? does it come up with an error?
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#6
laura_lill

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I'll have to call him and ask...might take some time since he isn't answering. Thank you so much for trying to help! :tazz:
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#7
samiko

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hey not a problem, let us know what he is getting. A quick fix would be to create a new account on the PC and transfere all the settings cross. That should get rid off the .net passport.
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#8
laura_lill

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My friend is wondering how he can transfer all the settings?

and btw, no error came up when he tried to delete the passport. The passport just wouldn't disappear...

Edited by laura_lill, 15 July 2005 - 03:20 AM.

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#9
samiko

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Ok he needs to do the following:

1. create a new profile profile_new, login to the new account then restart his machine.

2. He needs to logon as the administrator of his machine, then he goes to C:\Documents and Settings\profile_old make sure he can see all hidden files and folders then copy everything within his old account into C:\Documents and Settings\profile_new folder.

3. log off administrator and login as profile_new, he should have all his settings preserved.

NOTE
profile_new and profile_old refer to his new account and old account name.

Let me know if you have any problems.

Good Luck :tazz:
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#10
laura_lill

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Ok, I'll tell him to do that and if it doesn't work out then I'll let you know.
Thanks again :tazz:
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#11
samiko

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Yeap I will be waiting .... did i just say I will be waiting? :tazz:
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#12
laura_lill

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:tazz:
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#13
laura_lill

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My friend couldn't manage but he said he'd just install the whole XP again and that's that. So, endless thank you's coming your way now :tazz:

Take Care!!!
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#14
samiko

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too bad it was an easy fix :tazz:
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