The site sucks you in with a free scan -- something that appeals to any of us looking to fix problems that may be too technical for our own brains to figure out, right?
Then, after a scan tells you that you need "such & such" drivers, one normally might attempt to acquire the drivers from the device manufacturers software update site. However, the driver that drivershq says you need either isn't found at the manufacturers site, or whatever update is available is different from what the scan said you need. Get it?
Now, for only just $29.95 USD, you can simply acquire your needed driver update right here at good old drivershq.com -- oh, and by the way -- if you have any problems, we'll respond to any queries within 24 hours. Wow -- sounds good, doesn't it?
Except the drivers you download are incompatible with the device (in my case, a Soundblaster Live!). Or, even if you 'update' a driver (in my case an AMD-766 PCI Busmaster IDE controller -- V1.43), rerunning the drivershq.com scan shows that you still need the update.
Well, lemme just e-mail those dudes and get that 24 hour response like they advertised. 72 hours later... no response and I'm still wondering if I really needed any of the driver updates they claimed I needed after running their scan and paying my hard-earned money.
Anyway -- my point brings me to this question: Does anyone else have any issues or experiences with DRIVERSHQ.COM?? Are they legit or a web rip-off? Are there any other sites that have valid scans that can actually say what drivers one needs and where to get them -- not to mention instructions regarding installation. Or is there some solid reference place that can tell someone "how to."
In all the years I've owned PCs, I've found that dealing with out of date drivers and attempting to get them from some of the vendor sites (particularly Creative) is one of the worst possible problems, whose side-effects can be disastrous at worst and weird at best.
Any comments, opinions or thoughts? Or could I actually have just gone off the deep end??
Thanks in advance for any input.