[admin]

Let's try reseting your hosts file. Download this file: http://www.geekstogo...=download&id=22

To reset the host file to default, simply open the program, click the "reset default" button, and confirm the changes.

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Kew852000

You need to turn off Windows XP System Restore
Click Start > Programs > Accessories > Windows Explorer
Right-click My Computer, and then click Properties.
Click the System Restore tab.
Check the "Turn off System Restore" or "Turn off System Restore on all drives" check box
Click Apply.


As noted in the message, this will delete all existing restore points. Click Yes to do this.
Click OK.

Then you need to rerun Hijackthis and fix

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

And if you have spybot S&D run it and remove everything in red

If you dont have it you can download it from Spybot S&D
Remember to update it before you run it
Then Run an up to date antivirus programme


YOu can if you then turn system restore back on (personally i dont use it)
To turn on Windows XP System Restore
Click Start.
Right-click My Computer, and then click Properties.
Click the System Restore tab.
Uncheck the "Turn off System Restore" or "Turn off System Restore on all drives" check box.
Click Apply, and then click OK.

Reboot your PC and hopefully all will be fixed.

[theboss]

Kew852000

You need to turn off Windows XP System Restore
Click Start > Programs > Accessories > Windows Explorer
Right-click My Computer, and then click Properties.
Click the System Restore tab.
Check the "Turn off System Restore" or "Turn off System Restore on all drives" check box
Click Apply.


As noted in the message, this will delete all existing restore points. Click Yes to do this.
Click OK.

Then you need to rerun Hijackthis and fix

O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe

And if you have spybot S&D run it and remove everything in red

If you dont have it you can download it from Spybot S&D
Remember to update it before you run it
Then Run an up to date antivirus programme


YOu can if you then turn system restore back on (personally i dont use it)
To turn on Windows XP System Restore
Click Start.
Right-click My Computer, and then click Properties.
Click the System Restore tab.
Uncheck the "Turn off System Restore" or "Turn off System Restore on all drives" check box.
Click Apply, and then click OK.

Reboot your PC and hopefully all will be fixed.

[kew852000]

Hello - did all recommended items. I still can't log on to my internet provider's web page. They insist it is working on their end - the site is www.comcast.net. Any other ideas? Thanks for all your help!!!

[coachwife6]

Why don't you post another log so we can see what's going on now with your computer.