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IE and Firefox will not open


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#1
TheLowdown66

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I click any of my icons to open Firefox or IE and they do not open. Everytime I try to open it, I get a process added to the process list in task manager as if it opens, however, it never pops up so that I can use it. The only browser that works is Netscape.....which I dont like that much. How can I solve this? Thanks in advance.
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#2
coachwife6

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Did you try and uninstall firefox and reinstalling to see if that would work?
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#3
TheLowdown66

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i tried that, didnt work. I just did a system restore and it fixed whatever was causing the problem.....thanks.
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#4
blackmystangel

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I am having the same problem, not even system restore will help!
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#5
coachwife6

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what do you have set as your default browser?
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#6
blackmystangel

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Who me? I don't know...where can I check that?
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#7
Brines

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The same thing is happening to me. For me, it is because there is spyware making it so Firefox only opens when I close the 6-letter.exe in Hijack This, but it always comes back after I restart.
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#8
blackmystangel

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how do you do that? ^
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#9
Brines

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Try downloading Hijack This and posting your log: http://www.majorgeek...wnload3155.html
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#10
HELP!!

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I did and no one responds.
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#11
coachwife6

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Your log was posted at 11:45 a.m. today. The hijack this logs are looked at when helpers become available. I see that Kat cleaned you up several months ago. What happened since then? Did you update windows to sp2? That would have helped.
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#12
HELP!!

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Well it was working fine, and then friday this started happening. Where can I download Sp2?
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#13
coachwife6

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It would have helped to update to sp2 after you were cleaned up. It is not recommended to update to SP2 unless you are clean.
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#14
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Oh okay, I'm not cleaned yet, I'm waiting for someone to help me.
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