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yahoo voice chat error


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#1
phantomas

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I use Yahoo! Messenger Beta 7 and I can't get my mic to work to enable voice chat with friends or in a chat room. A message box appears saying ''Your Computer Does Not Support The Required Audio Compression Format". I found out that this happens because Yahoo! Chat is unable to locate the DSP Group TrueSpeech audio compression (codec) software on my computer. I have downloaded DSP Group TrueSpeech Audio Codec 1.1.1.5 from http://www.codec-dow...o_Codec_1.1.1.5.
I have unzipped the files in "windows/system32" as required, but i still can't see the codec in the audio codecs list and the error is not solved yet.
Anyone who has an answer please post it on this forum.
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#2
S A A B

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Are you sure it isn't just because you're using a BETA version? I would try reinstalling the BETA version or just a version before.

Emery
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#3
phantomas

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Yes, I'm sure. I had the same problem in YM 6. I think i'm missing something in the codec installation.
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#4
S A A B

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Could it be your sound drivers? Maybe try reinstalling them.

Emery
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#5
phantomas

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No, it's not my sound drivers. It's about that codec which is required for voice chat to work.
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#6
phantomas

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No need for anyone to come with a brainwave. I've got the solution. Anyway thanks for responding so quickly and trying to help me. :tazz:
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#7
S A A B

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What was your solution? We would like to know.

Glad to hear you fixed your problem all by yourself. :tazz:

Thanks,

Emery
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#8
phantomas

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This is what u have to do if you'll ever encounter this problem:

1. Download tssoft32.acm into your C:/Windows/System32 folder.
2. In Control Panel, go to Add Hardware.
3. Click Next and after it searches choose 'Yes, I have already connected
the hardware'. Click Next.
4. Scroll down to the bottom of the 'Installed harware' list and choose
'Add a new hardware device'. Click Next.
5. Choose 'Install the hardware that I manually select from a list
(Advanced)'. Click Next.
6. Choose ' Sound, video and game controllers' from the 'Common hardware
types' list. Click Next.
7. Click on the 'Have Disk' button.
8. Click 'Browse'
9. Navigate to the 'C:/Windows/System32' folder
10. Choose '$winnt$.inf'. Click Ok.
11. Click 'Continue Anyway' if you get a warning box.
12. Select 'DSP Group TrueSpeech™ Audio CODEC from the list. Click Next.
13. Click Next again to install.
14. Restart if necessary.
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#9
S A A B

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Thanks again for fixin the problem all by yourself!

Emery

Edited by S A A B, 17 July 2005 - 02:27 AM.

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