I had a new computer built last August. Norton Corporate Edition was installed.
After a week or so antivirus would not update telling me I needed to reinstall the disk. I did not have the disk. I had been using PCCillin and had 10 months of updates left. I uninstalled the Norton Corporate Edition correctly but somehow
when I went to add and remove it still shows there. I have tried to remove it in the add and remove and it tells me I am missing a file NAVCE.MSI and something about C:/Windows/temp/$NAV$/
The computer will when I am trying to scan for adware, spyware, etc. ( I have
Spybot, Spyware Blaster, TDS, NoAdware, AdAware SE, and run them religiously.)
shut down and that shrilling noise comes on and I have to press the button on the tower for it to stop.
I believe I have some sort of conflict and I believe it has to have something to do with that Norton. Of Course, I could be way off but only because that happened when I got the computer originally when I was using Norton is why I think it is connected to that somehow
I would like to remove completely that Norton but do not know if I can or how I can.
If you have any suggestions and or advice I would appreciate it very much
Right now I also have that Trojan-Spy.HTML.Smitfraud.C. Infection I followed all the instructions on running everything I have run TDI and all. I have removed the button from the task bar that kept telling me I had a virus but when I go to display, I still only have two tabs, the background and the other (forgot, just know there were four) are still not there
ANY assistance, advice, directions would be very appreciated
thank you so much for you kindness toward dunces like me